Staff were all welcoming.All of them had a good sound knowledge of pets.Advised and gave me choices with no pressure just common sense.Plenty of space to walk round tidy store. Excellent range of pro... See more
Location
Switch locationJollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB Leeds, GB
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See what reviewers are saying
Found everything I needed. Gentleman who served me was knowledgeable & helpful, explaining all the price reductions, which are helpfully detailed on my receipt, also helped carry my purchases out to m... See more
I wish I'd discovered Jollyes ages ago. Their range of frozen food for raw feed dog/cat diets is THE best I've ever seen, both in variety and price. So much choice when it comes to accessories and eve... See more
I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is fantastic and the price was brilliant. The staff at this shop are so helpful and friendly ☺️ I would... See more
Company details
- #130 of 262 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #69 of 163 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB, Leeds, United Kingdom
- 0113 2712 745
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Nova …arrives 18th January
We’ve just got a new puppy recently and we called in to have a look and bought almost everything we needed for her fan shop and a lot of the toys we bought were reduced so win win 🥇 will be shopping again soon when she’s older and can have chews
May use AI-assist with repliesRead more
I bought some of the individual natural…
I bought some of the individual natural treats(pigs ears etc) they all seemed to be prices between 50p - £1. The stick ones didn't have a price but just assumed they would be around the same price. These turned out to £2.50 each. Quite an expensive bill when i realised.

Reply from Jollyes The Pet People - Leeds
Lovey helpful staff
Awesome
Friendly staff who go above and beyond and also make a fuss of our fur babies 🐾
Happy with all aspects of service.
Had my puppy first jabbed and chipped. Staff very friendly and efficient. Bought some things and sales staff very helpfull.
Pleasant and helpful staff member
Pleasant and helpful staff member, will be my first option in future
Great friendly staff
Had all the products I was looking for…
Had all the products I was looking for and customer service was great, can’t fault it.
Always find what I am looking for at…
Always find what I am looking for at very good prices.
Excellent service
Excellent service
Lovely store
Cleanand friendly
Pets love the Mac food
Great pet store
Good choice of all pet essentials. Very friendly, polite & helpful staff. Reasonably priced goods too. Highly recommend a visit & you can take your pooch in with you!
Vaccination for Life - Such a good offer
I visited Jolley’s for my Cat, Yoanna’s vaccinations. I had been unaware that they do a vaccination for life for £150 reduced to £120 with a loyalty account. I called at the store originally to check if this was fact. The staff were really helpful and booked my appointment on their computer. I received a useful reminder on my phone a couple of days before. The actual visit was really good. Friendly Staff and really good vet who explained everything. I was so glad I had booked a vaccination for life as it turned out my cat was due full vaccination which is carried out every 3 years and then 2 years of boosters.( I wasn’t aware of the difference and this is what the vet at Jolley’s advised me) My original full vaccination at a vet’s surgery had been £74 3 years ago so dread to think what it would have cost this year.
Not confident vet too old and was…
Not confident vet too old and was finding difficultly putting thr vaccinations in my kittens
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