Joe's Sweetie Barn Reviews 

309
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the wonderful wide variety of nostalgic sweets that easily bring back fond childhood memories. Many people also mention that their orders always arrive securely packaged, well-protected, and exactly as described on the website. Some reviewers were not happy with the overall product quality, noting that certain items felt unusually stale, chewy, or hard. A few consumers additionally reported frustrating issues with melted items, damaged packaging, or receiving disappointing mystery selections. Others expressed frustration regarding difficulties with refunds and customer support when attempting to resolve these unexpected problems.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious array of sweets and nostalgic... See more

Quality

People report ambiguous experiences with quality, as many customers praise the delicious taste, fresh... See more

Order

Consumers find order to be a delightful and reliable experience, frequently praising the prompt delivery and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the really fast delivery and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I first started browsing the website, it was out of sheer interest of reliving my youth and then my mouth started watering. The variety of options, the fact that I love fizzy, sour swe... See more

Rated 5 out of 5 stars

Always quick delivery and kept up to date on where my parcel is. The sweets are so nice especially the white chocolate fish and chips, takes me right back to being in school. The ones sold in the shop... See more

Rated 5 out of 5 stars

I was skeptical after reading the reviews but there was no need to be as everything was fantastic. The 10p bags were great and included a good little mix, worth way more than 10p and really does take... See more

Rated 5 out of 5 stars

Delicious array of sweets, in a very packed bag! My sweet tooth was extremely happy! Will definitely be back, I can hear the scrumptious jelly filled apple marshmallows calling!! 5*


Company details

  1. #32 of 36 best companies in Sweet shop

Written by the company

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

309 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(309)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Quite hard and stale sweets…

Quite hard and stale sweets unfortunately. The sweets are more like a “copy” of the sweet, than what you would expect. The past it date mystery bags got thrown straight in the bin as they really were a disappointing selection that no one would choose, and very chewy and hard. The mystery bags were also stale and very chewy, the jelly’s were just terrible. However I also got a pick and mix, which was less disappointing. I guess because I chose the sweets and therefore liked the selection, however they again were very stale and not like “normal” or “original” sweets, it’s like they were bad copies of the sweets. I’m not saying it was all bad, but I’ve had much better quality sweets from online shops at the similar price elsewhere, and the quality have been much better. I don’t think I’d order again from there unfortunately.

21 December 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi, the mystery bags are advertised as clearance bags and factory seconds and are sold as such.

The Mystery Past best before bags are completely based on personal preference! Sweets one person loves may be sweets another hates.

All of our pick & mix lines have over 1 year date before the best before date and are maximum freshness due to the speed we use the bags which sit no more than 1 week from arriving and are stored in fully sealed containers. The sweets we use are all the large manufacturers such as Haribo, Fini, Vidal, Kingsway & more.

Rated 1 out of 5 stars

Low quality sweets, had better from Temu.

I spent £30 on a couple of 1kg & out of date bags… the quality was terrible.
None of my daughters wanted to eat them because of the chemical taste/ smell & a lot of the sweets were broken up bits of jelly bean type chews & what appeared to be sweets all melted together (looked to have been left in the sun) and were tasteless and bland.

Wouldn’t order again

Update: emailed with pictures of the sweets I had recieved… since the person wanted to give a smart reply to my review on here (clearly cannot read as I never said the pic n mix bags were out of date although certainly tasted/ looked like it) … did not get a response 😆😂 wow what a shocker, not.

24 November 2025
Unprompted review
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Reply from Joe's Sweetie Barn

Hi Victoria, I cannot see any emails regarding any issues therefore we cannot look into it further without the order details - with that being said none of the pick & mix bags we offer are out of date... If you are referring to the clearance bags we fully explain within the product description there are clearance & factory seconds which are based on a cheap price point and not quality, we have hundreds of high quality items on our website but we do offer clearance lines as a budget friendly option.

Rated 1 out of 5 stars

Terrible products— the sweets are cheap…

Terrible products— the sweets are cheap and poor quality. My purchase was rock hard and nearly broke my teeth, and to top it off, the customer service was awful. I’d strongly recommend avoiding buying from them, and buying from others. The vendor claimed I demanded a refund, which isn’t true—I simply requested one. They also said that if the product had been opened or eaten, a refund couldn’t be provided, which again isn’t true. How else could I report the poor quality without trying them? and they ended up in the trash. I also suspect the product was either out of date or close to its sell-by date, based on its quality and the so-called special price. On top of that, the product description is very misleading. Overall, this vendor's customer service is very poor, as evident from their response and their fabrication of the truth. I have never encountered a vendor so rude and uncooperative, who seems completely uninterested in looking after their customers or doing the right thing.

