Amazing customer service! Had some issues with seeing the reformer classes and Patrick was very quick to answer and solved the issue.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jo:ga is the most impressive yoga studio I've found in Copenhagen. As a person of Indian origin, I can vouch for their high standard of teaching, their variety of different levels and types of yoga. T... See more
Company replied
I started practising yoga at Jo:ga nearly two years ago, and it has become an essential part of my life. The atmosphere is consistently uplifting and welcoming, making each session something to look f... See more
Company replied
I’ve always had an amazing experience with their customer service. They were extremely helpful, responded very quickly, and went above and beyond to make sure everything was resolved. It’s rare to fin... See more
Company replied
Company details
Written by the company
[jo:ga] er for dig, der vil træne effektivt, styrke din krop og skabe balance og ro i dit sind. I [jo:ga] har vi først og fremmest fokus på selve træningen og på at gøre den så tilgængelig som mulig ved at tilbyde mange hold tæt på dig. For os er det vigtigt, at vi er et uformelt sted at være. Hos [jo:ga] falder du hurtigt til, og det er let at deltage i undervisningen – om det er din første yogatime eller om du har dyrket yoga hele dit liv, så er det bare at rulle måtten ud og komme i gang. Vores studios indgyder ro og rummelighed, og indretningen er skabt med tanken om, at der skal foregå en effektiv træning, og at det skal være et behageligt sted at være. Vi træner hårdt og effektivt i et hyggeligt fællesskab. Vi kan godt lide at nørde teknikken, og det er vigtigt for os, at du ses og guides af vores dygtige trænere, så din træning bliver så optimal som mulig. Vores mål er, at du går fra timen smidigere, gladere og stærkere. Og jo bedre du føler, at træningen har været for dig og din krop, jo gladere bliver vi. Vi får ganske enkelt et kick ud af at give dig en god og effektiv yoga-træning på hold. Velkommen hos [jo:ga]
Contact info
Griffenfeldsgade 7a, 2200, København N, Denmark
- kontor@joga.dk
- joga.dk
4.6
Excellent
725 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service
Amazing customer service! Had some issues with seeing the reformer classes and Patrick was very quick to answer and solved the issue.
26 March 2026
Unprompted review
![[jo:ga] logo](https://consumersiteimages.trustpilot.net/business-units/58aafd850000ff00059d07c1-198x149-2x.avif)
Reply from [jo:ga]
Hi Cristina.
Amazing to hear – thank you! 😊 Great that Patrick could jump in quickly and get it sorted for you 🙌
Sincerely.
Team Joga.
fast and kind answer
20 March 2026
Unprompted review
Reply from [jo:ga]
Hi Marina.
Short and sweet – just how we like it 😊
Thanks for your kind words, we’re glad we could help!
Sincerely.
Team Joga.
Great classes
Great classes, and customer service is always ready to help quickly with all the questions :)
3 March 2026
Unprompted review
Reply from [jo:ga]
Hi Martina.
So great to hear! 😊 We're really happy that you're enjoying the classes and that our customer service has been helpful when questions come up. Thanks for sharing your experience!
Sincerely.
Team Joga.
Reply from [jo:ga]
Hi Ilias!
Thank you so much for the 5 stars! 🙌 We’re happy to hear you had a great service experience with us 😊
Sincerely.
Team Joga
Outstanding customer service ⭐️
I’ve always had an amazing experience with their customer service. They were extremely helpful, responded very quickly, and went above and beyond to make sure everything was resolved. It’s rare to find support this reliable and attentive.
11 February 2026
Unprompted review
Reply from [jo:ga]
Hi Maria.
Thank you so much for the 5 stars!
We’re really happy to hear that you had such a positive experience with our customer service and that we could go the extra mile to help. We truly appreciate your kind words 😊
Sincerely.
Team Joga
Very friendly and helpful customer…
Very friendly and helpful customer service 😊.
