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JPHA Reviews 3,423

•
TrustScore 5 out of 5

4.8

Alcohol Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people appreciate the wide selection of products and the careful packaging, often noting the inclusion of complimentary samples or miniatures. The ease of ordering and prompt communication throughout the delivery process also contribute to a positive customer experience. However, some customers also noted occasional issues with delivery, such as orders arriving later than the guaranteed date or packages being damaged in transit. A few people mentioned that while prices are generally good, it's worth comparing them with other retailers for specific items.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Product

Consumers express satisfaction with the product selection and quality. Many reviewers highlight the great... See more

Service

Customers consistently express high satisfaction with the service provided. Reviewers frequently highlight... See more

Price

Clients share positive opinions on price, consistently highlighting the excellent value for money. Many... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying a lot of whisky from JPHA. Extremely happy with the service, customer service and prompt delivery of very well wrapped bottles and a very well run business. One small issue with... See more

Rated 5 out of 5 stars

I just placed a substantial order last week based on very good prices which I compared elsewhere. Received in a few days. Very impressed with the packaging which made everything absolutely secure, a... See more

Rated 5 out of 5 stars

Ordered one of my favourite malts not often found, particularly at cask stremgth. Arrived a few days later very well packed. Haven't opened it yet as I'm still finishing the last drops of Port Askaig!... See more

Rated 5 out of 5 stars

I was looking at purchasing some local whisky while on holiday but the prices on JPHA were considerably cheaper so ordered off here. Both bottles arrived really well packaged and even included a coupl... See more

Company details

  1. #37 of 85 best companies in Alcohol Store
  2. #15 of 34 best companies in Alcoholic Beverage Wholesaler
  3. #14 of 43 best companies in Beverage Distributor

Written by the company

Founded in 2019, JPHA has quickly become a leading independent force in the UK's online whisky retail market. What started as a passion for offering outstanding spirits has transformed into a premier online shopping experience, catering to whisky lovers across the nation.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Service great as always

Service was great as it always is, my bottle arrived within 48 hours of ordering. Can’t comment on the whisky as it was bought for a weekend away with friends in a couple of months time - bought now as there was a good offer on it.

4 March 2026
Rated 5 out of 5 stars

Very well packaged, professional.

Great next day delivery via DPD, very well packaged. Nice introduction inside my first delivery. Will definitely consider JPHA when adding to my collection. Cheesy emails but it makes them stand out, Thank you

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Great prices and great whisky

Great prices and great whisky, what more can you ask for!
Delivery times are good and the loyalty system is very inviting and rewarding!

The sample whisky miniatures with the orders is also a wonderful touch!!!

2 March 2026
Rated 4 out of 5 stars

I use this site to buy whisky that is…

I use this site to buy whisky that is not available/cheaper on Amazon. I have bought multiple orders, all have been well priced and delivered quickly. Would recommend, but as with all internet sites, check prices before you buy.

25 November 2025

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