I can’t compliment enough the staff at the Congleton Iv only just started buying from there more recently as the staff are just so helpful & friendly nothing is too much. My last visit a special than... See more
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A wonderful shop! We have cats and enjoy the variety of items some of which are not available elsewhere. Prices are generally good. This shop offers items for all types of pet including smaller... See more
Always greeted by friendly staff who have good product knowledge and are happy to help and chat. Especially Donna, who always recognises customers and pets names. She is extremely bubbly and frie... See more
There was a new girl on she was still getting hang of things,so she went get anther member of staff which was great got what I needed. Then at till the new girl was struggling abit so the other women... See more
Company details
- #135 of 266 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 155 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Congleton Retail Park, Barn Road, CW12 1LJ, Congleton, United Kingdom
- 01260 290871
4.9
Excellent
1K reviews
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Discount£5 on £25 purchase all helps…
Discount£5 on £25 purchase all helps with the costs.
27 September 2025
Polite quick service
21 September 2025
Always nice and helpful
Always nice and helpful, got plenty to choose from for all kind of pets any problems the staff try to help you as much as they can, always make a fuss of are pet, love going there.
21 September 2025
Excellent staff
Staff were extremely helpful and very knowledgeable. Wide range of products. Good advice given.
12 September 2025
I always get my cat food
I always get my cat food, litter etc from Jolleys. Always have a great experience. Staff are always friendly and helpful.
16 September 2025
Found the product very quickly
Found the product very quickly, good quality and good value for money. Staff very friendly and helpful. Many thanks
12 September 2025
Friendly local store,
Friendly, local store. Parking outside, helpful jolly staff, special offers in particular are great value.
24 July 2025
May use AI-assist with repliesRead more
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No more app for no reason.
I used to use the Jolley's App but it was recently made redundant, without any warning or explanation.
Not a great customer service to do that without any reason.
14 July 2025
Reply from Jollyes The Pet People - Congleton
We regret the app's discontinuation caused frustration. We appreciate your feedback and we'll review our communication process to avoid similar situations a everyone that had communication preference to get email should have received this communication Thanks for your time.
Staff are super helpful at the…
Staff are super helpful at the Congleton branch..Good prices and quality too
16 July 2025
Well laid out store
Friendly professional staff service and helpful good products and well laid out store
19 July 2025
The staff are lovely so helpful x they…
The staff are lovely so helpful x they are very knowledgeable about the animals etc x
15 July 2025
It’s not the company who is doing it…
It’s not the company who is doing it right, it’s the managers and their staff at Congleton branch for me, They are amazing. I have been going for years. The managers remember your name and are so so helpful and the staff are very helpful, they know their products. Perfect pet shop for me
15 July 2025
Very frequent visitor for cat and duck…
Very frequent visitor for cat and duck foods. Staff always very polite and extremely help and seem quite knowledgable.
14 July 2025
Very friendly and helpful staff.
12 July 2025
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