JoinBrands Reviews 

284
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that working through the platform is smooth and straightforward, making it very simple to connect with quality creators and manage projects without stress. Reviewers consistently praise the customer service staff for being exceptionally kind, responsive, and always ready to help solve problems right away. Some reviewers were not happy with the platform, mentioning that navigating the interface can be confusing and difficult when first starting out. Consumers also noted that getting assistance with initial account setup or dealing with certain service requests could occasionally prove quite challenging.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and friendly support that... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the platform is very easy to use and... See more

Staff

Consumers find staff to be positive, highlighting fast, friendly, and efficient support from team members who... See more

Response time

Customers consistently note positive experiences with response_time, highlighting the fast and professional... See more

Service

People report positive experiences with service, noting that everything ran smoothly and efficiently.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support team at Joinbrands has been so helpful and is the reason I have continued using this platform. There are some technical issues that happen on this platform but the support team, especially... See more

Rated 4 out of 5 stars

I originally would have adjusted this review and re-rated JoinBrands five stars based solely on the CEO’s response. However, before I could, the customer s... See more

Company replied

Rated 4 out of 5 stars

As a brand, the experience can be a little clunky, but the customer service team especially Tihi, are extremely helpful and responsive.

Rated 5 out of 5 stars

I love working with Joinbrands. I'm brand new to UGC and this platform has made it SO easy to get started. They have different certifications that you can get and guide you through exactly HOW to crea... See more


Company details

  1. Marketing agency
  2. Advertising agency
  3. Online marketing agency
  4. Online marketplace
  5. Social media agency
  6. Video production service

About JoinBrands

Written by the company

JoinBrands: The Nexus of Brands & Creators for Authentic Collaborations.

Step into JoinBrands, the influencer marketing hub bridging brands and content creators across prominent platforms like TikTok, Amazon, Instagram, and YouTube. Simplify and amplify your influencer partnerships, where precision meets passion.

For Brands:

  • Zero Barriers: Access the platform with no subscription fees. Initiate campaigns and scout the ideal creator match.
  • Creator Marketplace: Dive deep and select from a vast, pre-vetted community of influencers that resonate with your brand values.
  • Secure & Transparent: With payments secured in escrow and clear transaction processes, we ensure brands get true value and trust.

For Creators:

  • Diverse Opportunities: Explore a broad spectrum of brand collaborations, from startups to global giants, ensuring varied and rich content.
  • Empower Your Craft: Engage in projects that align with your niche and grow your portfolio.
  • Prompt Payments: Get rewarded for your creativity promptly upon job acceptance, with no hidden fees.

With JoinBrands, everyone benefits:

  • Content Rights Managed: A streamlined process for hassle-free rights transfer.
  • Promote & Prosper: Brands and creators alike can amplify their content reach, leveraging our ready-for-ad tools.

JoinBrands democratizes influencer marketing, connecting creative brilliance with brand aspirations. Experience the future of content synergy today!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

284 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(284)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Joinbrands has been amazing..

Joinbrands has been amazing... the experience so far is just wonderful, from the very first stages of signing up was easy and user friendly. The fact that there are guides to help you complete all the certifications correctly makes it so easy to get things done right. All transactions are super fast and transparent too... it's crazy fun.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Join Brands is a terrific platform!!

Join Brands is a terrific platform for UGC! They help you get started with easy to follow tutorials and their support team is quick to answer questions. I highly recommend them to anyone interested in this newish income stream hustle!

14 October 2024
Unprompted review
Rated 2 out of 5 stars

Once you reach level 2 all jobs stop…

Once you reach level 2 all jobs stop being assigned to you. I have been applying every day for months and have not gotten any offers, even though I have 5 stars and amazing feedback.

8 October 2024
Unprompted review
JoinBrands logo

Reply from JoinBrands

Hi Danny,

We always advise to ger all the certifications and update your portfolio as this is what brands look at when choosing creators for jobs

Please reach out to our Support Team for further assistance, they will be happy to help!

Rated 3 out of 5 stars

We have a brand on Amazon

We have a brand on Amazon. We have used joinbrands for 2 years. I feel Joinbrands takes too large a commission for the service they provide. It's like a 50/50 chance you will find good content providers. We now mostly use the same 10 people, who are excellent, over and over because we know they will provide great content and it takes a lot of time to work with newer providers. Amazon is launching there own content people and we are going to try that.

9 October 2024
Unprompted review
JoinBrands logo

Reply from JoinBrands

Hi Kellene, we are sorry to hear that and we very much value your feedback!

We are happy to hear that you have found creators that will suit your needs. We do encourage you to give a chance to other creators as well!

Rated 4 out of 5 stars

As a UGC content creator working on…

As a UGC content creator working on JoinBrands, I’ve found several pros and cons. The platform offers a wide variety of collaborations with well-known brands, which is perfect for building a portfolio. The intuitive interface makes it easy to browse jobs and track payments. However, the competition for popular gigs can be tough, and payments sometimes take longer than expected. A rating system for brands would also help creators identify the best opportunities.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Great for small teams and overworked marketers

We've had a great experience working with JoinBrands as a brand. Our company is very small and has limited resources to keep up with the speed and demands of modern e-commerce marketing. JoinBrands helped us source great UGC content quickly and without getting bogged down in all the sourcing and coordination of doing it ourselves. There is an abundance of talent on the platform, and the creators are easy to work with. JoinBrand's infrastructure coaches you through each job. It takes a little getting used to at first, but the customer service team is quick to answer your questions if you're a worrier like me:) We're definitely going to continue working with JoinBrands!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

A great opportunity for UGC creators…

A great opportunity for UGC creators who are just starting out! May not get a crazy amount of jobs, but they are consistent and range in pay. Getting started is the biggest challenge but taking express jobs can really help build up your portfolio. Communicating with brands is extremely easy and the Join Brands team is quick to respond if there are ever any problems. I became a level 3 creator and made over $500 in just my first couple months. Really have nothing negative to say about my experience.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great UGC platform

Great UGC platform! this platform has given me the opportunity to make an additional income. I love JoinBrands. Continue working and improving our experience.

7 October 2024
Unprompted review
Rated 4 out of 5 stars

Great for new UGC Creators!

I really enjoy getting to do UGC With JoinBrands. As a brand new UGC creator, I probably wouldn’t get any partnerships at all, but JoinBrands has given me enough jobs where I have a portfolio I can share now with future prospects. Super easy, step-by-step instructions Make it easy. The only problem I have and the reason for only four stars, is because I get emails saying there’s 500 new jobs, but I don’t see many more new ones anymore. In the beginning, I did though. I also have not gotten anyone That does gifted UGC. The only ones who have worked with me are ones where I have to pay and be reimbursed. And those are always way less money.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

JoinBrand is a fantastic platform for…

JoinBrand is a fantastic platform for UGC creators. As someone new to the field, I found it easy to navigate, and the brands are great to work with. They offer plenty of opportunities to create content and get paid, and I’ve had no issues with reimbursement. It’s been a great experience to level up and increase my earnings through the platform!

7 October 2024
Unprompted review

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