I went into the willenhall branch after being really worried about my girls not eating and got served by Millie. She showed care and compassion when talking to me about my options. She is a credit to... See more
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I regularly shop here and there Lifestyle brand Turkey biscuits have been an absolute lifesaver. My Frenchie had untold problems digesting and keeping down his food when I first had him. I popped into... See more
Company replied
Store manager very welcoming !!! 😊 very professional. I asked him for some advice regarding dog food etc he was more than happy to help fantastic customer service even bought my items to my car ! De... See more
Had to go into shop as web site had not been updated with regards to offers. Reported this 5 days previous. As I purchase on a regular basis was not happy. However, as I was low on cat litter I had t... See more
Company details
- #129 of 259 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #65 of 162 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keyway Retail Park, Willenhall, WV13 2QU, Wolverhampton, United Kingdom
- 01902 609888
4.8
Excellent
1k reviews
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Millie at willenhall is a credit to the organisation
I went into the willenhall branch after being really worried about my girls not eating and got served by Millie. She showed care and compassion when talking to me about my options. She is a credit to the business.
20 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly helpful staff
I regularly shop here and there Lifestyle brand Turkey biscuits have been an absolute lifesaver. My Frenchie had untold problems digesting and keeping down his food when I first had him. I popped into the local store at Willenhall and explained the issue and they recommended these biscuits. That was over 3 years ago now but he still loves the taste and is healthier than ever.
20 April 2025
Reply from Jollyes The Pet People - Willenhall
We're happy to hear that our Turkey biscuits have been so beneficial for your Frenchie's digestion over the past three years! It's wonderful to know that he loves the taste and is healthier than ever. Thank you for sharing your positive experience with us.
Polite and friendly staff
Polite and friendly staff. Good selection of pet products.Reasonably priced I get a lot of my puppies treats and she loves them Im happy with the products and the service
7 March 2026
Good prices and pleasant staff
20 February 2026
Staff at jolleys willenhall are…
Staff at jolleys willenhall are excellent so knowledgeable and very helpful and so friendly highly recommended
25 February 2026
Great value great products helpful and…
Great value great products helpful and friendly professional staff
23 February 2026
The staff are so friendly and…
The staff are so friendly and knowledgeable especially Donna who has seen our dogs since they were pups and always makes times for our questions and is always very helpful but like I said the same goes for all staff
21 February 2026
Friendly team
Friendly team , easy to check in to appointment , was happy to fuss my puppy when she was nervous
6 February 2026
I wanted some flea spot on for our…
I wanted some flea spot on for our dogs. The lady advised me and was very respectful. I bought what was needed with no fuss.
29 January 2026
I love the variety of raw and natural…
I love the variety of raw and natural food/treats.The staff are always welcoming.
17 January 2026
Staff were polite and helpful and store…
Staff were polite and helpful and store had everything I wanted 👍
13 January 2026
Love Jollyes
We like Jollyes for our pet food and other pet supplies, it’s always a good price and staff are very friendly and helpful
10 January 2026
great service friendly and great…
great service friendly and great knowledgable staff.
12 January 2026
Great customer service on arrival…
Great customer service on arrival always is at the Willenhall branch
2 January 2026
Great service everytime I go to Jollyes…
Great service everytime I go to Jollyes . Polite staff and with good knowledge of products . Lot of discounts everytime I go and good range of dog food brands
6 January 2026
Clean and tidy store with nice helpful…
Clean and tidy store with nice helpful staff. A little expensive though
3 January 2026
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