I meet jo on the barbican a few weeks ago and it was lovely to see her I have about 50 pieces of jewelery I just love it and the way it shine jn the sun I will keep on buying thank you jj
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beautiful products as always made with love. The items I bought were Christmas gifts so the free item very kindly included was received with gratitude and I will keep for myself! Thank you so much! 🫶... See more
Company replied
I love the jewellery, it’s really well made and looks really pretty. I’ve found that communication has always been amazing and nothing is too much trouble.
Company replied
A good website and easy to order. Orders arrive very well packaged and presented and they come in good time. And of course the jewellery is beautiful. I have ordered many times. I recommend Jo James j... See more
Company replied
Company details
- #52 of 291 best companies in Jewellery shop
Information provided by various external sources
We are a family run business, which was created in the summer of 2014. It started with just myself (Jo) and a handful of beads. I had no plan, no goal and absolutely no idea of where this journey would go. Here I am, 5 years in and now I can dare to call myself an established business and growing rapidly. We have a network of beaders, including many family members and those who I consider being friends. An army of consultants championing the Jo James brand and some of these ladies are entering their 3rd or 4th year and this is a testament to the brand that they too love with a passion. We primarily use glowing beads that catch and reflect the light creating a mesmerising, almost hypnotic glow. We love to sparkle at Jo James and have a range to glitter and glow. We also have a popular range of semi-precious gemstones, which all carry their own spiritual meaning and this is a range that will be increasing vastly in the coming weeks and months. We probably have the largest choice of bracelets, necklaces, anklets, and earrings. you'll certainly be spoilt for choice.
Contact info
24 powderham road plymouth , pl3 5sg, plymouth , United Kingdom
- 07980554472
- info@jojamesjewellery.com
- jojamesjewellery.com
4.9
Excellent
908 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
2 of the 3 brackets are very large so…
2 of the 3 brackets are very large so can’t wear as too large for wrists. 1 green bracket is lovely and fits perfect
After this review the company contacted me and rectified my disappointment. Thank you for your prompt response.
7 August 2023
Reply from JoJamesJewellery
Hi Sharon, I'm replying immediately (just seen a notification) as just seen you've reviewed my business as a two star as your bracelets are too big, but you say the third one fits perfectly. I'm a little bit confused as they're made to the same measurements and should be the same. It's advisable to reach out personally as I say I'm a little confused.
Child’s anklet
My granddaughter was very happy with her anklet bracelet. The item was delivered on time. 10/10.
30 July 2023
Reply from JoJamesJewellery
Thank you kindly
Sea Shanty Bracelets
I already received the tropical sea shanty bracelet as a gift and ordered myself the sandy sea shanty for the other arm. They are both beautiful. Received very fast, communication great too.
23 July 2023
Reply from JoJamesJewellery
Thank you so much for taking the time to review.
Great value for money and lots of…
Great value for money and lots of lovely colours available. Several of my friends have also bought jewellery from this site after seeing mine.
2 July 2023
Reply from JoJamesJewellery
Thank you for taking the time to review and for spreading the love!
Viewed this item on line for a gift
Viewed this item on line for a gift
The process was easy and simple to use which delighted me as web sights can be difficult
The item came second class post
Wrapped well
Exactly as described on the website
Well done JoJames
Excellent product ❤️
2 July 2023
Reply from JoJamesJewellery
Thank you for your lovely review x
I just love the designs
I just love the designs, my friends always comment on my ankle bracelets. The customer service us grear and delivery is always super fast.
25 June 2023
Reply from JoJamesJewellery
Great review, thank you so much 😊
Arrived quickly
Arrived quickly, lovely individual gift bags, sweet childrens jewellery at a very reasonable price. My Niece was happy. I do recommend, based on my experience.
27 June 2023
Reply from JoJamesJewellery
Thank you so very much for a great review 😊
Beautiful jewellery at a very…
Beautiful jewellery at a very reasonable price. Excellent communication and fast delivery.
25 June 2023
Reply from JoJamesJewellery
Thank you so much 😊
Stunning vibrant lanyard
Fantastic experience as Jo followed my exact request to use only blue beads in my work lanyard. Excrement value for money. Looks stunning and it will make me happy wearing it! Thank you Jo 😊
25 June 2023
Reply from JoJamesJewellery
I’m so happy that your lanyard makes you happy, my job is done!
Oceanic bracelet
Ordered the oceanic bracelet to match the anklet and it is gorgeous, had a few compliments on it saying how pretty it was
25 June 2023
Reply from JoJamesJewellery
Thank you so much for taking the time x
Beautiful colours and quick friendly…
Beautiful colours and quick friendly service Have bought many items for myself and as gifts. Excellent value for money. Would definitely recommend to others and will place many more orders myself.
23 June 2023
Reply from JoJamesJewellery
Thank you Jane. You and all my customers, mean the world!
Really well made and beautiful colour…
Really well made and beautiful colour necklace, exactly what I wanted and great marching bracelet
4 June 2023
Reply from JoJamesJewellery
Thank you so very much 😊
Beautiful anklets but one snapped…
Beautiful anklets but one snapped within a day of wearing it.
4 June 2023
Reply from JoJamesJewellery
Hi Charlotte, so sorry this happened. I wish you'd have contacted me directly before leaving 3 stars against my business. Not to worry. Best wishes Jo
Stacking neutral braclets
Just purchased some neutral braclets to add to my ever increasing collection. I LOVE how I can mix them up to add a touch of glamour and pair with any outfit - I like to stack a few together to add a pop of interest. Products and service is the best, you will not be dissappinted
17 June 2023
Unprompted review
Reply from JoJamesJewellery
Lovely lovely review. Thank you
Reply from JoJamesJewellery
Thank you so much Joanne 😊
Anklet & bracelets
Items exactly as described, lovely packaging and dispatched quickly. Thank you!
2 June 2023
Reply from JoJamesJewellery
My pleasure. Thank you too
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.