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Join the Claim Reviews 776

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently found the user experience to be straightforward and the claim process easy to navigate, with clear and concise instructions. Many appreciated the simplicity of the website and the forms, noting the absence of complicated jargon, which made the process accessible and user-friendly. The service provided was frequently highlighted as excellent, with many feeling well-informed throughout. However, some customers also noted that signing documents electronically was occasionally difficult. A few other people also expressed concerns about the clarity of communication, particularly regarding the lack of updates after submitting claims.

What people talk about most

User experience

Customers had positive experiences with the user experience. Many reviewers found the application process... See more

Claim

Customers consistently note positive experiences with claim. Many reviewers found the process of making a... See more

Website

Reviewers mention positive feedback about the website. Customers consistently found the website easy to use,... See more

Instructions

People report positive experiences with instructions. Customers consistently find the guidance clear,... See more

Service

Consumers find service to be positive. Many reviewers praise the valuable and excellent service provided,... See more

Based on these reviews

Rated 5 out of 5 stars

Form is very easy to fill in -hardest part was signing the document! Support for queries is excellent both from the join the claim site -done on what’s app and also contacted KP law for queries who we... See more

Company replied

Rated 5 out of 5 stars

Was very easy and helpful thank you and I hope that the claim is put to good use as I am very disappointed in such a data breach and worries me that I have been a coop member and the security is not... See more

Company replied

Rated 5 out of 5 stars

Really appreciated the help given as had to stop the application part way thru as my wife was out with the Sparks Card but was able to recommence where I had left off. Great service! 👍

Company replied

Rated 5 out of 5 stars

Never really give Coop claim a thought until I read details of what actually happened,soo easy to fill in claim form & see what results

Company replied


Company details

  1. #9 of 23 best companies in Media company
  2. #98 of 155 best companies in Legal Services

Written by the company

Join the Claim is the UK’s leading consumer hub for group legal actions. We are not a law firm. Our role is to raise awareness of corporate wrongdoing – from data breaches to unfair practices – and, where appropriate, connect potential claimants with SRA-regulated UK partner law firms running legitimate no-win, no-fee group claims. We understand that joining a group action can feel confusing or intimidating. Legal language is often complex, and the process can seem unclear. That is where we come in. With a focus on clarity and transparency, we explain potential claims in plain English, outline what they involve, and make it clear when compensation may be available. If a partner law firm is actively running a claim, we offer free online eligibility checks so you can quickly see whether you may qualify. If eligible, we can connect you directly if you decide you want to proceed. If a claim has not yet launched, you can register for updates and stay informed. We may receive a referral fee from the law firms we introduce, but we do not charge you to check your eligibility or register for updates. At its heart, Join the Claim exists to make collective justice more accessible, straightforward and easier to understand.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

776 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simple to use

Simple to use

10 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Cathy,
Thank you for your five-star review. We are glad to hear that you found the process simple. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 5 out of 5 stars

I have had my identity stolen

I have had my identity stolen, but could not understand how they got it.
Perhaps this is the reason I have had problem.
So I will be very glad of your help.

24 October 2025
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Rosemary,
Thank you for your five-star review. We are sorry to hear that you had your identity stolen, and you think it might have been because of this data breach. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 5 out of 5 stars

Never really give Coop claim a thought…

Never really give Coop claim a thought until I read details of what actually happened,soo easy to fill in claim form & see what results

9 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Dave,
Thank you for your five-star review. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 4 out of 5 stars

Quite good

Quite good. Bit of a struggle to get Post code recognised.