2 February 2026
Unprompted review
Reply from [jo:ga]
Hi Timea.
Thank you so much for the 5 stars! 😊
We’re happy to hear you experienced friendly and helpful customer service 🙌
Sincerely.
Team Joga.
I had a knee surgery and have had to…
I had a knee surgery and have had to postpone my return a couple of times, had no problems at all! Thanks for the excelent service and comprehension on my case.
20 January 2026
Unprompted review
Reply from [jo:ga]
Hi Michel.
Thank you so much for your kind words! 🙏
We’re really glad to hear that you felt supported and met with understanding during your recovery. Wishing you the very best with your knee and we look forward to welcoming you back when you’re ready.
Sincerely.
Team Joga.
Pilates…
I tried my first class of Pilates reformer last week, and found out when I got there, that I had to rent or buy gloves (30 jr for rent, 180 kr to buy) otherwise I could not participate. I have trained reformer for more than 5 years, never used gloves, and nowhere else would that be mandatory. It's ridiculous. Also, the class was poor, really basic, and in general not good vibes in the studio, I would not reccomend.
6 January 2026
Unprompted review
Reply from [jo:ga]
Hi Cristina.
Thank you for sharing your experience with us. We’re truly sorry to hear that, and we really appreciate you taking the time to let us know. The requirement to wear both gloves and socks is described several places on our website, in the app, and in the welcome letter you receive when joining.
We have this requirement for gloves and socks to ensure everyone’s safety, so all our members can train comfortably and securely to all our Reformer classes.
We’re also genuinely sorry that the class didn’t meet your expectations. All our Reformer instructors are educated, trained and experienced, but each of them has their own style and approach. Sometimes it’s simply a matter of finding the instructor who best matches what you’re looking for. If you’d like, we’re more than happy to help you find a class or instructor that feels like the right fit for you.
Sincerely.
Team Joga.
Always such a great experience with the support
Had to reach out to the jo:ga support a couple of times during the last years and they have always been so helpful and bringing in kind and positive vibes into the conversation! Thanks 🙏
8 January 2026
Unprompted review
Reply from [jo:ga]
Hi Anna!
Thank you so much for your kind words! We’re really happy to hear that you’ve consistently had positive experiences with our jo:ga support over the years. Bringing helpful, kind, and positive vibes is exactly what we aim for 🙏
Sincerely.
Team Joga.
Very hyggeligt yoga studio with…
Very hyggeligt yoga studio with intensive programs 👍
Highly recommended 😊
24 December 2025
Unprompted review
Reply from [jo:ga]
Hi Maryna.
Thank you so much for your kind words 🙏
We’re really happy to hear that you enjoy the cozy atmosphere and our intensive programs. Thanks for the recommendation – it truly means a lot to us 😊
Sincerely.
Team Joga.
Help with issues
They are super helpful anytime I have diffiuclties with my membership, and are super kind!
9 December 2025
Unprompted review
Reply from [jo:ga]
Hi! :-)
Thank you so much for the lovely feedback! We're really glad to hear that you feel supported and well taken care of whenever something comes up. :-)
Sincerely.
Team Joga.
The cancellation of the membership is…
The cancellation of the membership is as confusing and unfair as it has been for the past 3 years. I had to pay extra 520kr. because they cancel the membership via email when they get to process it. Now I’ve been also charge extra 520kr. three months since I quit. 1040kr. for not entering the studio once in two months. Will always tel people to stay away.
1 December 2025
Unprompted review
Reply from [jo:ga]
Hi Andreea.
I’m really sorry to hear about your experience that’s definitely not how it should feel. can you please send me an email at kontor@joga.dk, andI'll make sure to look into your case right away and help you find a fair solution. :-)
Sincerely,
Team joga
I love the studio and the variety of…
I love the studio and the variety of classes and teachers. Also I recently had problems checking in and the administration was quickly responsive and did not charge me the "no show" fee.
