We were extremely fortunate to be recommended Joe Frazier by the estate agent . Tess was so very nice and helpful on the phone too. The survey was carried out promptly and to our total satisfaction, w... See more
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Company details
- #11 of 33 best companies in Chartered Surveyor
- #8 of 36 best companies in Property Surveyor
Written by the company
We’re a team of expert residential Chartered Surveyors working throughout England. We combine industry experience and local knowledge to offer invaluable property consultancy services, whether you’re buying your first home or you are a seasoned investor growing an investment portfolio. All of our surveyors are qualified with the Royal Institution of Chartered Surveyors (AssocRICS/MRICS/FRICS) and all of our valuations are completed by RICS Registered Valuers, offering straightforward advice, RICS Red Book valuations and a range of essential professional services.
Contact info
6 Halegrove Court, TS18 3DB, Stockton-on-Tees, United Kingdom
- 0330 1740 644
- mail@joefraser.co.uk
- joefraser.co.uk
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Brilliant Service
Great communication from start to finish. Very professional and efficient. Would highly recommend.
A very positive experience with Joe…
A very positive experience with Joe Fraser Chartered Surveyors. We were recommended by an neighbour, so we arranged an appointment for a survey, which we needed to pay off our help to buy. The turnaround for this was super quick- they booked the appointment, visited and sent us the report within a week! They were very helpful too, answering any questions we had and the price was affordable and competitive. I would highly recommend them!
Level 2 Servey
The report was very efficient and on time, communication was effective throughout. Would recommend to anyone.
Whilst we had some issues with the…
Whilst we had some issues with the property we purchased, Joe and his team were truly professional even when everything didn't go as smoothly as we would hope. They showed character & integrity & took responsibility where necessary, whilst being generous with time & patience to help resolve any issues. Will not hesitate to use or recommend in future.
The survey was very clear easily…
The survey was very clear easily understood. Number rating clearly for things to look into in the near future and what questions we should be asking prior to completion on the house sale.
A good experience.
Joe Fraser’s were a pleasure to work with. Communication was excellent, everything was handled promptly and everyone we came into contact with was professional and friendly. I would certainly call on their services again in the future.
Very fast service
Very fast service, good price and very friendly, helpful staff. I wouldn’t hesitate to use them again.
Responsive team and came to value our…
Responsive team and came to value our property for an equity loan (Help to Buy). Excellent service from the team.
It was informative and helpful.
Just booked another survey as the first…
Just booked another survey as the first report was so thorough and probably saved us from a bad buy. Very happy with service but would have liked a discount for going back to them.
Great comprehensive survey
Great comprehensive survey. The surveyor answered my quieres with knowledge and honesty. Will use again
Outstanding
Survey was carried out and the report was concise and easy to understand. Excellent service including follow on contact providing additional guidance and advice if required. Very much appreciated, thank you.
Joe Frazer gave a first class review…
Joe Frazer gave a first class surveyfrom start to finish .The helpful receptionist who guided me through the whole procedure on the phone and the surveyor who helped out afterwards with any concerns or questions I raised well done to you all 5 stars !
From booking to getting the valuation…
From booking to getting the valuation and report it was all well
Organised and all went smoothly
Very prompt to answer to my enquiry
Very prompt to answer to my enquiry. The valuation report was sent to me the next day after the inspection of the property. The surveyor answered most of my enquires on the day and explained what needed to be done in the future. Very satisfied with the service.
A very quick and thorough survey and…
A very quick and thorough survey and report. The surveyor was very easy to talk with and explained items flagged by the survey very well.
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