I can’t compliment enough the staff at the Congleton Iv only just started buying from there more recently as the staff are just so helpful & friendly nothing is too much. My last visit a special than... See more
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See what reviewers are saying
A wonderful shop! We have cats and enjoy the variety of items some of which are not available elsewhere. Prices are generally good. This shop offers items for all types of pet including smaller... See more
Always greeted by friendly staff who have good product knowledge and are happy to help and chat. Especially Donna, who always recognises customers and pets names. She is extremely bubbly and frie... See more
There was a new girl on she was still getting hang of things,so she went get anther member of staff which was great got what I needed. Then at till the new girl was struggling abit so the other women... See more
Company details
- #135 of 266 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 155 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Congleton Retail Park, Barn Road, CW12 1LJ, Congleton, United Kingdom
- 01260 290871
4.9
Excellent
1K reviews
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I can’t compliment enough the staff at…
I can’t compliment enough the staff at the Congleton Iv only just started buying from there more recently as the staff are just so helpful & friendly nothing is too much. My last visit a special thank you to Andy & Callum both were really kind & so helpful.
Thank you
12 May 2026
Unprompted review
Reply from Jollyes The Pet People - Congleton
We are so happy to hear about your positive experience with our team! We truly appreciate your kind words and are delighted that our staff provided such helpful and friendly service. Thank you for your wonderful feedback.
Always well stocked and always lovely staff
The team are always very helpful and can’t do enough for you. Never been in and couldn’t find what I needed!
27 February 2026
Always helpful and friendly
Most of the time they have everything you need. Staff are great, always with a smile with helpful attitude 😀
24 February 2026
staff at Congleton alway happy & friendly
Jollyes staff at Congleton always pleasant helpful and make sure each customer is not rushed through but taken care of - amazing in this day and age - they also all seem happy
4 February 2026
Always friendly helpful staff
Always friendly helpful staff. A very good range of products at affordable prices. I personally raw feed & in recent month they have expanded their range considerably. Even my dog gets excited when we drive up to the shop. She loves to go in & meet the staff & of course get a little treat in the process. 👍😁
2 February 2026
The staff in Congleton Jollyes are…
The staff in Congleton Jollyes are always so friemdly and helpful.
23 January 2026
Friendly and helpful staff
26 January 2026
Always a pleasure to shop at this…
Always a pleasure to shop at this store. Wonderful helpful staff.
22 January 2026
Reg Betty..and Oscar
Got 2 bulldogs and a cat and buy them top quality food think you are what you eat applies to our animals as well as us!!prices are great and occasional vouchers you send are useful!
25 January 2026
Friendliness of the sales assistant at…
Friendliness of the sales assistant at the till and helped me find a product. Also help to lift 15kg bag of dog food into the car. The new packaging of the James Wellbeloved dog food makes it more difficult to lift!! as it's more slippery!!
11 January 2026
Good staff !
10 January 2026
I’ve visited Jollyes many times and…
I’ve visited Jollyes many times and never had any problems, great place staff are very friendly definitely recommend to anyone.
22 December 2025
Always a good experience to visit the…
Always a good experience to visit the store. Well stocked and customer service is always friendly and helpful.
19 December 2025
Friendly helpful staff
Friendly helpful staff. Always have what I need. Wonderful shop
22 December 2025
I always go to Jollyes for my pet food
I always go to Jollyes for my pet food. Staff are always friendly and helpful
22 December 2025
I enjoy visiting Jollies always find…
I enjoy visiting Jollies always find what I want and more.
Very nice and helpful staff.
18 December 2025
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