While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered the game (monster hunter wilds premium deluxe edition) and got it instantly, very happy with my experience with this store.

Rated 5 out of 5 stars

The first time I shopped here there was a minor problem with the site in Firefox. I used the little chat support window and was instantly put in contact with the web dev, which was surprising. I've... See more

Rated 5 out of 5 stars

First site I've used where the recommended items before after adding something to the cart are actually related. Everything is fairly priced on the site and this is probably the only 'key' site I've u... See more

Rated 5 out of 5 stars

Found this site via is there any deal, checked here on trust pilot before ordering. Had a slight technical hitch as something in safari on ios was reading as a vpn but was fine using firefox app. Gla... See more

Company details

  1. Video Game Shop
  2. Computer Software Shop
  3. Game Shop
  4. Gaming services

About JoyBuggy

Written by the company

🎮 Welcome to the Gaming Revolution with JoyBuggy 🚀

Welcome to JoyBuggy.com, the digital playground brought to you by JoyBuggy ApS.

Step into a world brimming with adventure and excitement. We offer an expansive library of PC games, ensuring there's something for every gamer's taste.

🕹️ Instant Delivery: Why wait when you can play? Get instant access to your games, no waiting required.

💸 Transparent Pricing: We believe in honesty and transparency. What you see is what you get - no hidden fees, prices, or subscriptions.

🇩🇰 Local Danish Webshop: We're proudly rooted in Denmark, offering a local touch to the global gaming community.

📞 Customer Support: Our dedicated Danish support team is always ready to assist you, making your gaming journey smooth and enjoyable.

🎉 We're thrilled to invite you to our brand new JoyBuggy universe, launching in March 2021. Get ready for a gaming experience that's out of this world!

JoyBuggy - We're not just a store, we're your trusted partner in the digital gaming world.

Join us and experience the JoyBuggy difference today! 🌟


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

624 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Immediately got my product key and got a quick response from the team with answers to my issue. Only negative is that the customer contact info is a bit difficult to find.

19 February 2024
Unprompted review
JoyBuggy logo

Reply from JoyBuggy

Hey Hobert,

First off, massive apologies for the boss-level frustration you've encountered—not just with the key but also in trying to flag us down for help. Definitely not the epic quest experience we want any gamer to have.

Our guild's always here to assist, whether it's through the sorcery of live chat (look for the blue beacon on our page's bottom) or by sending a raven (okay, more like an email) to support@joybuggy.com. Plus, you can always hit reply on your order confirmation email to get directly in touch with our support mages.

About those keys, it seems you've got a bundle of three. Sometimes, they can be a bit tricky, like trying to solve a puzzle in an RPG. If you give them a go one by one, there's a good chance we'll unlock that next level together.

We're really looking forward to sorting this out for you and turning that 1-star adventure into a 5-star epic. Let's team up and get this fixed!

Game on,
Martin from JoyBuggy 🎮

Rated 5 out of 5 stars

Good Preorders

I preordered Helldivers 2 Super Citizen edition, received the CD key over 24 hours before release (34 hours before release, to be exact) and was able to preload on Steam.
in addition support is very fast.
Will probably return in future for more preorders!

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Quick customer response

Sorry never mind problem got solve. Good site

11 January 2024
Unprompted review
JoyBuggy logo

Reply from JoyBuggy

Hi Troy

Thanks for your review, we really appreciated it.

I looked up your order number that you added here, and it seems you did get your code instantly.

So what is not working here ?

The Dredge deluxe edition comes with 4 keys, did you use all 4 keys ?
Are you able to tell us what’s not working ?

I see you did write a mail to us at 04:49 at night.
Our support don’t work on weekends before 08:00, but I see they did respond to you already 07:48, asking you the same question

What is not working?

Looking forward to hearing from you what the root issue is here? As the game was delivered instantly, and we never see keys not working.

Hope to hear from you soon to better understand the issue so that we can help you.

Rated 5 out of 5 stars

Fast & Legit

I bought Elden Ring on this site for a very advantageous price. After placing my order, I received an activation code instantly which worked perfectly. I highly recommend the platform, and I will definitely come back for future games.

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Bad Christmas experience, not their fault

Update: Ubisoft DID indeed have their servers goofed, and they were unable to communicate this to me, but thanks to Joybuggy's very tech savvy team, my problem was diagnosed immediatly (although they could not help me) by the customer support, which is honestly one of the best customer support experiences I've had in years. Kudos, refreshing experience in the end, will buy again.

21 December 2023
Unprompted review
Rated 3 out of 5 stars

I tried to buy that Assassin's Creed…

I tried to buy that Assassin's Creed Valhalla: Dawn of Ragnarök without key what could upgrade that originel game

18 December 2023
Unprompted review
JoyBuggy logo

Reply from JoyBuggy

Hi there,

Thank you for your feedback and for giving us a 3-star rating. We're keen to understand how we can make it a full 5 stars next time.

From what I can see, you picked up "Assassin's Creed Valhalla: Dawn of Ragnarök" for Ubisoft Connect, but it seems there was a mix-up as you were looking for the Steam version. We did our best to guide you in locating the game under the main "Assassin's Creed Valhalla" section in your Ubisoft Connect.

Since we haven't heard back from you, we're not sure if everything worked out okay or if you still need a helping hand. Please remember, we're here for you – whether it's more guidance or sorting out a refund because of the platform mismatch. Just so you know, our Ubisoft Connect games are specifically for that platform, as detailed on our product page and during checkout.

We’d love to hear from you to ensure everything is sorted and possibly turn those 3 stars into 5.

Keep gaming,
Martin at JoyBuggy 🎮🛡️

Rated 5 out of 5 stars

Great stuff

A good plethora of payment options and the game was available to claim immediately. Extremely smooth experience, would buy again!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Order HL

I ordered a game, and got a steam code instantly. The code worked perfectly, and was a great price.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

I purchased the last faith before the release / unlock on steam, I received the key instantly, no problem at all, a perfect experience.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Preordered Cities: Skylines II, and I am satisfied.
No problems, the key was sent a day before, so I could preload the game.

24 October 2023
Unprompted review
Rated 1 out of 5 stars

They don't give you a product key or…

They don't give you a product key or don't redeem your game with Steam! It's just scam.

Update: they have solved it quite fast. So thumbs up.

6 October 2023
Unprompted review
JoyBuggy logo

Reply from JoyBuggy

Hey Kurtulus

Update :
Thanks for the update, we hope it's worth more then the 1 star 😉

Old :
Seems we had a bit of a rogue NPC moment with your order. No worries, your game's waiting for you on the My Games page at [www.JoyBuggy.com/keys]

We apologize for any speed bumps on your gaming highway. Remember, anytime you're in a tight spot or just want to swap some cool game tales, we're here, controller in hand, ready to assist.

Happy gaming, and may you always land those epic loot drops!
Martin - Your Gaming Ally at JoyBuggy 🎮

Rated 5 out of 5 stars

Smooth purchase

Really straightforward and there's no extra service fees paying with credit card. Game codes directly from the publishers which is awesome. Highly recommend!

27 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look