Jollyes The Pet People - Halifax Reviews 

771
TrustScore 4.5 out of 5

4.7

Halifax, 3 Shroggs Road Retail Park, HX3 5HL Halifax, GB


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Rated 5 out of 5 stars

I had my cocker spaniel, Reggie, groomed here and I couldn’t be happier with the result. The groomer did an amazing job—easily the best cut Reggie has ever had! They were professional, friendly, and c... See more

Rated 5 out of 5 stars

Firstly it was our third shop looking for our particular purchase so that was great that they had it in stock. Secondly we discovered that the Jollye’s reward card actually does reward you with redu... See more

Rated 5 out of 5 stars

Good range of products for my dogs cats and chickens . Very friendly staff and helpful . I like the regular loyalty discount - it makes a big difference when buying for a number of animals . The only... See more

Rated 5 out of 5 stars

My Staffie pup has had his jabs & microchip provided here. The Breeder had already booked him in for us and although there are much nearer vets to home for us, I'm glad he had. Didn't know of this... See more


Company details

  1. #131 of 263 best companies in Pet shop
  2. #2 of 5 best companies in Pet Groomer
  3. #64 of 159 best companies in Pet Care Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Halifax, 3 Shroggs Road Retail Park, HX3 5HL, Halifax, United Kingdom

  • 01422 342041

4.7

Excellent

TrustScore 4.5 out of 5

771 reviews

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4.7

All reviews

(771)

9,295 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Nothing is too much trouble for them. Always carries the large bag of dog food to my car for me which is very helpful.

18 November 2025
Rated 5 out of 5 stars

Brilliant place every thing in one…

Brilliant place every thing in one place.
The only thing that bothers a lot of fur babies parents are prices of stuff especially in cost of living prices.
Some prices are reasonable.
I shop a lot for my fur babies and do worry about keeping them in meals and everything else.

19 September 2025
Rated 5 out of 5 stars

A cut above the rest!

Absolutely love this place, the products are huge!! Lots to choose from with the majority of pets. The staff are brilliant and knowledgeable, the place is clean and tidy always and the price is competitive.

7 September 2025
Rated 1 out of 5 stars

Staff seem to have little knowledge…

Staff seem to have little knowledge about pricing, the price on the shelf and till did not match the price on website. When questioned the staff had no idea and did not attempt to find out for sure of offer a solution for the mistake.

On a separate occasion also to do with staff pricing up a deal in store before it had actually started. When asked about it the response from a staff member was.
“ what the hell are you talking about?”

As a result I have now stopped our relationship with jollies

28 October 2025

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