Johnson & Perrott Ltd - Volvo Reviews 501

TrustScore 4.5 out of 5

4.5

Volvo Dealership, Ardrostig, Bandon Road, Bishopstown, T12NX67 Cork, County Cork, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Quite disappointing that a very obvious oil leak on top on the engine wasn't noticed when the basic service and health check was being performed. When highlighted to the service staff I was told, in a... See more

Company replied

Rated 5 out of 5 stars

From my 1st visit to Johnson & Perrott showrooms to view a car I saw when passing and liked I called into their showrooms and was met with a very helpful sales person. Naturally I didn't make my mind... See more

Company replied

Rated 5 out of 5 stars

From our first visit to the completion of our purchase, the sales department were totally professional and could not have been more accommodating. We were never rushed or pressurised in any way duri... See more

Company replied

Rated 5 out of 5 stars

All arrangements were made in advance of dropping the car off to be serviced. Courtesy car was available on arrival and my own car was thoroughly cleaned following it being serviced. Full service was... See more

Company replied


Company details

  1. Car dealer
  2. Car Body Shop
  3. Car service
  4. Leasing service
  5. Used car dealer
  6. Van rental agency

Written by the company

Founded in 1810, Johnson & Perrott Motor Group is one of Ireland’s leading motor retailers. The Group has interests in vehicle hire, motor dealerships and fleet management. The Group has X4 Dealerships situated on the Bandon Road, Bishopstown, on the Douglas Road and in the Mahonpoint Retail Park, all in Cork City. We have 9 leading car franchies: CUPRA, Jaguar, KIA, Land Rover, MG, Opel, Peugeot, SEAT and Volvo, including the Opel & Peugeot commercial franchises. Additionally, the Douglas Road dealership is home to an extensive CSS approved Bodyshop and an authorised aftercare centre for Mercedes small commercials.


Contact info

  • Volvo Dealership, Ardrostig, Bandon Road, Bishopstown, T12NX67, Cork, County Cork, Ireland

  • 0214804600

4.5

Excellent

TrustScore 4.5 out of 5

501 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A1👍👍

Very professional outfits, very approachable staff.

5 June 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thanks Manu

Rated 2 out of 5 stars

Wheel was not repaired

Wheel was not repaired

5 June 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Sorry to hear this - could you provide us with more information so we can investigate further please.

Rated 5 out of 5 stars

Great Customer Service.

Great Customer Service.. very happy with my experience

22 April 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thank you for taking the time to leave us a five-star review. We are delighted to hear that our team looked after you so well.

Your support is greatly appreciated and we hope to see you again soon.

Rated 3 out of 5 stars

I felt I was listened to and taken…

I felt I was listened to and taken seriously and received prompt attention. However, the issue is not resolved and remains a concern.

22 April 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thanks for the feedback Donal. Sorry to hear that there is still an outstanding issue. Hopefully we can help to resolve soon.

Rated 5 out of 5 stars

I had a fantastic experience purchasing…

I had a fantastic experience purchasing and collecting my new car from Volvo JPMG in Cork. From the moment I made initial contact right through to the handover, the service was professional, friendly, and completely stress‑free.
The sales team were extremely knowledgeable and took the time to understand exactly what I was looking for.
Communication throughout the process was excellent, with regular updates and everything explained in a straightforward and transparent way.
On the day of collection, the experience was seamless. The car was presented immaculately, It really felt like they went the extra mile to make the handover special.
Overall, Volvo JPMG Cork delivered a first‑class customer experience and made the entire process genuinely enjoyable. I wouldn’t hesitate to recommend them to anyone considering a Volvo — a top‑class dealership with outstanding service.

22 April 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thats wonderful to hear. We hope you are enjoying your new Volvo and many thanks for taking the time to leave a review.

Rated 1 out of 5 stars

Sad experience waited very long for no…

Sad experience waited very long for no one to see us and the receptionist didn’t even acknowledge us just sat there with her shoes off, on her phone.

25 April 2026
Unprompted review
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

That 100% should not have happened and we can only apologise - we shall look in to this and take this very seriously.

Rated 5 out of 5 stars

From our first visit to the completion…

From our first visit to the completion of our purchase, the sales department were totally professional and could not have been more accommodating.
We were never rushed or pressurised in any way during our decision making journey.
I love my new volvo,and look forward to the after sales support going forward.

19 March 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thats great to hear. Thanks for the business and the 5 stars :)

Rated 5 out of 5 stars

J&P Bandon Road.

Professional. Honest. No messing, or hard selling

11 March 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thanks for the great feedback, it means a lot to the team. We’re glad everything went smoothly for you.

Rated 5 out of 5 stars
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thanks for your review, we’re delighted to hear you were well looked after. That’s exactly what we aim for.

Rated 5 out of 5 stars

Ian was very informative and a pleasure…

Ian was very informative and a pleasure to deal with and Evan couldn’t be more helpful

11 March 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thanks for your review, we’re delighted to hear you were well looked after. That’s exactly what we aim for.

Rated 5 out of 5 stars

We received Exceptional service on…

We received Exceptional service on purchasing our vehicle from Johnson & Perrott. It was highly professional with a special personal touch that left us feeling well taken care of.
Can’t thank them enough for their outstanding customer service and support .

20 February 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thanks a million for your kind words — we really appreciate you taking the time to leave a review. Delighted to hear you had a good experience with us.

Rated 5 out of 5 stars

The extended team at Johnson & Perrott…

The extended team at Johnson & Perrott were exceptional, and made the process so easy. As always they make this an event and are always available to address anything that comes.

11 March 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thanks for your review — glad to hear you had a positive experience from start to finish.

Rated 5 out of 5 stars

Dan O'Neill went above and beyond the…

Dan O'Neill went above and beyond the call of duty to ensure a smooth experience

5 February 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

We’re delighted to receive your 5-star feedback — it means a lot to the whole team. Thanks for choosing Johnson & Perrott.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look