20 November 2025
Unprompted review
Reply from [jo:ga]
Hi Michele.
Thank you so much for your review! We're really happy to hear that you enjoy the studio and the variety of classes and teachers. Great to know that our team could quickly help you with the check-in issue as well 😊
Sincerely.
Team Joga
Very good service
Very good service
They ( Patrick) cooperates and helps so effectively .
12 November 2025
Unprompted review
Reply from [jo:ga]
Hej Foodie Amager.
Thank you so much for your kind words!
We’re really happy to hear that Patrick was able to help you effectively.
Sincerely.
Team Joga
Reply from [jo:ga]
Hej Annamaria.
Thank you so much for the lovely feedback! 🥰 We’re always happy to help — and glad to hear you had a fast and friendly experience with us!
Sincerely.
Team Joga
Reply from [jo:ga]
Hi Janine.
Thank you so much for the kind words! We’re happy to hear you had a great communication experience with us 🙌
Sincerely.
Team Joga
Viborggade- Østerbro studio
Viborggade- Østerbro studio- I signed up for this studio only for hot yoga, but unfortunately, I’ve had some unpleasant experiences since the very first day.
First of all, the reception area is just for decoration — there’s never anyone actually there.
During my first class, I had to wait 15 minutes in front of the door for the studio to open. For my second class, which was at 7:00 a.m., I again waited about 15 minutes in front of the building to get inside. Luckily, one of the employees from the next-door office happened to help me get in. When I finally reached the classroom, it was already 7:05, and the instructor didn’t open the door(i knocked the class door).
These were just my first two classes, and I can already see that the experience is becoming increasingly disappointing. Having to wait 15 minutes outside the building just to get in is simply unacceptable.
14 October 2025
Unprompted review
Reply from [jo:ga]
Hi Elif.
We’re truly sorry to hear about your experience at our Viborggade studio that’s absolutely not the impression we want to leave. You should never have to wait outside or miss a class because the studio wasn’t open on time. We completely understand your frustration.
I've forwarded your feedback to our team so we can try and fix this issue. Please reach out to our customer service at kontor@joga.dk, so we make sure to find a fair solution for you.
Sincerely.
Team Joga
Great costumer service
Jo:ga offers such quick and direct costumer service. Always helpful and kind 🙏
18 September 2025
Unprompted review
Reply from [jo:ga]
Hi Nadja.
Thank you so much for your kind words 🙏 We're really happy to hear that you find Jo:ga’s customer service quick, helpful, and kind 🌟
Sincerely.
Team Joga.
Joga is a great studio
Joga is a great studio. Diversity of classes and teachers all with great quality ⭐️⭐️⭐️⭐️⭐️
14 September 2025
Unprompted review
Reply from [jo:ga]
Hi Telma!
Thank you so much for your lovely feedback ⭐ We’re glad to hear you enjoy both the variety and quality of our classes and teachers – it means a lot to us!
Sincerely.
Team Joga
Uplifting Practice with Inspiring Coaches
I started practising yoga at Jo:ga nearly two years ago, and it has become an essential part of my life. The atmosphere is consistently uplifting and welcoming, making each session something to look forward to. A special mention goes to the exceptional coaches, Milly and Kira. Their thoughtful guidance, infectious energy, and genuine passion for what they do have made a profound impact on my practice, and often, my entire day. They strike the perfect balance between fun and focus, and it’s clear they care deeply about every individual in the room. Jo:ga isn’t just a studio; it’s a community, and I absolutely love being part of it.
4 August 2025
Unprompted review
Reply from [jo:ga]
Hi Diego.
Thank you so much for your beautiful words! We're incredibly happy to hear how much Jo:ga has come to mean to you – and that Milly and Kira have made such a positive impact on your practice and your days. We’ll be sure to pass along your kind feedback to them. We're lucky to have you as part of the community 💛
Sincerely,
Team Jo:ga
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.