Citro has some great offers and deals available. I always check when making purchases. They have a great browser extension that will let you know if something you are shopping for has an offer. I've b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Eversince I signed up i have been unandated by overseas texts. DO NOT SIGN UP. THEY SELL YOUR INFO. I am soo harrassed and I deleted app yet everyday im getting texts from overseas.
Company replied
I love the variety of articles, some apply, some not some are very thought provoking & some really make u think … I have also learnt stuff I didn’t know existed eg all the different shopping apps…Tha... See more
Josh was great on the phone and the phone call speaking to a real human gave me more confidence in the Citro app and actually continuing the process of signing up and linking my bank cards etc. I prob... See more
Company details
About Citro
Written by the company
Welcome to Citro, a thriving community of thousands of fellow 40+ Aussies. A place where you can meaningfully connect, get rewards and find inspiration to make your best years better.
✈️ Unearth travel adventures:
Experience the world or your own backyard with exclusive content and offers for your next journey by air, sea, rail or car.
🏡 Elevate your lifestyle:
Make the most of life with premium content and discounts on dining, entertainment, and home services to add luxury to everyday living.
💪 Prioritise your health:
Explore health resources, expert insights and hacks on fitness, longevity, mindfulness and more.
💰 Master your finances:
Secure your future with proven tips, tricks and techniques to take charge of your finances and live a worry-free life!
🧘 Enrich your time:
Enjoy trivia, quizzes and conversations with our community, including access to exclusive member events.
Why Citro? Get access to…
✓ A vibrant community of like-minded individuals to connect with
✓ Tailored content, trivia and quizzes for inspiration
✓ Exclusive offers on travel, lifestyle, health, money, and more
✓ Spend like always, get more with the Citro Rewards Program
Seize life with Citro and embrace endless possibilities, unforgettable experiences, and a growing community celebrating your best years.
Contact info
50 Bridge St, 2000, Sydney, Australia
- 1300 869 596
- support@joincitro.com.au
- joincitro.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 18% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bonus cashback deal hard to miss
Made a purchase at Coles Online with their limited time offer (5% cashback, capped at $10) and then got an additional $20 as it was my first time shopping with the Citro app. So good, would definitely recommend using them 👍
I refuse to use my card again
I refuse to use my card again to purchase anything!! On several occasions I was charged the purchase amount twice, and it took a lot of getting it put back into my account….
Communication wasn’t easy!
Apparently the glitch in the website is fixed, but I don’t trust it now….
The website is not easy to navigate!
I’m out thanks ☺️
Great customer service from Josh.
I got scammed out of money which…
I got scammed out of money which unfortunately happens often but Citro want you to case the mercant and ask for your money back. It also seems like it's really hard to speak to someone.
Josh was great on the phone and the…
Josh was great on the phone and the phone call speaking to a real human gave me more confidence in the Citro app and actually continuing the process of signing up and linking my bank cards etc. I probably would have forgotten about it if he had not called.
Review Of Citro Rewards App
When I’m using the app, there’s no rewards card Va Apple Pay option on it I want this added in future app updates
I’d linked my bank account to it and Master Card has been linked for cash back Rewards
Coles offer 0.15 percent Cashback on Online Orders
And offers come every week or so
Helping to save money
I have been surprised by getting a few discounts by using my card. Eg made a purchase with my card from Kogan and received an immediate discount.
The representative answered all my…
The representative answered all my questions and directed me over the website/app.
Josh was patient and extremely helpful.
I haven’t used the Citro card yet
I haven’t used the Citro card yet. I haven’t been that impressed with the discounts and the conditions.
Amazing customer service
Lovely representing very informative and helpful. Will highly recommend to friends and family
Great initiative to save money with…
Great initiative to save money with rewards.
Joshua was clear with his instructions…
Joshua was clear with his instructions on guiding me through my set up with my Citro card and app.
Even gave me $50 as a welcome into my wallet.
Josh was wonderful in explaining…
Josh was wonderful in explaining everything to me and how it all works I am now confident and super excited to start using my card.
Excellent Customer Service
Josh was very thorough, clear and friendly in assisting myself to get the Citro card operable.
Very happy with the service
Very helpful with set up and $50 cash back.
Very helpful with set up. Appreciate $50 cash back
Very useful and very easy to use thank…
Very useful and very easy to use thank you so much
Joshua was very friendly and helpful
Joshua was very friendly, clean with his instructions and patient.
Helped me to understand and connect with the Citro application far more effectively and efficiently than I would have expected.
Love Citro
Love Citro. Have signed up so many friends. Get rewarded by doing what we do every day, "Shopping".
Connection with this card so easy and…
Connection with this card so easy and looks working perfect. Is this not all about benefit? We helping Day community as a Citro is a new love to support him to make a better business for everyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








