Midi Health Reviews 

1,741
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 907 reviews, reviewers had a great experience with this company. Customers consistently praise the medical staff for being exceptionally professional, deeply empathetic, and truly taking the extra time to thoroughly listen to personal health concerns. People absolutely love the incredible flexibility and overall convenience of the virtual platform, making appointments fast and remarkably easy to schedule directly from home. Though some reviewers were not happy with customer service, noting long hold times, unresponsive support teams, and ongoing difficulties resolving scheduling questions. Additionally, a few consumers mentioned unexpected billing surprises and occasional challenges regarding rigid treatment choices or inflexible medical provider policies during their visits.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their practitioners for being thorough,... See more

Service

Reviewers highlight ambiguous aspects of service, with many customers praising professional, knowledgeable... See more

Customer service

Consumers find customer service to be mixed, as many reviewers praised attentive providers who listened... See more

Product

Customers had mixed experiences with the product, expressing satisfaction with the results. However, others... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My doctor was professional, thorough, friendly, and prompt. She took the time to listen to my complaints, concerns, opinions, and insights before deciding what my care plan should be. She laid out wha... See more

Rated 5 out of 5 stars

My Midi clinician actually listened to my problems and offered solutions that my regular Gyne and PCP refused to even talk about. There is no personal or family health history that would have excluded... See more

Rated 5 out of 5 stars

4 blood tests and symptoms proved I was in menopause. Local dr office wouldn't order meds. Required a specialists who booked 4mnths out. In fact clinician tried ordering more test to find another... See more

Rated 5 out of 5 stars

The provider has been amazing with listening and changing my treatment plan as needed. She has been friendly, kind, and clearly knowledgeable. She has been careful to make sure my medications are safe... See more


Company details

  1. Women's Health Clinic

Written by the company

The leading virtual care clinic for women in midlife. Created by the best minds in medicine. Delivered by expert clinicians. Covered by insurance.


Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,741)

876 reviews in the last 12 months

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Rated 5 out of 5 stars

By chance I found Midi...

By chance I found Midi by looking at some comments on social media. One person recommended Midi and said it was covered by insurance. Just what I was looking for! I find my clinician Naomi to be extremely kind, understanding, and knowledgeable. I'm sleeping a lot better and other issues I'm dealing with are being addressed. It feels good to be heard and not dismissed. I'm very thankful.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

It was easy to join Midi

It was easy to join Midi, Suzanne makes me comfortable and listens to my concerns, and questios. She answers them honestly. The medication is easy to order and use. Midi really save my life. My test results have all been great since starting treatment for weight loss

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Why did I wait so long to try Midi…

Why did I wait so long to try Midi health! My experience has been absolutely fantastic! Ease and speed for appointments, text reminders for appointments, easy to log on, message my clinician and she gets back to me mostly the same day, I could go on and on. I love working with my specialist, Dr. Erin. She is amazing! I have referred 2 friends to Midi. Thank you for all you do to help women!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

I wish I had booked an appointment 5 years ago

This was the most comprehensive care I have ever received for perimenopausal symptoms. The provider was extremely knowledgeable about treatment options, cost of medications, and possible side effects. The website is easy to use. I get regular updates. Overall, very happy with my care plan.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

My NP listens…

My NP listens and has given great advice. She sets clear expectations and is always prompt to visits. She also helped me sort thru insurance changes. I've had a great experience.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best and most revolutionary…

Simply the best and most revolutionary women’s-focused telehealth care in the U.S., hands down.

From the ease of getting appointments, to the intimacy, privacy and efficiency of receiving care from your own home or office, Midi has completely changed what women’s healthcare can and should look like.

What stands out most is the level of listening, individualized care and willingness to find solutions that actually work for each woman. A special shout-out to my outstanding NP, Kelly Kilroy, who has been absolutely exceptional.

I’ve referred 10 friends to Midi already and will continue to recommend it. Traditional women’s healthcare has historically been centered around pregnancy and having babies, but women need specialized care long after that stage of life. A traditional gynecologist simply may not have the same specialized training and focus on perimenopause and menopause that Midi’s providers do.

Perimenopause and menopause deserve specialty care. This is an amazing stage of life where wellness, HRT, prevention and protecting our long-term health and healthspan matter more than ever.

Midi is truly first-in-class women’s healthcare, and I’m incredibly grateful this model of care exists.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Dr Dakethia is the best

Dr. Dakethia was amazing!! She took the time out to understand me and walked me through what she was thinking step by step and showed me examples. She assured me I wasn’t crazy and came up with our game plan on the spot with a follow up visit and sent my prescriptions to the pharmacy immediately. This was next level care and I’m so blessed to have found her. The booking process was very easy literally 5 or 10mins and that’s with answering the questions. I would definitely recommend Midi and Dakethia.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Wanna change your life?

