I was very skeptical because price difference was so big with other sites and had read some negative reviews, but I ordered anyway. With some delay (3 days) the order was announced, but I could not tr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hello Jollyroom my experience with this jollyroom wasn’t so good why! It because I bot my Kinderwagen from you people long time ago still I just received only one set at all, so where are the rest bec... See more
Company replied
Easy to order and pretty quick delivery. I needed snow pants for my son and specifically wanted a pair from Didrikson. Jollyroom had the right size to the best price.
Company replied
Great products, good service, no complains
Company replied
Company details
Written by the company
Bei Jollyroom.de findest Du eine tolle Auswahl an Produkten für Familien mit Kinder - Kinderwagen, Autositze, Kinder- & Babymode, Spielzeug und vieles mehr.
Contact info
Sörredsvägen 111, 41729, Göteborg, Sweden
- +49 (0)40 2999 7999
- service@jollyroom.de
- jollyroom.de
4.2
Great
9k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fast delivery
The stroller came quickly and evrerything worked out well--just as promised. No complaints.
15 July 2021
Reply from Jollyroom.de
Hej Ian,
thank you for your great feedback!
We are happy to hear that you are satisfied with your stroller.
Have a great day!
Greetings from Sweden,
Your Jollyroom-Team 🌞
Super good purchase
Super good purchase. Great price, fast delivery, high quality products. I do recommend it!
11 July 2021
Reply from Jollyroom.de
Hi Tuane,
thank you very much for your great feedback!
We are very glad to hear that you are happy with our service!
Have a lovely day,
Your Jollyroom-team 🌸
Amazing shipping service
Amazing shipping service. Product arrived in time and well packaged.
7 July 2021
Reply from Jollyroom.de
Hej Omar,
thank you for your amazing feedback!
We are happy to hear that you are happy with our fast delivery!
Have a great day!
Greetings from Sweden,
Your Jollyroom-Team 🌺
Super Service!
14 June 2021
Reply from Jollyroom.de
Hej Matteo,
vielen Dank für Dein Feedback!
Wir freuen uns sehr zu hören, dass Du mit unserem Service zufrieden bist! 😊
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
You don’t delivere my product and you…
You don’t delivere my product and you don’t back my money.
And I don’t have any product and any money.
13 June 2021
Reply from Jollyroom.de
Hej Daniela,
vielen Dank für Dein Feedback!
Gerne sehen wir uns Dein Anliegen genauer an.
Du erreichst unseren Kundenservice von Mo.–Fr.: 10:00–15:00 Uhr unter: +49 (0) 40 2999 7999 oder unter: service@jollyroom.de.
Wir helfen Dir dann gerne weiter.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌻
Reply from Jollyroom.de
Hej,
Thank you for your great feedback!
We are very happy that you are satisfied!
We wish you a great day.
Kind regards from Sweden
Your Jollyroom team 🌸
very good
In general, I have a positive impression. One drawback is that if using the cell phone for ordering and even if you log in with your account you have to enter all over again all the information (payment and address etc)
8 June 2021
Reply from Jollyroom.de
Hej,
thank you for your great feedback!
We are always trying to improve out service and will forward your feedback.
Have a great day!
Greetings from Sweden,
Your Jollyroom-Team 🌼
Thanks so much ❤️💪🏽
5 June 2021
Reply from Jollyroom.de
Hej Julia,
Thank you for your great feedback!
We are very happy that you are satisfied!
We wish you a Jolly day.
Kind regards from Sweden,
Your Jollyroom team 🌞
sehr gut ales im ordnung
the delivery came fast and it was very good i recommend this page to anyone
4 June 2021
Reply from Jollyroom.de
Hej Reita,
Thank you for your great feedback!
We are very happy that you are satisfied!
We wish you a Jolly day.
Kind regards from Sweden
Your Jollyroom team 🌺
Fast delivery
My package was delivered from Sweden to Germany way faster than I expected. Everything with my order was fine. 👍🏻
4 June 2021
Reply from Jollyroom.de
Hej Meru,
Thank you for your great feedback!
We are happy to hear that you are satisfied with the fast delivery and your order!
Have a Jolly-day.
Kind regards from Sweden
Your Jollyroom team 🌺
Very Good Shop
I like Jollyroom a lot and use it for ordering products from Sweden, that were otherwise unavailable in Germany, espacially the EVY SPF Mousse.
