Great potshot,Great value,I have westies who are know to be fussy but lifestage food is great always clean bowls,very helpful friendly staff.
Company replied
Location
Switch locationUnit 1c, Wessex Gate East Retail Park, BH15 3TF Poole, Dorset, GB
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See what reviewers are saying
I've been shopping with Jolleys for just over 6 months now, purchasing items for my two Lop bunnies. More recently shopping to prepare for the arrival of our puppy. The staff are always very friend... See more
Unfortunately one of the items I came to collect (see below) wasn't in stock but the store assistants assured me they would arrange a refund for the £21.50 it cost. They couldn't do it at the time s... See more
I arrived ten minutes before closing but was able to find what I needed quickly and easily, despite this being my first visit. The assistant offered me membership of the loyalty scheme, and set it up... See more
Company details
- #135 of 266 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 155 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 1c, Wessex Gate East Retail Park, BH15 3TF, Poole, Dorset, United Kingdom
- 01202149240
4.7
Excellent
770 reviews
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Great pet shop
Great potshot,Great value,I have westies who are know to be fussy but lifestage food is great always clean bowls,very helpful friendly staff.
11 April 2026
Reply from Jollyes The Pet People - Poole
We're happy to hear that your westies enjoy our lifestage food and that our staff was helpful! We appreciate you taking the time to share your positive experience.
Reply from Jollyes The Pet People - Poole
We appreciate your kind words and we are so glad you had a great experience with our service and prices.
Great staff.and great help for my needs
27 February 2026
When my partner and I visited our local…
When my partner and I visited our local store, you had boxes of 150 fat balls outside with no price on them. I asked the assistant how much they were, and he replied that they were £7.99. We purchased a box and also bought several different dog food brands. When I received the till receipt by email, I found we had been charged £28 for the fat balls. As a result we have decided not to purchase from you again.
23 February 2026
Reply from Jollyes The Pet People - Poole
We are sorry to hear that you were charged more than you were told the fat balls would cost.
I will contact you by email to assist you further.
Kind regards,
Jollyes Customer Care
Very helpful members of staff
Very helpful members of staff, answering questions efficiently and helpful.
15 October 2025
Great range of treat for pet birds mine…
Great range of treat for pet birds mine like red fox tail millet
3 February 2026
Everything I need for my fur family 😺🐶🐶
16 January 2026
Extremely helpful staff
Extremely helpful staff. Lovely pet clinic. Well stocked store. Very impressed.
26 January 2026
Staff friendly and helpful
Staff friendly and helpful. Let me know when next delivery was as one of the items was out of stock. Helped me use voucher on my app which I couldn’t get to work initially!
25 January 2026
Always a pleasure to shop here for my…
Always a pleasure to shop here for my new puppy.
Can’t always get what I want, but on a whole it’s great value
25 January 2026
It was ok
It was ok , was a bit upset as when I booked was told paperwork could be written on day as it was litter didn't have names for them
So just gave them names to book apps. Couldn't find shih tzu on drop box so had to put something else.
My paperwork looks terrible for new owners ! But at least you have the vaccination i wanted for myitter
For that am very grateful.
Vet and helper were good. Just hate your online booking service, difficult and takes ages.
19 January 2026
Friendly and knowledgeable staff.
18 January 2026
Staff are very friendly and happy to help
Staff are very friendly and happy to help, the poole store is always clean and inviting
17 January 2026
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