Sunny Side Travel Reviews 153

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and friendly, contributing to enjoyable holidays. The service is frequently highlighted as well-organized and efficient, with many people appreciating the smooth booking process, often facilitated via WhatsApp. Consumers particularly value the punctuality of transfers and the overall fun and memorable experiences provided during their excursions. However, some customers also noted issues with pricing, mentioning instances of discrepancies or unexpected changes to the agreed-upon price upon arrival. A few other people also felt that certain additional costs, like for photos or specific items, were overpriced.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

Consumers find service to be positive, with many praising the punctuality of pickups and drop-offs, and the... See more

Holidays

Customers consistently note positive experiences with holidays. Many reviewers describe their trips as... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the affordability, noting that prices... See more

Booking process

Clients share positive opinions on the booking process, finding it easy and convenient, often praising the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used them more than 3 times different excursions but I have never been disappointed. Much respect to a dear guy I have never met but always so helpful ...Michael 🌟🙏🏼. May Allah continue to... See more

Company replied

Rated 5 out of 5 stars

Sealanya, absolutely fantastic would definitely recommend. The animals are well looked after and are cared for and loved. Kids were thrilled to see the seals and dolphins, easy to book via WhatsApp c... See more

Rated 5 out of 5 stars

It was really easy to book our Green Canyon trip through WhatsApp allowing us to use the hotel WiFi, payment being collected on pickup by the coach. The trip was well organised and very enjoyable, a... See more

Rated 5 out of 5 stars

Booked the day before for the pirate ship. Everything was sorted over WhatsApp and tickets arrived quickly. Boat trip was decent. Captain and everyone on boat made it fun and enjoyable. Lunch was dece... See more


Company details

  1. Travel agent
  2. Boat Hire Service
  3. Boat tour agency
  4. Cruise Travel Agency
  5. Cultural tours provider
  6. Tour Agent

Written by the company

JoinExcursions.com is an online excursion booking platform operated by Sunny Side Travel, a fully licensed travel agency in Turkey and an official member of TÜRSAB (Association of Turkish Travel Agencies) with licence number 16322. Our operations are managed by BAUM Travel & Tourism Ltd. We connect travelers with a wide range of trusted excursion providers across Turkey, offering carefully selected daily tours, activities, and multi-day experiences in the country’s most popular destinations. Our mission is to make discovering Turkey easy, reliable, and affordable. By working with professional local partners, we ensure our guests receive high-quality experiences, competitive prices, and excellent service. From cultural tours and nature adventures to unique local experiences, JoinExcursions.com helps travelers explore the rich history, stunning landscapes, and vibrant culture of Turkey with confidence.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

153 reviews

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Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Pirate ship boat trip

Booked the day before for the pirate ship. Everything was sorted over WhatsApp and tickets arrived quickly. Boat trip was decent. Captain and everyone on boat made it fun and enjoyable. Lunch was decent with 2 long swim stops aswell. Really organised would definitely book with them again.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing, Easy and Quick

We booked Scuba Diving a day before and everything went smoothly from the booking to the pickup and to the experience itself aswell as the transfer back to our Hotel. It was truly an amazing experience and I can only Recommend booking your experiences with joinexcursions.com

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Joined the jeep safari today. Had the most amazing day, incredible and so well organised. The staff could not have been more friendly. Fun filled day was had by all. You will not regret booking this... unless your boring and don't want to laugh all day!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

It was very well organised

It was very well organised and it really felt safe and secure all the way. The kids loved it and the boat trip was full of good surprises- so thumps up from here 👍
And a nice touch that the registration was so easy and we only paid when then bus picked up us 👍

17 July 2025
Unprompted review
Rated 2 out of 5 stars

We went to dolphin show and after…

We went to dolphin show and after dolphin we waited 1h30 for the transfer back to the hotel!! With 2 little kids waiting in the sun (36degrees) we want to take taxi but it was too expensive back to the hotel it was 1hour driving. Never again!!

3 July 2025
Unprompted review
Sunny Side Travel logo

Reply from Sunny Side Travel

Dear Guest,

Thank you for your feedback, and we sincerely apologize for the long waiting time after the dolphin show.

We understand how difficult it must have been to wait for 1.5 hours in the heat, especially with small children. Unfortunately, the delay was caused by other guests who had purchased photos and videos after swimming with the dolphins — preparing those materials takes additional time.

Please note that the return transfer is organized directly by the dolphin park, not by our agency. Regardless of which agency the trip was booked through, all guests share the same return transfer and would have experienced the same delay.

Nonetheless, we truly regret the inconvenience caused and will forward your feedback to the management of the dolphinarium to help improve the service for future guests.

Thank you again for sharing your experience with us.

