Jones International Holidays Reviews 

105
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly professional, knowledgeable, and humorous drivers who ensure every road trip is safe, entertaining, and thoroughly enjoyable. Passengers note that staff members constantly go above and beyond to accommodate everyone and provide exceptional care throughout. Travelers also highlight the exceptionally well-organized excursions, comfortable coaches, and wonderful floating hotels that consistently exceed all expectations. Consumers deeply appreciate the seamless travel arrangements, delicious food options, and attentive onboard service that guarantee completely stress-free and memorable holidays. Many guests mention returning repeatedly for future trips because the overall quality and attention to detail remain consistently outstanding.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and professional during their journeys. Reviewers... See more

Holidays

Clients share positive opinions on holidays, describing their experiences as stress-free and well-organised... See more

Service

Customers had positive experiences with service, frequently highlighting the friendly drivers and very... See more

Location

Users describe positive interactions with location, expressing great appreciation for the well-planned trips... See more

User experience

Reviewers highlight positive aspects of user experience, noting that trips are always of high quality, quiet,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another fabulous trip with Jones International. We travelled to Paris and stayed on the Botticelli cruise ship where the staff and meals on board were excellent. Also included were excursions with a g... See more

Rated 5 out of 5 stars

Friendly, approachable driver (Luka Darko). I really enjoyed both days of the tour - Windsor yesterday, and Buckingham Palace/Windsor today. Lovely hotel (Holiday Inn Heathrow Airport) - quiet and com... See more

Rated 5 out of 5 stars

Had a fabulous time on the trip “ live aid show and Windsor… Darko our driver/ courier made our journey very special with his extensive knowledge of London and its surroundings….He kept us amused a... See more

Rated 5 out of 5 stars

Love a Jones the bus trip. Always a quality experience. First class buses with comfort and a luxury feel. Love that meals are included, hotels used are always so clean and comfy. Bus drivers are all a... See more


Company details

  1. Tour operator

Written by the company

We offer an ever growing range of short breaks and coach holidays from South Wales to some of the UK and Europe’s best destinations… and all with value for money in mind. Our breaks are great for families, couples, singles and groups. And with convenient departure points throughout south Wales, we think you’ll agree… it’s much less fuss with Jones the Bus!


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(105)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Jones international (Jones the bus)

I went to Legoland Windsor with Jones the bus in August 2022 I enjoyed the trip and I've booked for next year August 2023 because I enjoyed it and I enjoyed Legoland there's lot's to do for everyone and I enjoyed the hotel stay at Holiday Inn heathrow bath road. Shaun was the driver he was excellent and gave us expert advice about Legoland. With Jones the bus there's a great selection of Pick up points around Carmarthenshire and Wales. Jones the bus is best coach company in Wales.

24 August 2022
Unprompted review

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