CrowdHealth Reviews 

1,129
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 656 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, responsive staff, including dedicated care advocates. Many people appreciate the significant cost savings compared to traditional insurance, noting lower expenses and reduced premiums. Reviewers also find the service user-friendly and a welcome alternative to traditional healthcare complexities. However, some customers noted that the process could sometimes be confusing or require more effort, with a few mentioning that negotiations for charges could be lengthy.

What people talk about most

Service

Customers had positive experiences with service, often describing it as a "breath of fresh air" compared to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the responsiveness,... See more

Price

People report positive experiences with price, finding it less expensive and more affordable than traditional... See more

Staff

Consumers find staff to be positive, consistently reporting that the team is helpful, supportive, and caring.... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and the intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband and I signed up a few months ago and have enjoyed Crowd Health so far! Everyone is super responsive when we have questions & helps explain things in detail. We put in a bill for our wellnes... See more

Rated 5 out of 5 stars

I joined Crowdhealth a few months ago. I love that I have a customer care specialist I can contact via text with any questions - it's personal and warm, not bureaucratic. When asked, they have provide... See more

Rated 5 out of 5 stars

Adri, our care advocate, has been so helpful navigating my breast cancer diagnosis. It’s already overwhelming having that diagnosis and she has been great at answering all my questions. Although a lit... See more

Rated 5 out of 5 stars

CrowdHealth has been amazing! We recently experienced our first health event. The team did an exceptional job ensuring that everything was taken care of. Highly recommend!


Company details

  1. Wellness Programme

Written by the company

We provide you the tools to escape the tyranny of health insurance. 🧡 Fund humans, not health insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,129)

662 reviews in the last 12 months

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Rated 5 out of 5 stars

CrowdHealth is the best thing that's happened to my health care.

I have nothing negative to say about CrowdHealth. I've been a member of the crowd for a year and a half. In that time, I've been able to get medical services for a lot less money and headache paying directly than going through insurance. I've also been promptly reimbursed by CrowdHealth for eligible expenses. It has been just as was advertised and I've recommended CrowdHealth to several friends. It's a wonderful alternative to paying for insurance that barely covers anything.

8 June 2026
Rated 5 out of 5 stars

Better care, and more affordable

They are so simple in their user experience. I was with medi-share before and they weren't as easy to understand or get the help I needed.
I'm also get more covered than what I was getting covered with Medi-share. So far I've got no complaints with Crowd Health!! I'd recommend it! (I've been with them for several months now)

12 June 2026
Rated 5 out of 5 stars

Love CrowdHealth!

Customer service have been so great to communicate with. App is so easy to navigate. And overall I’ve had the best experience. Would 100% recommend CrowdHealth to everyone and have been! Thanks guys!

5 June 2026
Rated 5 out of 5 stars

Loving it and never looking back!

We joined the Crowd in April and are loving it! Our care advocate, Brie, is amazing and answers all of our questions and helps us navigate finding care and submitting bills for events. We would personally give her 1000 ⭐️ for how helpful she has been.

12 June 2026
Rated 5 out of 5 stars

10/10 experience!

We've been members for over 3 years and switching to CrowdHealth has been the best decision we have made for our family's health care. The best thing about this company is being able to talk to a real human VERY promptly about any medical event that you're facing. I cannot speak more highly of the customer service.

12 June 2026
Rated 5 out of 5 stars

I just joined based on a recommendation…

I just joined based on a recommendation of a few business owners I know. I am beyond happy with the kindness, follow up and customer service experience I've had. They truly care for their members! Thank you so very much Crowd Health!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Real life people, not just chat bots

Crowdhealth Care Advocates are actual real people who can answer questions personally - not just a chat bot or a randomized customer service agent. You get to actually have a more personal experience and relationship with the same Care Advocate who remembers your specific situation. It makes a huge difference!

22 May 2026
Rated 5 out of 5 stars

I couldn’t have done it without Adri & the Team

Adri & the team were so helpful & encouraging through the whole process. They educated & informed me about the fees quoted & empowered me to use factual fees& percentages to advocate for myself. I was able to negotiate a good faith estimate of over $45K down to pay in full price of $6500! It feels amazing to know I do have some power in these situations & can have necessary
treatment & surgery done without fear. I felt like I was part of the team & we were successful!

29 May 2026
Rated 5 out of 5 stars

Excellent Service

We needed CrowdHealth's services at a very stressful time in our lives. They were the support we needed to cover our medical bills. Their team were responsive and compassionate and were able to give us simple instructions to get the process moving. They took over and took great care of us! I'm so grateful for them. This is a community you are going to want to be a part of.

8 May 2026
Rated 5 out of 5 stars

2 years and we are still happy

2 years and we are still happy. Excellent service. Telehealth option is perfect for many of our medical needs and completely reimbursed. Emergency room bill is in negotiation. I wish I would have used telehealth option first and was worried that our ER bill would have a negative impact on our CH generosity score, but our personal health advocate at CH reassured me not to worry.
We were with CHM for many years and only got reimbursed for one incident. There were always reasons why CHM wouldn't reimburse, so at some point, we did an AI search and found CH. We're delighted with the service and the cost of membership.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience with CrowdHealth!!

Very easy process using the app. The support team is very responsive and helpful. They were able to negotiate significant savings on the medical bills and they process reimbursements, once negotiated, promptly. Great experience!

29 May 2026

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