2 June 2021
Reply from Jollyroom.de
Hej Anna,
thank you very much for your awesome feedback.
We are happy to hear that you like us and our products and looking are forward to your next order.
Have a great afternoon!☀
Reply from Jollyroom.de
Hej Darjana,
vielen Dank für Dein tolles Feedback!
Es freut uns sehr, dass alles gut gelaufen ist!
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
Changed the original price from 100…
Changed the original price from 100 euro 79€ After 7 days.
24 May 2021
Reply from Jollyroom.de
Hej Ruf,
thank you for your feedback!
We are sorry that you are not satisfied.
Our prices can vary from day to day and we do not have a date on which the offers start or end. This is due to the inventory, the article, the color and information from the supplier.
That being said, we at Jollyroom offer a low price guarantee.
The low price guarantee applies to price changes in our online shop. If the price changes after your purchase, we will gladly reimburse you for the difference. Our price guarantee applies as soon as the price of your product changes on the day of purchase or up to 7 days after your order.
Should that be the case, please contact our customer service.
You can reach our customer service from Monday to Friday: 10:00 am to 3:00 pm on +49 (0) 40 2999 7999
or at: service@jollyroom.de. They will be happy to help you.
We wish you a good day.
Kind regards from Sweden,
Your Jollyroom team 🌼
Great customer service
Very quick and efficient. Their customer service is absolutely a dream. They helped me out via the chat and provided me with all the information I needed later by email and I received my delivery very fast.
22 May 2021
Reply from Jollyroom.de
Hej Samia,
thank you for your great feedback!
We are very happy to hear that you are so satisfied with our fast delivery, your order and our service! 💐
We wish you a good day.
Kind regards from Sweden,
Your Jollyroom team 🌺
PERFECT!!!
Nothing to say except... Perfect! Everything Perfect!
Besides getting almost a 40% discount which no one anywhere on the web comes close... I almost thought it was a scam... but went through buying and boy am I happy! Packaging PERFECT! Delay time SHORT! Item (Baby car seat) EXACTLY as defined!
Everything for me went 100% 5 star out of 5 star PERFECTLY!!!
22 May 2021
Reply from Jollyroom.de
Hej Paul,
thank you for your great feedback!
We are very happy to hear that you are so satisfied with our fast delivery, your order and our service! 💐
We wish you a good day.
Kind regards from Sweden,
Your Jollyroom team 🌞
The service ist so bad
The service ist so bad, no give information for sending, and need so many time for send the product, probably the product ist good because I have no recived until yet the shopping has more than 10 days and no information until now.
The company should be a little bit more efficient in this things.
The product ist no cheap for stay waiting so much!
15 May 2021
Reply from Jollyroom.de
Hej,
thank you for your feedback! We are sorry to hear that you are not satisfied.
The trackingnumber is sent to you as soon as your package leaves our warehouse.
Our regular delivery times are 5-12 working days (Monday-Friday) counted from the day after you ordered.
Please contact our customer service team through service@jollyroom.de. We are looking forward to helping you.
Have a nice day!
Greetings from Sweden,
Your Jollyroom-Team 🌺
The carrier came on time and its…
The carrier came on time and its beautiful and perfect. I love them
Will buy again from Jollyroom, you are the best. Thanks
13 May 2021
Reply from Jollyroom.de
Hej,
thank you for your great feedback!
We are very happy to hear that you are satisfied with our fast delivery and your order!
Have a great day.
Kind regards from Sweden,
Your Jollyroom team 🌼
good product and arrived on time.
5 May 2021
Reply from Jollyroom.de
Hej Jeton,
Thank you for your great feedback!
We are very happy to hear that you are satisfied with our fast delivery and your order!
We wish you a good day.
Kind regards from Sweden,
Your Jollyroom team 🌞
Super thx u very much!
29 April 2021
Reply from Jollyroom.de
Hej Alex,
thank you for your feedback!
Glad to hear that you are satisfied!
Have a jolly day!🌸
*****Vielen Dank*****
*****Vielen Dank*****Items are perfect, high quality products, fast shipping*****I am very satisfied and I can only recommend Jollyroom.de, thank you *****Gerne wieder*****
24 April 2021
Reply from Jollyroom.de
Hej Miriama,
thank you so much for your great review!🤩
We are pleased to hear we could deliver what you wished for! Our hearts beat for satisfied customers!
Have a fantastic start in this new week!
Looking forward to your next purchase!
Best reguards from Sweden! 🌟
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.