JoinBrands Reviews 

284
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that working through the platform is smooth and straightforward, making it very simple to connect with quality creators and manage projects without stress. Reviewers consistently praise the customer service staff for being exceptionally kind, responsive, and always ready to help solve problems right away. Some reviewers were not happy with the platform, mentioning that navigating the interface can be confusing and difficult when first starting out. Consumers also noted that getting assistance with initial account setup or dealing with certain service requests could occasionally prove quite challenging.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and friendly support that... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the platform is very easy to use and... See more

Staff

Consumers find staff to be positive, highlighting fast, friendly, and efficient support from team members who... See more

Response time

Customers consistently note positive experiences with response_time, highlighting the fast and professional... See more

Service

People report positive experiences with service, noting that everything ran smoothly and efficiently.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support team at Joinbrands has been so helpful and is the reason I have continued using this platform. There are some technical issues that happen on this platform but the support team, especially... See more

Rated 4 out of 5 stars

I originally would have adjusted this review and re-rated JoinBrands five stars based solely on the CEO’s response. However, before I could, the customer s... See more

Company replied

Rated 4 out of 5 stars

As a brand, the experience can be a little clunky, but the customer service team especially Tihi, are extremely helpful and responsive.

Rated 5 out of 5 stars

I love working with Joinbrands. I'm brand new to UGC and this platform has made it SO easy to get started. They have different certifications that you can get and guide you through exactly HOW to crea... See more


Company details

  1. Marketing agency
  2. Advertising agency
  3. Online marketing agency
  4. Online marketplace
  5. Social media agency
  6. Video production service

About JoinBrands

Written by the company

JoinBrands: The Nexus of Brands & Creators for Authentic Collaborations.

Step into JoinBrands, the influencer marketing hub bridging brands and content creators across prominent platforms like TikTok, Amazon, Instagram, and YouTube. Simplify and amplify your influencer partnerships, where precision meets passion.

For Brands:

  • Zero Barriers: Access the platform with no subscription fees. Initiate campaigns and scout the ideal creator match.
  • Creator Marketplace: Dive deep and select from a vast, pre-vetted community of influencers that resonate with your brand values.
  • Secure & Transparent: With payments secured in escrow and clear transaction processes, we ensure brands get true value and trust.

For Creators:

  • Diverse Opportunities: Explore a broad spectrum of brand collaborations, from startups to global giants, ensuring varied and rich content.
  • Empower Your Craft: Engage in projects that align with your niche and grow your portfolio.
  • Prompt Payments: Get rewarded for your creativity promptly upon job acceptance, with no hidden fees.

With JoinBrands, everyone benefits:

  • Content Rights Managed: A streamlined process for hassle-free rights transfer.
  • Promote & Prosper: Brands and creators alike can amplify their content reach, leveraging our ready-for-ad tools.

JoinBrands democratizes influencer marketing, connecting creative brilliance with brand aspirations. Experience the future of content synergy today!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(284)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fake review platform

JoinBrands is a frustrating platform. There is no way for creators to review companies or report bad behavior. Additionally, a lot of brands just want fake Amazon reviews which is not cool and can cost you your Amazon account. I reported this issue to customer service and they told me that if I don’t give the brand a good review I risk working with any brands in the future. Super disappointing and frustrating.

28 October 2024
Unprompted review
JoinBrands logo

Reply from JoinBrands

Hi Maddy, we are sorry to hear you had such an experience. You can most definitely report any bad behavior and we will action it.

Our creators are not obliged to leave any reviews per the brand's request. That is up to the creator.

We are happy to assist in such cases.

Rated 1 out of 5 stars

I started JoinBrands back in April of…

I started JoinBrands back in April of 2024 and I would consistently get jobs. I am at a 4.9 star level inside tier 3 and it appears ever since I hit tier 3 which only took me a month to achieve, I got less and less jobs. I haven’t got a single job in over a month and I apply daily, throughout the day.

28 October 2024
Unprompted review
JoinBrands logo

Reply from JoinBrands

We are sorry to hear that, Brittanie!

We always advise to ger all the certifications and update your portfolio as this is what brands look at when choosing creators for jobs

Please reach out to our Support Team for further assistance, they will be happy to help!

Rated 5 out of 5 stars

I've been using the app for about 3…

I've been using the app for about 3 months. So far, I have managed to earn no more than $150 per month. I have reached level 3, but I don't have all the necessary certificates yet. Overall, it's interesting.

28 October 2024
Unprompted review
Rated 4 out of 5 stars

Beware of poor creators, Check first.

I contracted for 5 videos from JoinBrands. Most of the videos were fine but one creator's video was very poor and I was not happy. I reached out to JoinBrand Mngt and they responded in a manner that showed they valued my business and worked to resolve the matter. I am sure most creators are hard working and produce good videos, but there are the others.... Check out thier work first.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use and perfect for getting jobs

It is very easy and practical to get jobs through JoinBrands. It was the first platform that opened the doors for me to work with brands as a UGC. It is very easy to get certificates on JoinBrands, and if you need any support, they are always willing to help you. Currently, it is the platform that I use the most to work as a UGC.
I like the practicality, transparency and clarity. It is reliable and safe!

8 September 2024
Unprompted review
Rated 5 out of 5 stars

I love this platform!!!

I love this platform, because the application process is very simple compared to the others! But it would be amazing if there But it would be amazing if there weren't so many duplicate jobs! That would optimize time!

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Awesome experience

I've had a great experience working on joinbrands and I've had the opportunity to work with some great clients. The experience has taught me to step out of my comfort zone when it comes to creativity. The only thing i would love more is if there was some indication of when we applied for a job and isn't accepted that they'll let us know that we weren't acceptedfor the job.

21 October 2024
Unprompted review

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