14 November 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Matthew, please leave all the details before posting a review!

You purchased a product and because you didn't like the taste you emailed demanding a refund or you would leave negative feedback and we explained that if the product has been opened and consumed we could not refund the item.

The item was exactly as sold and within the date we explained the details regarding the manufacturer and the item was enjoyed by many however it is due to preference as is every food item that not everyone will enjoy.

As mentioned above is well within the date and simply because you didnt enjoy the product is not a valid reason for a full refund and stating the customer service is terrible due to the fact we did not provide a refund when threatened with negative feedback in our view is not an accurate account.

To go over the situation in the item received was indeed the item you ordered, you did not enjoy the taste therefore demanded a refund or threatened with negative feedback which again is due to customer preference many love the item however it is indeed a food production therefore its ofcourse likely not everyone will enjoy every item as taste is different for everyone.

Referring to customer service as rude when all we are doing is replying to your review with all the details on what has happened and the reason for leaving the review is not an accurate representation of the customer service if you leave a review and miss out information ofcourse we have to respond and leave all accurate information.

Rated 1 out of 5 stars

Deceiving

Ordered 3 items 2kg mystery clearance bags £9.99 mystery past date box £3.99 both of these ok and worth the money .Then we come on to the mystery chocolate box £14.99 what a waste of money 10 items most of them out of split mulipacks which would have cost me about 60p each . Certainly looks nothing like what they say you might receive

Update my son has now tasted the 2kg mystery bag which would have been worth it if they all didn't taste the same of vomitanf the smell is horrendous.This is now in the bin .Will update on out of date date mystery box when it gets tried

31 October 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Brenda, when you leave a review please leave an accurate review! We do not use any items from multi packs! This is completely false information.

You ordered a mystery chocolate gift box, the items inside certainly don't cost 60p each!

The mystery Clearance Bag is indeed that a mystery, every bag is different which is explained within the product description. This has a best before date of 2027 therefore all sweets are well in date. This item is the manufacturers clearance stock we do not created this bag and is priced at under 50p per 100g compared to the industry standard of £1.29-£1.99.

We have a huge range of pick & mix items on our website and always advise if it is maximum quality you are looking for to not order the clearance bag as this is clearance stock from the manufacturer and is a value for money item rather than high quality, with that being said the item is well in date.

Rated 1 out of 5 stars

Bloody disgusting

Bloody disgusting

19 September 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Lesleyann, can you please be more specific? Baring in mind we dont manufacture any items and all of the products we use are from main suppliers such as haribo, Kingsway, vidal, etc or if you're referring to mystery boxes / individual items this is also from major brands such as hershey, Cadbury, lays etc

Rated 1 out of 5 stars

Very disappointed with my order that I…

Very disappointed with my order that I received today. I was so looking forward to tasting them . The mini tatties and the violet creams were inedible. Violet creams were very perfumed and the mini tatties were too strongly tasting of cinnamon. The rhubarb rock looked like rhubarb rock but tasted nothing like the rock I remembered from school days. Just very sweet and tasteless as was the ginger rock. So much sugar content but no flavours resembling rhubarb or the ginger. Sorry to say but everything went in the bin. I so wanted my choice of sweeties to be good.

10 September 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Connor, we dont manufacture the sweets unfortunately and I will try my best to address the tastes;

The violet creams would have a scented taste to them due to the violet flavour and uniqueness of the item.

The lucky tatties are indeed cinnamon flavour.

The rhubarb rock may be a different varient than ones you have previously tatsed as many different manufacturers make Rhubarb Rock however we have sold thousands and never had any issues.

The items mentioned above are all correct regarding taste.

Rated 2 out of 5 stars

Kinder box ordered looked filled to the…

Kinder box ordered looked filled to the brim with delightful kinder chocolate ( in photo) & with express delivery costing £3.99 i shall have my box of joy within 2 days….
Well finally after 9 days I received my item ( better late than never) & how disappointed was I , at a guess the total value of kinder chocolate is probably £6 the box was pitiful… the only explanation would be that the post office also fancied my chocolate & ate half of the contents …
The photos used by Joe’s sweetie barn are misleading & does not include a list of items …. One very disappointed customer

29 July 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Mark, we did reply to your email, to say that some items had been missed out by accident, however even with that the cost of the items you received are more than £6 expresses by yourself. We have replied to your email to rectify this. The postage chosen is a price set by Royal Mail which we have no control over. We do however apologies for the delay in transit.

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