I went into the willenhall branch after being really worried about my girls not eating and got served by Millie. She showed care and compassion when talking to me about my options. She is a credit to... See more
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See what reviewers are saying
I regularly shop here and there Lifestyle brand Turkey biscuits have been an absolute lifesaver. My Frenchie had untold problems digesting and keeping down his food when I first had him. I popped into... See more
Company replied
Store manager very welcoming !!! 😊 very professional. I asked him for some advice regarding dog food etc he was more than happy to help fantastic customer service even bought my items to my car ! De... See more
Had to go into shop as web site had not been updated with regards to offers. Reported this 5 days previous. As I purchase on a regular basis was not happy. However, as I was low on cat litter I had t... See more
Company details
- #128 of 260 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #65 of 162 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keyway Retail Park, Willenhall, WV13 2QU, Wolverhampton, United Kingdom
- 01902 609888
4.8
Excellent
1k reviews
Asks customers to review
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Value for money
Well stocked shelves wide range of products and better priced than other main pet shops
29 September 2025
Best place for dog food and the staff…
Best place for dog food and the staff are friendly and helpful
29 September 2025
Staff are always really friendly and…
Staff are always really friendly and helpful. Can't fault our willenhall store
24 September 2025
All staff are very nice and helpful
All staff are very nice and helpful, and I have given them a 5 star for their help each time I visit they are all very good.
26 September 2025
Always has stock in of what I need
Always has stock in of what I need. Friendly staff
20 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Was sold wrong item
Was sold wrong item. Wanted a spay to stop dogs urinating indoors. Was given spray to encourage them to urinate in a particular place. Also disappointed no longer sell loose pond sticks
21 September 2025
Reply from Jollyes The Pet People - Willenhall
We regret you received the wrong item and that we no longer sell loose pond sticks. We appreciate your feedback and will review our processes to prevent similar issues.
Great helpful staff
Great helpful staff. Good prices. Good parking. Large choice of products.
15 September 2025
The product that I needed was in stock…
The product that I needed was in stock and competitively priced, very friendly staff and helpful
18 September 2025
Good value for money an Good selection…
Good value for money an Good selection of goods
17 September 2025
Good quality .yes.
Good quality .. really good prices.. the girls were brilliant. Thank you. M
10 September 2025
Poor service…
False advert or NOT clear on dog vaccination, saying £20. ,so turned up and charged 35. , never asked for clubcard or given chance to use voucher. Not happy with staff who delt with me
29 August 2025
Unprompted review
Always buy food from here for our dogs
Always buy food from here for our dogs. Great value for money.
26 August 2025
Friendly helpful staff Good choice Not…
Friendly helpful staff Good choice Not over priced
23 July 2025
Always a pleasure to shop here.
Always a pleasure to shop here in person and online. Loads of products and at great prices.
26 July 2025
Clean tidy well organised shop with…
Clean tidy well organised shop with helpful pleasant staff
22 July 2025
Store manager very welcoming !!
Store manager very welcoming !!! 😊 very professional. I asked him for some advice regarding dog food etc he was more than happy to help fantastic customer service even bought my items to my car ! Definitely going back again ! 👍😊
24 July 2025
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