We were extremely fortunate to be recommended Joe Frazier by the estate agent . Tess was so very nice and helpful on the phone too. The survey was carried out promptly and to our total satisfaction, w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The administration was good: the flat survey proceeded in a timely way, inspiring confidence. I took up the option of being phoned personally by the surveyor after I received the survey, as there was... See more
Customer Service was fantastic, I had used a different company prior who said they could help me with my HTB repayment RICS report, however this wasnt actually the case so rang Joe Fraser and spoke wi... See more
Very quick service with returning the report, the man who came to do it was very friendly. The booking process was also straight forward and the lady on the phone was very helpful. My only negative... See more
Company details
- #11 of 33 best companies in Chartered Surveyor
- #8 of 36 best companies in Property Surveyor
Written by the company
We’re a team of expert residential Chartered Surveyors working throughout England. We combine industry experience and local knowledge to offer invaluable property consultancy services, whether you’re buying your first home or you are a seasoned investor growing an investment portfolio. All of our surveyors are qualified with the Royal Institution of Chartered Surveyors (AssocRICS/MRICS/FRICS) and all of our valuations are completed by RICS Registered Valuers, offering straightforward advice, RICS Red Book valuations and a range of essential professional services.
Contact info
6 Halegrove Court, TS18 3DB, Stockton-on-Tees, United Kingdom
- 0330 1740 644
- mail@joefraser.co.uk
- joefraser.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to book and pay online
Easy to book and pay online. The survey was delivered within the time set out and was very accessible.
27 September 2023
Don't buy without a Joe Fraser survey
A fully comprehensive survey that is easy to understand with photographic evidence to back up the findings. The surveyor was also readily available and willing to discuss in depth the report which was very helpful. We have used Joe Fraser twice now, the first one prevented us from making a purchase that would have been a costly mistake.
20 September 2023
Efficient and a easy to use app
13 September 2023
They were extremely helpful from the…
They were extremely helpful from the first phone call and answered all my questions about the report. Very pleasant, efficient and professional. I would highly recommend them.
18 September 2023
Fast and efficient service
Fast and efficient service. Well priced and very detailed report.
7 September 2023
Everything done on time
Everything done on time, when arranged. Report comprehensive and met our needs.
10 September 2023
Staff where very helpful indeed went…
Staff where very helpful indeed went above and beyond and explained everything I asked
24 August 2023
First class service
From start to finish the process was first class. Amy was extremely helpful, she was able to offer an appointment within a few days, the report arrived quickly and the follow up call from Alan Greenwell was reassuring, he explained everything in detail in a way I could easily understand. Thank you
9 August 2023
Great comprehensive report
The report is excellent with photos showing areas of concern. The surveyor was happy to have a phone call to discuss the report and put the faults in perspective. Great service. Reasonably priced.
9 August 2023
All very efficient from start to…
All very efficient from start to finish. Arrived on the day, carried out the survey to full satisfaction. Report emailed over within 48 hrs. Thanks for your work.. Mr M, Yarm.
30 July 2023
Money well spent after a very thorough survey. Meeting Joe was a pleasure
Meeting Joe was a pleasure. A very professional surveyor, polite, considerate and very honest. It was as if he had lifted a great load off my shoulders with the problems I have had since March. I am not a builder but suspected that the work was done just as Joe reported.? I would definitely recommend him to anyone looking for a professional surveyor.
Now I must wait and see the outcome. Thank you again Joe.
6 August 2023
The process for booking and payment was…
The process for booking and payment was very easy, the time scale longer than I would have liked, following day I could have saved money with others, all in all I'm happy, with the service
1 August 2023
Great
Called, asked for a survey, was booked in immediately, came on time and report sent promptly. Absolutely no nonsense and great customer service from Tess
23 July 2023
House Buyer's Report
Fast, efficient and professional service. I would definitely use Joe Fraser again.
18 July 2023
First rate service
Got a follow up call from the surveyor to go over the report and was happy to discuss any of my concerns. First rate service.
12 July 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.