Joe's Sweetie Barn Reviews 

309
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the wonderful wide variety of nostalgic sweets that easily bring back fond childhood memories. Many people also mention that their orders always arrive securely packaged, well-protected, and exactly as described on the website. Some reviewers were not happy with the overall product quality, noting that certain items felt unusually stale, chewy, or hard. A few consumers additionally reported frustrating issues with melted items, damaged packaging, or receiving disappointing mystery selections. Others expressed frustration regarding difficulties with refunds and customer support when attempting to resolve these unexpected problems.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious array of sweets and nostalgic... See more

Quality

People report ambiguous experiences with quality, as many customers praise the delicious taste, fresh... See more

Order

Consumers find order to be a delightful and reliable experience, frequently praising the prompt delivery and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the really fast delivery and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I first started browsing the website, it was out of sheer interest of reliving my youth and then my mouth started watering. The variety of options, the fact that I love fizzy, sour swe... See more

Rated 5 out of 5 stars

Always quick delivery and kept up to date on where my parcel is. The sweets are so nice especially the white chocolate fish and chips, takes me right back to being in school. The ones sold in the shop... See more

Rated 5 out of 5 stars

I was skeptical after reading the reviews but there was no need to be as everything was fantastic. The 10p bags were great and included a good little mix, worth way more than 10p and really does take... See more

Rated 5 out of 5 stars

Delicious array of sweets, in a very packed bag! My sweet tooth was extremely happy! Will definitely be back, I can hear the scrumptious jelly filled apple marshmallows calling!! 5*


Company details

  1. #32 of 36 best companies in Sweet shop

Written by the company

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

309 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(309)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Recieved Refund

Haven't gotten around to trying the sweets yet, but first impression is a bit iffy. Opened the box to find 2 of my items weren't/couldn't be fulfilled, and therefore were "refunded" as written on the reciept that came in the box. Edit: I previously stated I would change my review if the promised refund went through, which it has. I will be leaving it at 4 stars though, as 2 missing products is a bit poor and from the sweets I've had so far, I haven't really found them that great. Not terrible but not great. Just basic sweets really.

1 August 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Danielle, it takes a few days as refunds get processed when items are confirmed as delivered - once your parcel is delivered the refund should be processed within 2 working days (not including weekends) - you will receive an email with conformation very soon.

Rated 5 out of 5 stars

Joe's Sweet Barn

Recieved my first order a couple of days ago and everything was spot on , from ordering to receiving it was all so easy , no problems whatsoever , will definitely be ordering from again , keep up the great work 👍👍👍

6 July 2025
Unprompted review
Rated 5 out of 5 stars

Spot on !

Bought a few times now and every time it has been a pleasure and an absolute treat. Always fresh stuff, thanks once again 😁

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Yummy

Order arrived very quickly and well packed.
Contents fresh and totally yummy 😋

9 June 2025
Unprompted review
Rated 5 out of 5 stars

White chocolate is amazing from here

I ordered 2 of the whoops type sweets at 2.99 I think it was. They were packed well and tasted nice .I then went back ordered white choclate sleeve oI did message was told all be dispatched earlier last week but never went day they said but waiting times were quick once dispatched and also rm can be slow too not companies fault. Sweets were a descent size and tasted great compared to another company I also tried . I would use Joe's again it's been yrs scince I had old sweets thanks joe also was well packaged.
Choclate ones im still waiting on nearly 1 week on but was a bank holiday on ordering rm slow.
Choclate one arrived today and it's lovely chocolate old fashioned type so will order again.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Sweeties galore

Absolutely fabulous,parcel turned up on time and in perfect condition,staff packed my order very well, 💯 recommend joes,amazing staff,fabulous company and guaranteed to use them again

28 May 2025
Unprompted review
Rated 2 out of 5 stars

Only placed order with them because the…

Only placed order with them because the delivery dates where in time for when I needed them but items were not even dispatched until the delivery date range . Sent email to ask if they would be delivered in time and was told that they would but took an extra day again for them to be dispatched so not gona be here by the delivery date promised. Be careful if buying as gifts or for a occasion as they hugely exaggerate delivery times

23 May 2025
Unprompted review
Rated 1 out of 5 stars

Messed up my order sent me a smaller kg…

Messed up my order sent me a smaller kg than I originally ordered so ended paying more for a smaller kg and wouldn't amend it won't be ordering again

23 April 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Christopher, can you advise if you have messaged as I cannot see any email nor can I see any issues being highlighted regarding the issue above - in order for us to investigate we would need the details?

Rated 1 out of 5 stars

Sorry but the sweats are awful …

Sorry guys but the sweets I received are really awful looking and tasting, please don’t tell me to return because I can see from other reviews that you can’t return once opened ? How can people know what they are like unless they are opened ? That is crazy

I have been buying sweets from TikTok sellers & online for the past year because I have been really unwell and was easier for me to purchase online so Iam familiar with pick & mix.

I seen your company realised you were in Scotland so decided to support a Scottish business rather than an English one as I live in Scotland.

Unfortunately I would never ever buy from you again they are the worst sweets I have ever seen & tasted & they have went straight in the bin.
They taste awful, meant to be jelly’s but are brick hard, dried up and some you can see have previously melted then dried up over time, there is no actual date on the bag even if they were Out of date I would still Like to know by how long they are out of date. Who knows how old they actually are !

Also please don’t say that they are sent from another place and you don’t know what’s in the bags because you actually sell them & should take full responsibility for what is in them, in-fact if it’s somebody else’s fault then please provide me with there contact details so I can complain to them directly, but it was your company I paid for my order.
This is something I do not like doing but they are that awful I felt ppl had a right to know.
Like I said they are in the bin now & iam not asking for a refund or a fight as stated earlier iam really not well enough for the stress , or a lame reason for the condition of them
Also people should be aware that the picture you can see of what you think you are getting is not a true reflection of what you actually receive.

19 March 2025
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Margaret, as you have not left your order number we cannot fully check what the item is however by your message i am assuming you are referring to our 2kg clearance bag - I will fully explain this item below which is explained within the product description.

The 2kg clearance & Mix Bag is a pre made bag which is factory seconds hence why it is such a cheap price compared to the industry standard for example the industry standard is £1.29 - £1.99 per 100g this bag is under 50p per 100g due to the nature of the item being clearance.

We offer this product as a cheaper alternative which thousands of customers love and its actually within outer top 7 best selling products again this is based on price rather than quality as we have a huge variety of pick & mix products that are not clearance items they would however be more expensive and sold at the industry standard price rather then the much cheaper price range.

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