JoeAudio.co.uk Reviews 

647
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive prices, excellent product quality, and remarkably fast delivery times that consistently exceed expectations. Many consumers also appreciate the careful item packaging, helpful service team, and straightforward online ordering process when making purchases. However, some people mentioned experiencing frustrating delivery delays, long waiting periods, and a distinct lack of communication regarding order fulfillment. Some reviewers were not happy with slow shipping times, unexpected out-of-stock notices, and difficulties getting responses when trying to cancel or return purchases. These individuals felt that the overall ordering experience could be significantly smoother, more reliable, and transparent.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast postage times and... See more

Price

Clients share satisfaction on price, frequently highlighting advantageous, fair, and competitive costs for... See more

Product

Reviewers mention positive feedback about product quality, fair pricing, and fast shipping times. Consumers... See more

Service

Customers had positive experiences with service, often highlighting prompt delivery, quick postage, and good... See more

Order

Consumers experience mixed feelings regarding their order process, as some report fast delivery and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was after a particular cable and found Joe Audio had one in their clearance section and a very advantageous price. I purchased late evening and the cable came to me with two days, well packaged.

Rated 5 out of 5 stars

Overall a good experience. Ordered 2 pairs by mistake and Mindy ( customer service ) cancelled and informed PayPal too. Product came within the 5 days. Very happy.

Rated 5 out of 5 stars

Excellent service and prompt delivery of item. Ordered 1, received 2, waiting on email response on what to do.

Rated 5 out of 5 stars

Great communication with Mindy and a swift delivery !! An excellent service with a no quibble upgrade because the ordered item was unavailable.


Company details

  1. #28 of 31 best companies in Home audio shop

Contact info

4.2

Great

TrustScore 4 out of 5

647 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(647)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Joe Audio

Great service from Joe Audio, great price, product and fast delivery too. First time customer but I’ll certainly be coming back soon, so well done and thanks to the staff at Joe Audio. 😎👍

15 May 2025
Rated 2 out of 5 stars

Disappointing transaction

Very slow dispatch of items, no correspondence and only half of order sent with no explanation why. Refund was made but a week later. A very strange way to conduct online business.

23 April 2025
Rated 5 out of 5 stars

Ordered headphones one afternoon

Ordered headphones one afternoon, they arrived the next morning. Very good service. Not so sure about the headphones (Grado GW100x) which sound great but bluetooth drops out alot and need to re-pair with headphones relectant to enter pairing mode.

3 April 2025
Rated 1 out of 5 stars

Dose not work

Want to return the item and had no update on the process.

18 March 2025
JoeAudio.co.uk logo

Reply from JoeAudio.co.uk

Hi Harry, you missed have missed our email - you were responded to today at 14:08 on how to return your cable - please re-check your emails, perhaps it landed in your spam folder

Rated 3 out of 5 stars

Good and not so nice…

I like the quick deleviry from the UK to Holland for my order of the Chord Epic HDMI but not so pleased that you won’t ship the English Electric EE1 plus to Holland! I had an a offer of a 10% discount, so not very pleased with that…

5 March 2025
JoeAudio.co.uk logo

Reply from JoeAudio.co.uk

Happy to hear you had a great experience! Email our sales team, I'm sure they can help you on shipping other products.

Rated 1 out of 5 stars

I still haven't received my order

I still haven't received my order

10 March 2025
JoeAudio.co.uk logo

Reply from JoeAudio.co.uk

Dear customer, this order did have a longer dispatch time frame. We are sorry you are still waiting - it has been dispatched and will be with you today or tomorrow

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