Jollyes Colchester- Lou is absolutely amazing and her customer service is fantastic. So helpful and really helped us out with our dog. Nothing was too much trouble for her! Such a lovely woman.
Location
Switch locationJollyes, Unit 3A, Turners Rise Retail Park, Petrolia Close, Colchester, CO4 5TU Essex, GB
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See what reviewers are saying
I’ve only recently found this company and I find it packed full of cat food accessories. They’ve even got a little Vet Service going. You can get cheap jabs there for your cats and dogs much half the... See more
The sales person was helpful, knew what I was talking about and immediately pointed me in the right direction. When I arrived at the cash desk. The sales person found my details quickly, made a sensi... See more
My mother & I went specifically to drop off some items for a local dog rescue. Thank you Jollyes for providing a collection point. I decided to buy some dental chews for my dog. Very helpful young m... See more
Company details
- #127 of 261 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 165 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, Unit 3A, Turners Rise Retail Park, Petrolia Close, Colchester, CO4 5TU, Essex, United Kingdom
- 01206 710 296
4.8
Excellent
1k reviews
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Young man who was booking us in to the…
Young man who was booking us in to the vets was obviously not interested and I found him rude so I left the shop. The usual lady is so good at her job. Please bring her back.
26 May 2025
Reply from Jollyes The Pet People - Colchester
We appreciate you taking the time to share your experience. We're sorry to hear that the service you received did not meet our standards. We'll address this internally to ensure a better experience in the future.
Good fast friendly service.
24 May 2025
5 stars good and helpfully staff .and…
5 stars good and helpfully staff .and good customer service
19 May 2025
Staff really helpful and polite.
17 May 2025
Excellent
Each time I visit. Parking is excellent.
Store is well laid out, clean & accomodates for a broad spectrum of animals.
Staff are always welcoming, helpful, polite & pleasant.
Always a pleasure to visit
14 May 2025
You can always find what you need for…
You can always find what you need for your pet in Jollyes.
11 May 2025
Helpful and friendly staff
7 May 2025
The sales person was helpful
The sales person was helpful, knew what I was talking about and immediately pointed me in the right direction. When I arrived at the cash desk. The sales person found my details quickly, made a sensible suggestion on my purchase and asked if my dog could have a treat. Very happy with the service
7 May 2025
BUDDY YEARLY BOOSTER
ARE BUDDY CAME IN FOR HIS YEARLY BOOSTER WAS VERY HAPPY WITH THE SERVICE AND THE PRICE WAS BRILL
7 May 2025
Jack
Great advice very knowledgeable
CUSTOMER SERVICE Great Greeted with good morning and a smile.
6 May 2025
Data protection NOT
I have already rang the store, I haven't purchased anything in 2 years - you sent me someone elses receipt yesterday. I have asked for you to delete me yet still recieving emails to rate you???
2 May 2025
Friendly and no pressure
Staff greeted me when l walked in. No pressure as l looked at the item l wanted to buy. Staff at the til was friendly and cooperative. I would go back again
29 April 2025
The staff are always very helpful but…
The staff are always very helpful but unfortunately they had no stock of the dog food we always buy. It was suggested that I look on the website but that was out of stock too! I rang and spoke to the manager of the store who will contact me when it comes in. It is a Jollyes home brand fish wet food for dogs so should still be available sometime. 🤞🏼
18 April 2025
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