I travelled some distance to buy my car. All tests had been done and work completed beforehand. Friendly and welcoming staff. I was offered tea or coffee. All paperwork was completed efficiently and I... See more
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Company details
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Founded in 1999, Johnsons Cars has built itself up to become one of the largest independent car dealerships in the country, through being committed to providing the highest level of customer care and satisfaction in everything we do.
Contact info
Albert St, B97 4DA, Redditch, United Kingdom
- 01527 590 590
- johnsonscars.co.uk
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My experience at Johnsons Ford Sutton Coldfield
My experience at Johnsons Ford Sutton Coldfield was memorable because the staff in the service department are nothing short of first class. Their knowledge and their commitment to each and every customer is first class. This is my third Kuga that they have looked after and nothing is ever too much trouble and they take the time to explain everything clearly. Please keep up the exceptional work!
"I'd recommend Johnsons Volkswagen…
"I'd recommend Johnsons Volkswagen Sutton Coldfield to anyone because the experience was smooth, comfortable & finished on time. I had last service done at Lawley Middleway & was kept waiting almost 4 hours despite having a time slot. This is why I chose the Sutton service centre. I was impressed by the text sent about the service being carried out & the detailed feedback given on that text. Comfortable seating area & a great coffee machine! "
Johnson honda were great because they…
Johnson honda were great because they did what they said in the time that they said
Professional and friendly service
Professional and friendly service. Made to feel welcome from entering the dealership to leaving. Kept informed throughout, nothing was too much trouble.
A dealership I trust.
I recently took my Hyundai in for its 20,000-mile service and was very pleased with the service received.
Mike, who looked after my booking, was polite, helpful and informative throughout, keeping me updated and making the whole process straightforward. Amy on reception was also very pleasant and helpful, adding to the friendly and professional experience.
I actually travel a little further to use this Hyundai dealership because I value the quality of service and the way customers are looked after. It's always worth going somewhere you know you can rely on
Great job on my i10 and as usual Hagen…
Great job on my i10 and as usual Hagen was excellent at service desk he sorted out a new service plan for me. Only thing I miss is the complementary car wash and clean each year!
A big thank you …
Thank you for making the experience of changing my car so easy.
I was offered a great part exchange value and the sales person listened to what I needed in a newer car and made recommendations. I was able to sit in any of the cars I wanted to see and arranged to test drive the one I ended up buying.
A special thank you to Annabel for guiding me through the whole process and for taking the time to set up the main functions for me and go through the controls.
Her customer service skills are fantastic.
Thanks Stourbridge Volkswagen Service Team
Thanks to Liam at Stourbridge Volkswagen. Great experience again, concise quick no issues no messing
about.
Johnsons Škoda Wolverhampton were great…
Johnsons Škoda Wolverhampton were great because they (Tyrese) made the process of purchasing a car, from a long distance away, easy and stress-free.
Always a good experience
Used them for many years and always get good service.
The salesperson Ben was excellent
The salesperson Ben was excellent, understood me and the car and it was a quick and easy process to buy and collect the car
Johnsons Volkswagen Liverpool were…
Johnsons Volkswagen Liverpool were really helpful and I'd recommend them because communication was excellent through phone calls and emails. Oliver spoke with myself around working out a deal and Martin supervised the hand over. Both of them were very professional, efficient but also down to earth. I made a 13 hr round trip to collect my new car and they were very accommodating and made the experience very worthwhile. Excellent customer service all round and far better than the vw garage near me. Thank you.
They are very friendly and customer…
They are very friendly and customer orientated looking after me all the i was on site for a service. Couldn't have had a better experience.
The experience at Johnsons Škoda…
The experience at Johnsons Škoda Wolverhampton was good because the staff were very helpful and informative. And the work was done really quickly and at a good standard.
Very friendly and knowledgeable staff
I'd recommend Johnsons Suzuki Bilston because the staff are always so friendly, and always make my autistic child feel so welcome! They have a great selection of vehicles, too
Amazing 5 star service from Calvin and…
Amazing 5 star service from Calvin and Adrian at Johnson’s VW. From our initial enquiry on the ID4 that had just arrived in to stock, Calvin took great care and paid attention to important details by giving us video updates, regular phone calls and email communications. My wife and I were very impressed. Special thank you to Steven the manager who come over the end of the handover to see us away, you have some talented individuals in your team and a real testament to VW and your dealership. Thank you once again for your help in sorting everything out remotely, the whole process was just a breeze from start to finish.
Fantastic service
Fantastic service , not pushy at all. Very honest and open , could ask any question and no question was a silly one !
Can’t thank Chris dean enough at VW Stafford
All the staff were polite and helpful
Over the moon with my new car
The staff were very friendly and…
The staff were very friendly and helpful and explained any problems with the car in detail.
Spot on dealership easy service as per…
Spot on dealership easy service as per collected car and delivered it back super quick fantastic job as usual thank you
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