I had my cocker spaniel, Reggie, groomed here and I couldn’t be happier with the result. The groomer did an amazing job—easily the best cut Reggie has ever had! They were professional, friendly, and c... See more
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See what reviewers are saying
Firstly it was our third shop looking for our particular purchase so that was great that they had it in stock. Secondly we discovered that the Jollye’s reward card actually does reward you with redu... See more
Good range of products for my dogs cats and chickens . Very friendly staff and helpful . I like the regular loyalty discount - it makes a big difference when buying for a number of animals . The only... See more
My Staffie pup has had his jabs & microchip provided here. The Breeder had already booked him in for us and although there are much nearer vets to home for us, I'm glad he had. Didn't know of this... See more
Company details
- #135 of 263 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 154 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Halifax, 3 Shroggs Road Retail Park, HX3 5HL, Halifax, United Kingdom
- 01422 342041
4.7
Excellent
770 reviews
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No grooming service means a poorer customer service
Very disappointed that there is no longer a grooming service. Can't believe that they are focusing more on raw foods than grooming. Every owner needs their dog grooming. I no longer have any reason to go to Jolleys and pickup dog food at the same time. They are just handing their entire business over to their competition. It's decisions like these that sink a business.
1 May 2026
Unprompted review
Reply from Jollyes The Pet People - Halifax
Hi there, we’re really sorry that theclosure of The Jolly Groomer has affected you and your pet. It’s been a tricky decision for the business to make, but we want our customer experience to be consistent, to focus on the demand for raw food, and to develop our cat offering. We’re taking care of our grooming colleagues who are being advised on alternative roles or supported independently with equipment. We apologise again for the inconvenience and thank you for your support and custom of The Jolly Groomer over the years.
Deeply disappointed just found out the…
Deeply disappointed just found out the Halifax store has new owners and they are closing down the grooming room, poor staff, packing everything up.
It’s back to pets at home for us, as they have also stopped stocking the food we use.
Poor business decisions cost customers.
16 April 2026
Unprompted review
Reply from Jollyes The Pet People - Halifax
Hi there, we’re really sorry that the upcoming closure of The Jolly Groomer has affected you and your pet. It’s been a tricky decision for the business to make, but we want our customer experience to be consistent, to focus on the demand for raw food, and to develop our cat offering. We’re taking care of our grooming colleagues who are being advised on alternative roles or supported independently with equipment. We apologise again for the inconvenience and thank you for your support and custom of The Jolly Groomer over the years.
Good shop for dog stuff amazing…
Good shop for dog stuff amazing grooming service they do as well
8 March 2026
Very helpful
Very helpful, polite & friendly staff. He took my products to the check out, took me to the products I needed & then after checking them out carried them out to my car. Wish I knew his name. He was fantastic & a credit to you.
27 February 2026
Very polite and helpful..
28 February 2026
Helpful staff
23 February 2026
Customer Service
I was able to secure specific brand of food behind counter before I set off on my journey to the store, which meant I didn’t waste my time.
24 February 2026
Always happy to help you when you go…
Always happy to help you when you go into the store always there to answer any questions if you need to ask always friendly
29 January 2026
Staff amazing
Your staff was very helpful and patient with me, guided me in right direction with the food that should be good for my little 🐕.
27 January 2026
My dog loves going to the groomers at Jollies
My dog goes regularly for his coat cutting at the groomers and I have never had any problem with them he loves to go there so I have ho problem and always comes home smelling and looking smart. He is a Lasuapsu Shit-zhu cross.
13 January 2026
Unprompted review
Super fast service with a smile…
Super fast service with a smile fantastic discounts too
17 January 2026
Customer service was excellent
Customer service was excellent, can not find faults with them. Always a good experience shopping with you.
8 January 2026
Friendly and helpful
The staff I spoke to were friendly and professional and took a genuine interest in both me and my dogs
4 January 2026
Wouldn’t take my Lhaso anywhere else Jo…
Wouldn’t take my Lhaso anywhere else Jo does a fantastic job my Luna always looks lovely after her pamper
26 November 2025
Very Helpful Staff
Very helpful, knowledgeable and friendly staff! I will now be using this pet shop regularly due to their great staff and good prices.
5 December 2025
Great prices very polite helpful staff
3 January 2026
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