Ordering process was smooth and efficient. The office rang after my online purchase to confirm within 10 minutes. All my requests ( late delivery, driver to assist with 850k bag of gravel to be sp... See more
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Review summary
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Reviews shaping this summary
The driver, Terry, asked where I wanted the 2 bulk bags (ballast and soil) and 4 smaller bags. He dropped them exactly where directed. I have a steep gravelled drive which many cars and vans find diff... See more
Company replied
We wanted 15 new doors and associated hardware for our house. After researching several builders merchants, we tried J T Atkinson at Otley. From the start the young lady who dealt with us was brillian... See more
Company replied
Ordered on line, received email updates on the order and delivery although not straight forward reversing a large truck down a very narrow track the driver handled it with competence and depositor m... See more
Company replied
Company details
- #16 of 88 best companies in Tool shop
- #13 of 59 best companies in Door shop
- #41 of 121 best companies in Heating service
- #46 of 101 best companies in Plumber
- #8 of 56 best companies in Safety and work wear
Written by the company
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Written by the company
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Contact info
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, United Kingdom
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4.8
Excellent
14K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review, it is great to hear that our Whitehaven branch delivered your order quickly and exactly as ordered. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that you are happy with the quality of the soil and that our driver from our Darlington branch was so helpful. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for this review Sue. It is great to hear that your order arrived quickly and it was just what you wanted. Thank you for choosing JT Atkinson and we hope to see you again soon
Very pleased with the quoted price…
Very pleased with the quoted price which included delivery. Plywood sheets were of good quality and finish. Delivery was made direct to house as arranged.
9 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that you are happy with the pricing and quality of your order and that our Bishop Auckland branch were able to deliver as arranged. Thank you for choosing JT Atkinson and we hope to see you again soon
Great product
Great product, exactly what we wanted at a really good price. Delivery driver was friendly and helpful. Would recommend this company.
7 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for this review Phil. It is great to hear that you are happy with the product you received and that our driver from our Darlington branch was friendly and helpful, we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you Stephen for this review. It is great to hear that you are happy with the price and speed of delivery. Thank you for choosing JT Atkinson and we hope to see you again soon
Easy ordering from a good website
Easy ordering from a good website, good product at a good price
7 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that you found it easy to order from our website and that you are happy with the pricing. Thank you for choosing JT Atkinson and we hope to see you again soon
Ordered on line
Ordered on line, received email updates on the order and delivery although not straight forward reversing a large truck down a very narrow track the driver handled it with competence and depositor my wood chip right where I needed it !
Will order again without a doubt !
14 April 2026
Reply from JT Atkinson Builders Merchant
Thank you Kevin for this review. It is great to hear that our driver from our Penrith branch was able to deliver your order exactly where you needed it. Thank you for choosing JT Atkinson and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Mike. We are happy to hear that you had a great experience ordering from us and that your delivery arrived quickly. Thank you for choosing JT Atkinson and we hope to see you again soon.
Ordered a dumpy bag of 40mm slate
Ordered a dumpy bag of 40mm slate. It arrived in good time and was dropped at the front of my drive as requested.when I came to bucket it to my back of property it become obvious that I needed to pick up every piece of slate individually because there was mountings of slate dust in the bag. Not very impressed at all.
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. We appreciate all feedback and will contact you offline to try and resolve this for you. JT Atkinson
Delivery arrived as requested
Delivery arrived as requested, the guys were excellent and placed the load exactly where I requested on ordering even with me no being present. Received a phonecall to confirm instructions. Great service.
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Ian. We are pleased to hear that you received such great service from our Northallerton branch. Thank you for choosing JT Atkinson and we hope to see you again soon
Delivery was extremely fast
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you Dave for this review. We are happy to hear that you delivery arrived quickly. Thank you for choosing JT Atkinson and we hope to see you again soon
Very helpful and a great product
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that you are happy with the quality of the item you purchased. Thank you for choosing JT Atkinson and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for this review Geoff. It is great to hear that you are happy with the communication and delivery that you received from our Baildon branch. Thank you for choosing JT Atkinson and we hope to see you again soon
We were away when the top soil was…
We were away when the top soil was delivered.
The driver positioned the bags exactly were I wanted them,in fact in a better position which made my life easier.
Fantastic service.
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you Frank for taking the time to write this review. It is great to hear that the driver from our Cockermouth branch was able to deliver you order where you needed it even though you were not there to receive you order and that you are happy with the service you have received. Thank you for choosing JT Atkinson and we hope to see you again soon
Delivered on time as promised.
Delivered on time as promised.
Driver was very helpful and careful when off loading into a designated area for us to access the MOT1 bag.
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Neil, it is great to hear that the driver from our Cockermouth branch was helpful and delivered your order exactly where needed. Thank you for choosing JT Atkinson and we hope to see you again soon
Very happy with the product we ordered
Very happy with the product we ordered. Delivery was great. I would buy from again
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for this review Sarah. It is great to hear that you are happy with your order and delivery and that you would use us again. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you fir this review Neil. We are pleased to hear that your order arrived in good time and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Jim. It is great to hear that your order arrived quickly. thank you for choosing JT Atkinson and we hope to see you again soon
Excellent price for a great product
Excellent price for a great product. Really good delivery too. Driver placed our delivery exactly where we needed it.
6 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that you are happy with the pricing of your order and that the driver from our Cockermouth branch was able to deliver exactly where you needed. Thank you for choosing JT Atkinson and we hope to see you again soon
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