Jrsindustrial Reviews 

Really poor communication, had to chase several times. I paid for express delivery and after that time elapsed they then said they didn’t have the capacity to do express delivery due to production, staffing issues. Had to chase again when it had been over 20 working days since my order. Then it was dispatched. They promised a refund of my express delivery, but that has not come through either and I had emailed them about that to no avail. This was a one off item, not a massive order so it is disappointing.

Product was good when I eventually received it but 2 and half months to deliver is ridiculous

Given a date of 4 weeks from acceptance of logo design. Phoned 3 times (after 5 weeks) to be told they would put it through as a priority order. After the 6th week I received an email stating it had just gone into production. From order to receiving product it took 7 weeks. The only saving grace is that it is decent quality gear.

Order prepared with high quality and fits my expected objectives. It was delivered on time.

Shocking - 6 weeks and still waiting , promised by the end of last week but still not arrived.
Forced to make a chargeback claim through the bank which they are using as an excuse now to “put the order on hold” - Avoid this company

Brilliant and cheep honestly couldn't of asked for better

Ordered my products with embroidery and printing. Can’t really fault the products but the service, timescales for delivery and communication with JRS was terrible. Unable to get in touch with anyone by phone, replies to emails took up to 10 days if at all. Products 3 weeks late than expected. But be clear the goods were what I expected. Would have been a 5 had it not been for the poor or lack of communication

Easy to order online but there delivery times are poor, over 10 days to get an off the shelf item, I was going to cancel the order but they did send my items out eventuality.

Quality was great on 6 of the embroidery one was not so good and if you in a hurry for your order this is not the company to use was a very long wait from order till delivery

Poor service poor communication still not received my order placed on the 18th June, poor delivery times poor all round won’t be using again use a local printer who can get it turned around faster

Had to chase constantly for updates, informed them it was required for a specific weekend... told the Friday before that it was going into production that day.

Product ended up being good but be prepared for 2+month delays.

Order was delayed by around 4/5 weeks, no communication with company. They never answer the phone. Ended up cancelling the order and raising a dispute with my bank after numerous empty promises were made by JRS.

Only for the order to turn up 2 days later.

Everything was perfect apart from an unfortunate delay due to premises relocation but apart from that, perfect!

If I could give JRS a no star review I would. As a small startup business I picked up on one of JRS social ads and thought I’d order my first branded workwear from them.

I uploaded my design, made the order, approved the designs with 30 minutes of receiving them and waited.

I waited 6 weeks until enough was enough and I finally got hold of someone and requested a refund.

Slow email replies, no email replies, waiting forever to get through on the phone and not getting through on the phone.

This firm is absolutely rubbish, don’t waste your time.

Products are great and we are really happy with how the logos look. Delivery was late, as was the previous order.

Amazing product and great results with great quality embroidering. Kept up to date throughout and so helpful when there was an issue with the order. Will be buying again. Great service 5 stars all round.

As with the other numerous similar reviews I placed a small order (only 4 items) for customised t-shirts. 6 weeks later absolutely nothing - order has said 'preparing for shipping' since I placed my order. The only reason I've had any update is because I've emailed them to ask - was told I'd have it by a certain date, a week after that date came and went I chased again and was told actually they were waiting for stock and it'd be another week. Another week later, nothing. Got fed up of waiting and cancelled the order. 6 weeks and they haven't even STARTED my order yet alone delivered it. I certainly wouldn't use this company if I were you. Have ordered elsewhere.

Good job but delivery was out of promise date

The order took to long , missed my date for when they were needed for event.
The shirts were from different manufactures so they did not match same style but were different in colour. Embrodery was good . But would not buy again .

Absolutely delighted with the uniforms from JRS. The quality is excellent and the materials feel really durable and professional. Everything was made to a very high standard and looks great. Delivery was also fast and hassle-free. Great communication throughout the process and I’d definitely recommend JRS to anyone looking for quality workwear or branded uniforms. Will be using them again in the future.