Kind regards,
Joinexcursions.com

Rated 5 out of 5 stars

Join excursions was fantastic

Join excursions was fantastic. Easy too book online. I booked a jeep safari that was brilliant from start too finish and a pirate boat trip that was equally brilliant. Price is set. No hidden costs whatsoever. Message through on what's app straight after with confirmation and ticket. Pay cash on the day. They pick you up from hotel and bring you back. Really friendly drivers. No pressure too tip either but they definitely deserve it. Not only that. I had a photo album done on the boat trip that i left on the transfer back. I was absolutely gutted due it being a lovely album. I thought id try and message the what's app number I recieved my ticket from. And too my joy. They were so helpful. Always got a reply with updates. After a couple of days. A driver dropped it off with my hotel reception. Can't thank join excusions enough. I was so happy and grateful. A big thumbs up from me. 😁

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing place we will never forget this…

Amazing place we will never forget this special moments !! To collect a best ever memories you should try it !! Best rafting in the world ! The guides talk many languages and they are very friendly ! Best views best meditation best relaxing

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Trip

From start to finish no complaints at all. Amazing contact and information on his my day will go on my chosen trip.
From Bus Driver to tour guide and everyone behind the scenes on wattsapp I highly recommend booking a hassle free trip with Joinexcursions.
Thank you all for a memorable day 😁

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Didn't turn up

Booked a trip to Antalya aquarium. Waited outside the hotel for an hour and no one turned up to collect us. Messaged them on WhatsApp to find out it's been cancelled. Not happy as we had got up so early.

1 July 2025
Unprompted review
Sunny Side Travel logo

Reply from Sunny Side Travel

Dear Guest,

First of all, we sincerely apologize for the inconvenience you experienced. We completely understand how frustrating it must have been to wake up early and wait outside your hotel, only to find out the trip was canceled.

If you had been able to contact us within 10–15 minutes of the pickup time rather than after an hour, we may have been able to step in and help more effectively.

Please note that the transfer for the aquarium trip is organized directly by Antalya Aquarium, not by our agency. Unfortunately, they did not inform us in advance about the cancellation. We only received that information after contacting them following your message.

We truly regret this situation and appreciate your feedback. Once again, we sincerely apologize for the inconvenience caused and will be following up with the aquarium management to help prevent similar issues in the future.

Kind regards,
Joinexcursions.com

Rated 5 out of 5 stars

Green Canyon sail. Lunch and Swim.

It was really easy to book our Green Canyon trip through WhatsApp allowing us to use the hotel WiFi, payment being collected on pickup by the coach. The trip was well organised and very enjoyable, air conditioned coach, smooth driver and informative guide. The sail down the canyon was beautiful with swim stops that were most refreshing. Lunch was very nice and we recommend the company and the trip as a good choice.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Unforgettable experience in Antalya thanks to JoinExcursions!

booked several tours with JoinExcursions during my stay in Antalya, and everything was absolutely perfect from start to finish. The organization was professional, the guides were knowledgeable, friendly, and spoke excellent English. Some even spoke a bit of French, which was a nice bonus!

My favorite was the boat trip along the stunning Turkish Riviera – crystal-clear water, breathtaking views, and a delicious meal served on board. It truly felt like a dream.

Customer service was outstanding – super responsive via WhatsApp and always ready to help or adjust plans to fit our preferences. The prices were fair and totally worth it for the quality of service provided.

Highly recommended if you’re visiting Antalya and want to make the most of your trip!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with fabulous natural beauty spots of Turkey

Great experience, Jeep arrived on time outside hotel, we joined other jeeps and in convoy of 5 jeeps headed to waterfall. Then onto mountains and the ruins and fabulous green lake. Had a boat trip around the lake and you could have a swim if you wanted to. Then lunch within the price of the ticket. Whole day was great fun. Prepared to get damp/wet with water fights between jeeps. All in good humour. Drivers make the whole day great fun. And great way to see some of Turkey’s natural beauty spots.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

The Green Canyon was stunning


We had a fabulous time visiting The Green Canyon. I looked online for local trips and it was easy to book. Pay on the day for a fantastic price. We were picked up from our hotel and dropped off. It was organised and enjoyable. The food was nice and we had lots of time to enjoy the stunning views and swim. I would highly recommend. Yvette and Dave, UK

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Joinexcursions are a brilliant company…

Joinexcursions are a brilliant company to book with. We had the pirate ship from manavgat river delta, down to turtle bay and on to see the Athena and Apollo temples. Followed by a foam party onboard. Also had lunch which was delicious. All in the price, including soft drinks. Had an amazing day. Staff are extremely friendly and look after the guests. Boat is very clean and spacious. 3 decks to choose from. Life jackets on board for anyone wanting to use them. The additional costs (if wanted) are snacks, alcohol and photos. The photos are amazing to be honest but can be dear if you want them all. I highly recommend the day trip with these guys. 10/10

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Michael

Great service from Michael. He was professional, responsive and clear in instruction. The transfers were punctual. Great service. I will definitely use them again. Thank you

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Pamukkale Treasures

Been to Turkey few times but didn't have time to do tours due to dental appointments. This time I had no appointments so thought I'm gonna do as much as I can .
Decided to do the Pamukkale tour, we had to get up at 04.30 this is due to the distance/heat of the day, we did have multiple stops/bathroom breaks which was good.
Our tour guide Osman was brilliant with his historical knowledge about the vast area.
An amazing experience with lots of sites in the area including, Hieropolis,Amphitheatre, lots of temples,Tomb and Christian church of St Phillip, Museums which used to be the old Roman baths
The Travertine pools which have got a lot of natural minerals that come from underground and are great for ailments so try a dip in them. Unfortunately Cleopatras pool was closed and is under construction.
Had a good amount of free time to explore on our own which was nice.
After our tour, lunch was included we drove to Villa Castelio, only 5 minutes away, really nice open buffet with many different choices.
Return journey again we had few stops to stretch the legs .
Was a great visit and would highly recommend this trip to all . Will be doing this again and hoping to get into Cleopatras pool next time .

19 May 2025
Unprompted review

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