9 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Valerie,
Thank you for your feedback. If you ever have any questions or need help through the process, please don't hesitate to reach out to us directly at info@jointheclaim.com

Kind regards,
The Join the Claim Team

Rated 5 out of 5 stars

Co-op claims

So far so good it was easy to make a claim but we will see how it goes

1 February 2026
Join the Claim logo

Reply from Join the Claim

Hi Jane,
Thank you for your five-star review. We are glad to hear that you found the process easy so far. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 5 out of 5 stars

So far its great

9 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Nikolas,
Thank you for your five-star review. We are glad to hear that you found the process great so far. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 5 out of 5 stars

Very easy

Very easy. Thank you

3 February 2026
Join the Claim logo

Reply from Join the Claim

Hi Victoria,
Thank you for your five-star review. We are glad to hear that you found the process very easy. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 5 out of 5 stars

Easy application

Easy application

8 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Tracey,
Thank you for your five-star review. We are glad to hear that you found the process easy. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 5 out of 5 stars

Information will not be shared

Very easy and simple form to complete, took just a few minutes.

7 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Mandy,
Thank you for your five-star review. We are glad to hear that you found the forms easy to fill in. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 5 out of 5 stars

The online application forms is easy to…

The online application forms is easy to understand and complete. Hoping for a profitable result!

7 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi JW,
Thank you for your five-star review. We are glad to hear that you found the process easy. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 4 out of 5 stars

Quick

Quick, simple, easy to complete questionnaire.

3 February 2026
Join the Claim logo

Reply from Join the Claim

Hi John,
Thank you for your review. We are glad to hear that you found the process quick, simple and easy to complete. If you ever have any questions or need help through the process, please don't hesitate to reach out.

Kind regards,
The Join the Claim Team

Rated 4 out of 5 stars

I've moved from waterton Lane to 5a…

I've moved from waterton Lane to 5a Huddersfield rd newhey Rochdale OL16 3RU

5 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Richard, thank you for your review. We've tried to contact you regarding this review. Please don't hesitate to reach out directly to us at info@jointheclaim.com

Kind regards,
The Join the Claim Team

Rated 5 out of 5 stars

Very easy simple process looking…

Very easy simple process looking forward to their assistance and findings.

3 February 2026
Join the Claim logo

Reply from Join the Claim

Hi Eddie,
Thank you for your review. We are glad to hear that you found the process very simple and easy. If you ever have any questions, please don't hesitate to reach out.

Best regards,
The Join the Claim Team

Rated 5 out of 5 stars

Easy peasy!

5 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Mr.Graham,
Thank you for your review. We are glad to hear that you found the form easy. If you ever have any questions, please don't hesitate to reach out.

Best regards,
The Join the Claim Team

Rated 5 out of 5 stars

Form was made easy.

3 February 2026
Join the Claim logo

Reply from Join the Claim

Hi Mr.Barker,
Thank you for your review. We are glad to hear that you found the form easy to follow. If you ever have any questions, please don't hesitate to reach out.

Best regards,
The Join the Claim Team

Rated 5 out of 5 stars

Easy to follow so far

4 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Mr. Kordiak,
Thank you for your review. We are glad to hear that you found the process easy to follow. If you ever have any questions, please don't hesitate to reach out.

Best regards,
The Join the Claim Team

Rated 4 out of 5 stars

easy to understand abd follow

3 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Marr,
Thank you for your review. We are glad to hear that you found the form easy to understand and follow. If you ever have any questions, please don't hesitate to reach out.

Best regards,
The Join the Claim Team

Rated 5 out of 5 stars

Easy to fill in.

Easy to fill in.
Pertinent questions.

3 February 2026
Unprompted review
Join the Claim logo

Reply from Join the Claim

Hi Fred,
Thank you for your review. We are glad to hear that you found the form easy to fill in. If you ever have any questions, please don't hesitate to reach out.

Best regards,
The Join the Claim Team

Rated 5 out of 5 stars
Join the Claim logo

Reply from Join the Claim

Hi Mr.Derriman,
Thank you for your review. We are glad to hear that you found the form easy to fill in. If you ever have any questions, please don't hesitate to reach out.

Best regards,
The Join the Claim Team

Rated 4 out of 5 stars

Thank You

Thank You. I will wait for Your reply regarding this.

3 February 2026
Join the Claim logo

Reply from Join the Claim

Hi Paul,
Thank you for your review. If you ever have any questions in the meantime, please don't hesitate to reach out.

Best regards,
The Join the Claim Team

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