Joopzy Reviews 246

This company spams comments using a bot on other ads to get customers. AWFUL BUSINESS MODEL AND UNETHICAL!

If I could give zero stars I would. I was sent a confirmation email from PayPal about my order, but have yet to receive any shipping information. It has been 5 days since my purchase. I reached out to their company and was given little to no help. They had me enter my transaction ID to try and track my shipment. It had no record of my shipment, yet they had no trouble taking my money. Highly highly recommend using a different source for purchasing any products.

I have done more orders from this company I love to have this great site for buying any products I am happy with there services I love ittt

Ordered on April 1. Didn’t receive anything. Trying to track my package, comes up no order found. I have an order number too. My credit card was withdrawn money. I emailed them several times and got no response. Live chat twice and got nowhere. I am td done and calling credit card company to get my money back. Never again with company.

I placed my order on March 9th for a lens hood. More than 1 month later I still didn't get it. The tracking website stops showing shipping details on the 14th March when my parcel has been given to an airline (name written in chinese) and no further tracking available.
When I wrote my enquiry to Joopzy, the only answer I got from them is the same order confirmation with the same tracking link.
No apologies whatsoever or something saying they will enquire with the airline.
They got the money for my order and that's all what matters for them.
Very poor customer service, no follow up and no delivery.
I lost my money and DO NOT RECOMMEND anyone to buy from them.

I ordered something from JOOPZY garment. I ordered according to the description of the garment and arrived after five weeks. The garment was so small that I couldn’t even put it on and JOOPZY said that wasn’t a good reason to return it. highly overrated.
I will never order anything from JOOPZY again and if I were you I would never order clothing from them.
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Terrible. Never received my item. I bought a iphone Case. And they have me a tracking number that didn’t exist. Scam! Scam!

Scam!!!! Customer service is non reachable through phone. Email response is automated generated. Kept getting the same response. Never received my order. Fake order #. Spent 40.00 on a device. Never spending my money again with this company.. went off fake reviews. Should of looked up more with this company instead of just relying on instagram

awful customer service. sent broken item. wants me to pay to return it to Azerbaijan! then offers 40% of refund. STAY AWAY. if anyone wants to join a class action, I believe there are plenty of stories like this.

Update 10/25/21. Trustpilot and Joopzy have requested that I remove my review as I guess Joopzy is trying to improve their online image. I stand by the review and hope people stay away from Joopzy. The review is accurate.

Update: A day after I posted this, my refund was processed. While I really appreciate this prompt action, wishing if the team was so professional and prompt before, this could have been avoided. I hope Joopzy improves.
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NEVER ORDER FROM HERE
I wish I could give Zero rating but no such option here.
So I ordered a haircare product around a month back and after long waiting time (with false tracking information) I received a wierd stick with a screw. I sent them a photo of actual product vs what I received and they say : I have to wait another 15 days (Which actually means a month) to receive the real order. I refuse to take any more products from them and I demand full refund of my money. I am escalating this issue with Paypal as their customer service is very poor. I wish I read all these reviews before placing an order.

Never trust this website. It's a good thing I only spent less than $20. I should have been MUCH smarter and read the reviews, but now I know for next time. Joopzy is full of greedy, unprofessional scumbags.

Well I already had put 2 reviews regarding this Scam company here. Seems like this is the only way to make things happen. I did manage to get working camera from Joopzy finally. But now it seems they have shipped me downgraded stuff. My camera should have come with 32 GB SD Card. Instead Joopzy send me a camera without any SD Card. I sent an email with the proof, Yet no reply now. They are such scammers, don't ever trust these people. If this company ever feels people will let go off their hard earned money so easily then they are wrong. In this modern world of internet there are ways to show your true face to others and educate others not to fall in your trap.

Stupidly ordered a slimming machine from this seller, ordered with a UK plug and it turned up with a non UK plug (think it may be a US one) I emailed and asked them to swap it for the correct plug and they asked for evidence so i sent pics and heard nothing back for weeks. Opened a dispute on paypal and joopsy offered to send a plug adapter so i agreed, again heard nothing back and they didn't send it. This seller is absolutely crap - no customer service - charging rip off prices for the crappy Chinese fake versions, don't send what you order, don't refund or sent out correct order - absolute scam of a company. Wouldn't mind if it hadn't cost me over £50!!!

Update - I have since received the plug adapter in mid March after Joopzy changed their customer service team so amended initial rating from 1 to 3 stars as it's taken over 3 months but it is now finally resolved

I did order by mistake and I contacted their CS asap in 5 minutes after the transaction. I told him that I want to change my order. Instead of he answered me, he insisted that the buyer couldn't change or revoke any order after the transaction. What a funny and weird answer. People do mistakes, mister !!!

After a long way, I wrote an email to CEO Jafar & support team, finally they revoke and refund my order BUT they didn't refund the shipping cost. I made A BIG MISTAKES to order at this shop.

Joopzy, if you do this thing to everyone, I guarantee you will never be success !! KARMA is there sir..

25 dollars for a cat item stolen from me. Never been shipped and no refund. This company is a scam. The customer service is horrible. I saw a commercial vid on instagram for a specific item for my cat. This was from a other company. Joopzy employees comment on this vid that thei same item is cheaper on their site. This way they atttract customers. So it's not even their own marketing.

I do not understand that Paypal is still partnered with these criminals. I will file an official complaint at PayPal so this payment will be removed to protect fellow customers.

Horrible shipping service , will not buy again. You'll receive your package after a month! good luck!

Joopzy did refund my credit card when the item I ordered did not arrive due to the wrong address which I do not know for sure if I gave the wrong address or if it was recorded wrong. I was satisfied with the correction. Thank you.

I would never buy from this company simply because they hijack Instagram profiles and spam sponsored posts with auto comments. Very very tacky marketing strategy.

Yes after eventually receiving my money back after several months though they said they had paid it into my account couple times before, they hadnt , I received my money 3 months later. Sorry would still this site is scam as products are nothing like what is advertised , I received ten blue tablets instead of multifunctional spray with white tablets . The tablets done nothing either when I dissolved one of them so joopzy , you may have returned my money but you are definately a scam site and to prospective customers don’t even consider buying from here you will be truly disappointed .

Absolutely horrible customer service. I placed an order a month ago and haven’t recieved my item and reached out to customer service several times and haven’t been able to get a real answer. Would never order from this company again.