I went into the willenhall branch after being really worried about my girls not eating and got served by Millie. She showed care and compassion when talking to me about my options. She is a credit to... See more
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I regularly shop here and there Lifestyle brand Turkey biscuits have been an absolute lifesaver. My Frenchie had untold problems digesting and keeping down his food when I first had him. I popped into... See more
Company replied
Store manager very welcoming !!! 😊 very professional. I asked him for some advice regarding dog food etc he was more than happy to help fantastic customer service even bought my items to my car ! De... See more
Had to go into shop as web site had not been updated with regards to offers. Reported this 5 days previous. As I purchase on a regular basis was not happy. However, as I was low on cat litter I had t... See more
Company details
- #129 of 260 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #66 of 162 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keyway Retail Park, Willenhall, WV13 2QU, Wolverhampton, United Kingdom
- 01902 609888
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The,staff are all polite and helpful.
The staff We're so helpful in helping…
The staff We're so helpful in helping me Choose the correct dog foo Call my dog
Always well stocked clean inviting…
Always well stocked clean inviting store.
Staff amazing
Great products and reasonable prices
Great products and reasonable prices, and helpful staff
Always find what we want.Pleas sort…
Always find what we want.Pleas sort petclub out points never show on my account
The staff are always helpful and polite
Just a great helpful place to shop and…
Just a great helpful place to shop and it's a bargain for money
Great Experience
Great Experience!
Staff were great.
Got both my Pomeranians vaccinated, with no hassle at all great price! Beats going to the vets and paying a huge cost!
Highly recommended, and will go bank next year.
Everything you need at a price that puts a smile on your face.
Staff always helpful and welcoming. Products available are reasonably priced and a varied choice.
Great customer service
Great customer service. Always welcoming, helpful and pleasant. Never left without goods that we've needed.
Reasonable prices and friendly staff
Store had what we needed
Store had what we needed, staff very helpful, friendly and polite
Excellent
Well, I was expecting it to be more expensive than pets at home, but got exactly what I was looking for in dog bones and chews for under a tenna. 5 pigs ears, roasted bone and filled marrow bone. All large. Excellent thank you
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