If MIDI hires people like Megan Larsen, everyone will be well taken care of. Combining 1ST HRT, then adding a GLP-1 has changed my life! My mood is balanced, I’ve lost 30lbs in 5 months AND I like my husband and myself again!

17 August 2026
Unprompted review
Rated 1 out of 5 stars

I just had my first appt it was awful

I just had my first appt and explained that I have severe PMS where I am crying everyday and the response from the provider was your symptoms are mild - you should take some vitamins supplements from this website and come back in 4 weeks and we’ll talk about it. My symptoms are not mild, I do NOT feel ok, and I reached out for help and was told to go to a website and order vitamins. I spend $250 for no help, my symptoms are destroying my life and making me unable to work. My 60 year old OB doctor asks more in depth questions and he couldn’t help me. Your advertising is that the people are caring and helpful and ease you through this transition, that is not at all what I received. I received a “your fine check out vitamins online”, I’ve already done that. 100 times. That was the point of paying a premium price for a premium service that was not provided. I didn’t feel heard, or listened to, and my issues were not addressed. I was offered vaginal creme, which I need, but that’s it.

19 August 2026
Unprompted review
Midi Health logo

Reply from Midi Health

Hi Jennifer, we're sorry to hear this! We see that you are in contact with our support team. We'll continue to look into this via that conversation.

Rated 5 out of 5 stars

Exceeded My Expectations

I had my first appt after 4 months of being surgically induced into menopause and was at the end of my rope and my clinician listened to every concern I had. She assured me everything I was going thru was normal She immediately sent my scripts in explained exactly what they were and how they worked and the time frame til I felt symptom relief. I have ins and can pretty much go anywhere but Im beyond thrilled with the care I received and will only be seeing her-

17 August 2026
Unprompted review
Rated 5 out of 5 stars

A True Life Saver

I can’t say enough wonderful things about my provider. Going through menopause, I felt lost, overwhelmed, and like I didn’t know what to do or where to turn. Since starting care with her, I feel like I finally have someone who understands what I’m going through. My symptoms have improved so much, and I feel more like myself again.

She is always there for me, listens to my concerns, and makes me feel supported and cared for. I never feel rushed or dismissed, and knowing I can reach out to her when I need her means so much to me.
She has truly been a lifesaver, and I’m so grateful to have her in my corner. I highly recommend her to any woman going through menopause who feels lost or is struggling with symptoms. Having the right provider makes such a difference! ❤️

13 August 2026
Unprompted review
Rated 5 out of 5 stars

FINALLY!!!!!!

Medi-Health has helped give some
sense of “normalcy” back to my life. I
can’t believe I suffered 8 straight years before their help came along by way of Melanie Sanders from the WE DO NOT CARE CLUB lol

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Finally, I Felt Heard and Understood. I feel myself again

Before Midi, I felt like no one was really asking how I was doing or connecting my symptoms to this important stage of a woman’s life. I was exhausted, anxious, waking constantly at night, hot flushes every 30 mins, struggling with brain fog and very low energy.

Finding Midi changed that. For the first time, I felt truly listened to and understood. My physician was knowledgeable, caring, and took my symptoms seriously. With the right treatment, I feel like a completely different person, sleeping better, thinking clearly, with more energy and able to handle everyday life again.

I’m incredibly grateful to have found Midi.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

What a relief,such a smooth process!

I appreciated the ease in scheduling, the reminders of appointment. My appointment went so smoothly. What I needed was ordered immediately. Time was taken also to explain care options to me with clarity and compassion so I could trust the journey of health I'm on now. I feel so relieved now that I made the appointment and got the help i needed. I have so much hope for my health and am excited for the good changes I will have.

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous experience

Absolutely horrendous experience. I signed up to chat with someone about my metabolic state and weight loss. We only had 30 minutes and the entire time I was reminded how many minutes are left. Within 10 minutes the petitioner wanted to put me on high dosage of GLP1s without any understanding of my current medical situation.

If you want to feel like you’re part of a large factory, then hire MIDI. Otherwise, stay away. They suck.

11 August 2026
Unprompted review
Midi Health logo

Reply from Midi Health

Hi Haleh. We are very sorry to hear about your experience. We are reviewing this and will reach out directly to you. Thank you.

Rated 5 out of 5 stars

I’ve had such a positive experience…

I’ve had such a positive experience with Midi Health. I love that I never feel rushed during my appointments. My provider is always attentive, incredibly knowledgeable, and takes the time to truly listen to my concerns and answer my questions. She provides valuable information that helps me better understand my health and my options. I genuinely feel heard, supported, and cared for at every visit. I’m so grateful I found Midi Health!

12 August 2026
Unprompted review

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