While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If you purchase a Groupon for this business, be prepared for a customer service nightmare. I am currently getting the runaround from both parties regarding a refund. Neither side is willing to take r... See more

Rated 5 out of 5 stars

I have tried everything over the years and would lose then gain and the roller coaster was exhausting! When this medication became available, it was so exciting. But then finding a company that wouldn... See more

Rated 5 out of 5 stars

So happy with my weight loss journey. Love that my medication is shipped to my door, unfortunately the in-state pharmacy takes 5-7 business days once they verify they received my order. Frustrating w... See more

Company replied

Rated 5 out of 5 stars

My weight journey has been made easy by the ease of weighing in and providing a medical update online, receiving help if needed from the doctor all without ever leaving my home! I have lost over 35 p... See more

Company details

  1. Weight-Loss Service

Written by the company

Weight loss. Delivered. Tired of fad diets that don't work? So are we! If deemed a candidate, our program includes a monthly telehealth consultation, prescription and the newest ( + highly effective) weight loss medications delivered to your door.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

663 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Questionable billing practice

After 3-4 months higher dosage is now working. Not thrilled with being charged weeks before being sent Dr. Questionnaire and medication. Now medication is unavailable and I was charged almost a month ago. As with anything you order, you should be charged when order ships. Not a great time to ask for a review when you can’t fulfill orders.

7 April 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Hi MAV, thank you for taking the time to share your feedback, we’re really sorry to hear about your recent experience.

Because our program is physician-supervised, a completed monthly refill questionnaire is required before we can ship your medication. This step is in place to ensure your doctor can review your progress, make any necessary adjustments to your dosage, and approve the refill safely. While the program is a subscription and renews monthly, the timing of your shipment depends on when that medical questionnaire is completed and approved.

We understand how frustrating it can feel to be charged and then experience delays, especially if there are supply issues or if the questionnaire hasn’t yet been submitted. Please know that your concerns are valid, and we’re here to help however we can. If you haven’t already, we encourage you to reach out to our support team so we can look into this and make it right.

Thank you again for your feedback, it helps us continue improving the care we provide.

Rated 4 out of 5 stars

The program has worked really well for…

The program has worked really well for me. I have lost over 60 lbs in about 12 months. My sleep apnea has gone from severe to moderate. The appetite suppression really helped me to control my eating and sugar cravings. I rated it 4 because early on customer service was difficult to reach. They have improved significantly.

7 April 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Amazing job! 60 lbs is incredible! We're so happy to hear about your progress and improvements in sleep apnea. Thanks for sticking with us, and we’re glad our support has gotten better for you!

Rated 5 out of 5 stars

I couldn't be happier

I couldn't be happier! I've tried everything including weight loss surgery, this has been painless and almost easy. 60 pounds lost so far!
As far as WeightCare, their support is extremely responsive whenever I have a question.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

This program worked great for me

This program worked great for me. Easy and timely evaluation. I was approved within 48 hours and my medication was shipped FedEx the very next day. I experienced some nausea and I was advised this could occur by the physician during my visit. I was on this medication for approximately 4 months and I lost 35 lbs and I continue to maintain my goal weight. I feel as though this medication (reset my metabolism) and brought back my premenopause energy levels. The sugar cravings are gone. I did occasionally take an anti nausea medication and that was called into my local pharmacy for me. I recommend this program to my neighbor as well and she had excellent results. Great program and I highly recommend it!

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Helpful weight loss company

Easy and quick way to get help with weight loss. Keep your self accountable and put your health at the top of your priority list. Great communication and helpful advice from all staff.

8 October 2024
Unprompted review
Rated 4 out of 5 stars

Mostly all good

Mostly all good. They use a reputable pharmacy, so the medicine is good quality. Customer service is ok, if not a little slow. Occasionally connecting with the doctor for the refill is slower than I'd like.

Overall this medication is a life changer. Been using weightcare for this for over a year.

7 April 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Thanks for sharing! We're so glad the medication has made a big difference for you. We truly appreciate your continued trust and support over the past year.

Rated 4 out of 5 stars

The best decision

The only problem with this product is that it's costly to maintain for a long period of time, but it works! I've struggled for years with my weight, trying different diets, and it has been exciting finding something that actually works. I've lost 45 pounds in 9 months! I look and feel great. You can't put a price tag on your health. My newfound confidence is a much welcomed bonus.

6 April 2025
Unprompted review
WeightCare logo

Reply from WeightCare

This makes us so happy to hear, 45 pounds in 9 months is amazing! We're thrilled it's made such a difference for you, inside and out.

Rated 4 out of 5 stars

Gerat Company

WeightCare is priced competitively and customer service is great. There have been a few glitches with my orders over the last 7 months but they were always handled promptly and resolved quickly. I have been able to speak with a "live" customer service rep which is a plus in these days of voicemail and AI!

7 April 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Thanks so much, Tammy! We’re glad you’ve had a positive experience and that our team’s been able to help when issues came up. We appreciate you being with us!

Rated 3 out of 5 stars

Product works, but not much contact with provider

I thought there would be more contact from a physician, but it is mostly copy/pasted info, not personalized. There aren't any regular check-ins from a provider.

The product works and I'm pleased with my progress.

7 September 2024
Unprompted review
WeightCare logo

Reply from WeightCare

Thank you for sharing your experience, we’re really glad to hear the product is working well for you and that you’re seeing progress! We also truly appreciate your feedback about the provider experience. Personalization and regular support are important, and your input helps us identify where we can do better. We're always working to improve and hope to continue supporting you on your journey.

Rated 5 out of 5 stars

Great experience

Great experience, the doctors that they partner are very knowledgeable. I have lost a total of 54 lbs since August and am still working with their team to lose a little more weight. I have been very impressed with the ease of service and the cost savings. Have given multiple friends the information for WeightCare if they are looking to start their weightloss journey.

7 April 2025
Unprompted review
Rated 4 out of 5 stars

Very Easy to use

Very easy to get started and to use throughout my time using their products. I was able to lose 20 lbs in 4 months. My husband lost even more in that time. They stayed on top of my orders, and I never had to wait for a refill. Highly recommend.

7 October 2024
Unprompted review
WeightCare logo

Reply from WeightCare

That’s amazing, congrats to both you and your husband! We’re so happy everything has been smooth and that you’ve seen such great results.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Product does work. No side effects for me except neasua and they give anti neasua meds for that.. DEFINITELY, eating protein first thing helps..I do Greek yogurt for breakfast. Very happy with them!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

My experience with WeightCare has been positive…

My experience with WeightCare has been nothing but positive. I’ve been losing weight every week. In a healthy way. The price they offer is one of the best that I found. They provide you with the doctor and the doctor responds to any questions you have within a 24 hour Time window. They also provide you with someone you can ask billing or any other questions that you have. My person is Luke and he has been nothing but awesome and respond in a timely manner. I did have one small billing issue but they fixed it right away. I 100% recommend weight care.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

I appreciate how WeightCare has…

I appreciate how WeightCare has simplified the process and works in conjunction with the compounding pharmacy. I have experienced prompt customer service and quick solutions. I only wish the medicine could be more cost-effective.

5 April 2025
Rated 5 out of 5 stars

Thankful for this company

The process weight care used is very easy, my insurance stopped covering my medication so I had to find an alternative. Because of this company I’ve been able to continue my weightloss journey.

7 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look