I was after a particular cable and found Joe Audio had one in their clearance section and a very advantageous price. I purchased late evening and the cable came to me with two days, well packaged.
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Review summary
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Overall a good experience. Ordered 2 pairs by mistake and Mindy ( customer service ) cancelled and informed PayPal too. Product came within the 5 days. Very happy.
Excellent service and prompt delivery of item. Ordered 1, received 2, waiting on email response on what to do.
Great communication with Mindy and a swift delivery !! An excellent service with a no quibble upgrade because the ordered item was unavailable.
Company details
- #28 of 31 best companies in Home audio shop
Contact info
Block A, 105 Eade Road, N4 1TJ, London, United Kingdom
- 020 8066 1611
- sales@joeaudio.co.uk
- joeaudio.co.uk
4.2
Great
647 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Quite satisfied
Quite satisfied! It arrived promptly and just as agreed.
2 November 2025
Unprompted review
Very good communication and helpful.
Very good communication and helpful.
Pleased with my purchase.
Will use this company again.
3 September 2025
Item advertised as being in stock ,its…
Item advertised as being in stock ,its not ,slow to answer e mails ,never rang back ,waited the 5 days as delivery says,turns out they are not in stock and they are waiting for delivery .we needed this for a jukebox going to a customer today so not good ,asked for money back and going to buy elsewhere...
3 September 2025
Good price
Good price, great choice of products, quick delivery. Would recommend and will use again.
17 August 2025
No communication & so far >1w no…
No communication & so far >1w no product. I have telephoned & got through. Polite conversation but no acknowledgement & no action. Disappointing so far.
9 August 2025
A company that doesn't want to do business with you!
Purchased an optical cable with next day delivery through Amazon UK. Price was great and I needed it quickly for a job.
The cable never turned up and my emails and phone calls to Joe Audio were never returned.
After 3 days I cancelled the order and placed it with a company that actually wanted my business.
I've never come across a company that has such poor customer service. This was my first time using Joe Audio and I won't be using them again. Don't be fooled by their low prices - if they don't supply what you purchase they are just wasting your time.
11 August 2025
Unprompted review
Fantastic forest Green audio…
Fantastic forest Green audio cables....excellent sound quality...Great value....
16 July 2025
Audio Quest 48
Great experience from start to finish, Top quality products at a fair price. You're totally kept updated on your product & delivery status throughout the process. The package was well packaged & the delivery was super quick. Great experience from a very professional company.
10 July 2025
purchasing an easy process
purchasing an easy process, good contact and delivery as stated.
25 May 2025
Muchas Gracias Joe
Great products, great price and super swift delivery thanks. Top banana 🍌
17 May 2025
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