Jorddanofficial 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incorrect description. No returns.

Ordered a pair of trainers from them. The description was inaccurate. They do not enclose a return form. Asked for a return but they never replied. Emailed them from multiply addresses - no luck. The phone +44 7378450879 never answered. Real scammers!

10 December 2023
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if I could

Would give zero stars if I could. Ordered a pair of air Jordan retro black for daughter’s birthday. Size 4 & they are far too small. Although very responsive on email questions they are rude and unhelpful with regards to returns and told me that u would have to pay between £80 & £100 to cover shipping which makes it a pointless exercise. AVOID AT ALL COSTS- this is a fake site that are out to scam people!! Poor quality fakes also!

30 November 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs.

If I could give no stars I would.

Ordered Jordan 4s in size uk8 as my daughter had found a great Black Friday deal on what she said was the official Jordan site. More fool me - it is not an official site.

Shoes arrived yesterday, they are smaller than a uk8 (my daughter has several uk8 Jordans that fit her fine, these are far too small) and the left and right shoe are not the same size - the right shoe fits my wife who is uk6.

Contacted the site and they asked for photographs, which I supplied showing the shoes side by side and on a tape measure. They then responded:

“If you want to return this pair of shoes, then the high shipping cost and customs duty need to be borne by you, because this style we sold thousands of pairs of shoes, and no customers have said that the size is not standard.“

They did not provide a return address.

So much for their money back guarantee displayed on their website.

UPDATE
They have stated that the “error” between the size of the shoes is “not that big” ie they are not the same size but that they should be ok to wear!

If I want to return them, they now state:

“for return.you need bear the the high shipping fees and customs duties,also need take much time on the return,which is not cost-effective for you,you willing to pay it,or later ask little refund for you as compenate ?“

Further update:
The site became very upset when I disputed the transaction with my bank under the Visa scheme on the basis that I believed the shoes to be fake. They threatened to sue me and to “ruin [my] reputation locally” if I did not withdraw the dispute with the bank and bombarded me with emails. So I asked legitcheck to verify the shoes: they stated that they were fake, after I informed the site of this they have not emailed once.

Stay well clear.

14 December 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam site

This is a scam site, we paid £138.00 for Jordan’s. Never received them and no response to phone or emails. STAY AWAY FROM THIS SITE!

1 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look