We were extremely fortunate to be recommended Joe Frazier by the estate agent . Tess was so very nice and helpful on the phone too. The survey was carried out promptly and to our total satisfaction, w... See more
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Company details
- #11 of 33 best companies in Chartered Surveyor
- #8 of 36 best companies in Property Surveyor
Written by the company
We’re a team of expert residential Chartered Surveyors working throughout England. We combine industry experience and local knowledge to offer invaluable property consultancy services, whether you’re buying your first home or you are a seasoned investor growing an investment portfolio. All of our surveyors are qualified with the Royal Institution of Chartered Surveyors (AssocRICS/MRICS/FRICS) and all of our valuations are completed by RICS Registered Valuers, offering straightforward advice, RICS Red Book valuations and a range of essential professional services.
Contact info
6 Halegrove Court, TS18 3DB, Stockton-on-Tees, United Kingdom
- 0330 1740 644
- mail@joefraser.co.uk
- joefraser.co.uk
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Absolutely great service from start to…
Absolutely great service from start to finish would recommend. No issues ram very smoothly and exceeded expectations.
House survey in Guisborough.
Straight to the point and thorough. Very reasonably priced, helpful staff. Thank you.
Excellent customer service and quick…
Excellent customer service and quick response times. We managed to get a survey done within a few days of our enquiry and the report was provided within a couple of days.
Very reasonably priced and no pressure to book their services following initial quote query (unlike other companies who were more expensive and chased us with phone calls to arrange)
Would recommend for equity loan valuation reports.
Good service
They managed to fit me in at short notice and the surveyor was friendly and barely noticed him while I was working from home.
Help to buy redemption valuation - excellent service
Needed a valuation for the help to buy redemption process. Joe Fraser was helpfully, easy to deal with and provided an excellent service, thank you.
Survey Report
A very detailed report and especially on the points I had asked for. Tele con. with surveyor was also very helpful.
helpful and constructive,
Highly recommended!
Great service, very efficient! Priced well. Highly recommend, thank you ☺️
Good service
Good important information which was we expected I know that most properties require some repairs but this was a bit to much so we decided to pull out
Excellent service
Do not let them in your house
This is a review from a seller rather than a buyer. They sent a very young "expert" to our period house. Suggested that our roof was unsafe and infested with wood beetle. The house was riddled with damp. Consequently we lost our cash buyer. We then paid for our own specialist surveyors at considerable cost to review these major issues raised. Two experienced people one assured us that there was no issues re the roof. Specialist re damp concluded that the only issue the house suffered from was condensation, which every house has modern or period.
I understand that these surveyors are acting for a buyer, however I would have thought exaggerating problems is neither helpful to either parties.
Clear Communication & Prompt
Very clear communication throughout and produced the report rather promptly. Absolutely no complaints. Good pricing. Awesome service!
Amazing service
Amazing service, super friendly and
accommodating! Would definitely recommend
The gentlemen who did the valuation was…
The gentlemen who did the valuation was great. Good manners and very prompt.
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