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JPHA Reviews 3,423

•
TrustScore 5 out of 5

4.8

Alcohol Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people appreciate the wide selection of products and the careful packaging, often noting the inclusion of complimentary samples or miniatures. The ease of ordering and prompt communication throughout the delivery process also contribute to a positive customer experience. However, some customers also noted occasional issues with delivery, such as orders arriving later than the guaranteed date or packages being damaged in transit. A few people mentioned that while prices are generally good, it's worth comparing them with other retailers for specific items.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Product

Consumers express satisfaction with the product selection and quality. Many reviewers highlight the great... See more

Service

Customers consistently express high satisfaction with the service provided. Reviewers frequently highlight... See more

Price

Clients share positive opinions on price, consistently highlighting the excellent value for money. Many... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying a lot of whisky from JPHA. Extremely happy with the service, customer service and prompt delivery of very well wrapped bottles and a very well run business. One small issue with... See more

Rated 5 out of 5 stars

I just placed a substantial order last week based on very good prices which I compared elsewhere. Received in a few days. Very impressed with the packaging which made everything absolutely secure, a... See more

Rated 5 out of 5 stars

Ordered one of my favourite malts not often found, particularly at cask stremgth. Arrived a few days later very well packed. Haven't opened it yet as I'm still finishing the last drops of Port Askaig!... See more

Rated 5 out of 5 stars

I was looking at purchasing some local whisky while on holiday but the prices on JPHA were considerably cheaper so ordered off here. Both bottles arrived really well packaged and even included a coupl... See more

Company details

  1. #37 of 85 best companies in Alcohol Store
  2. #15 of 34 best companies in Alcoholic Beverage Wholesaler
  3. #14 of 43 best companies in Beverage Distributor

Written by the company

Founded in 2019, JPHA has quickly become a leading independent force in the UK's online whisky retail market. What started as a passion for offering outstanding spirits has transformed into a premier online shopping experience, catering to whisky lovers across the nation.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Will be ordering again

This is my second time ordering from JPHA. Ordering process is straight forward and receieved the items the next day. Items are securely wrapped. Plus they have amazing sale.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

I was a bit sceptical about this and thought it might be a scam…….how wrong was I.
Arrived in just a couple of days, safely and well packaged

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, competitively priced and delivered promptly. Excellent all round. Well done & thank you.

23 February 2026
Rated 5 out of 5 stars

I’ve made several purchases with JPHA…

I’ve made several purchases with JPHA and every one of them has been superb. The choice of whiskies is second to none, their pricing is very attractive and the packaging and delivery is excellent.
Very nice of them to include samples of other drams too.
I’m delighted with them.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend and brilliant service

Highly recommend. Good variety of products available and competitively priced. Offered super fast next day delivery if order made before 3pm. Used a reputable delivery company that checked my id before handing over the item. Overall, great communication and brilliant service.

17 February 2026

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