JUDE | LLOW Reviews 

290
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, often noting the premium materials and craftsmanship. Many people appreciate the stylish and versatile designs, finding them suitable for various occasions. Reviewers frequently highlight the exceptional customer service, describing it as professional, helpful, and going the extra mile. However, some customers also noted significant issues with customer service, including unresponsiveness and being ignored when trying to resolve problems. These experiences sometimes involved very long delivery times, non-receipt of products, or receiving incorrect items without resolution.

What people talk about most

Product

Users consistently express high satisfaction with the product, frequently describing the trainers as amazing,... See more

Quality

People report positive experiences with quality, often describing products as having a premium feel, being... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and quick communication of... See more

Customer service

Consumers find customer service to be positive, with many describing it as "heroic" and "fantastic." They... See more

Service

Customers consistently report exceptional service, often describing it as friendly, quick, and unbelievable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... See more

Rated 5 out of 5 stars

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the... See more

Rated 5 out of 5 stars

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on spo... See more

Rated 5 out of 5 stars

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some... See more


Company details

  1. #382 of 601 best companies in Clothing Shop

Written by the company

A luxury footwear brand


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(290)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish! I’d ordered a size 10 ready for a holiday and they were to big, Jonny, one of the directors quickly informed of the process for return and ensured a replacement pair were sent out on next day delivery ensuring I received them before my trip. Brilliant communication from start to finish and the product is amazing too! Would highly recommend!

20 November 2025
Unprompted review
Rated 4 out of 5 stars

Need to make half sizes.

Love the trainers and style I think there comfortable too.
But think you should try and get them in half sizes. As you say in your description they come up half size bigger in our normal size. So I bought a pair in size 8 bit tight and second pair in size 9 witch is my size. Come up a bit big. So if you had 8 half would fit me perfect.
Apart from that they are a decent.

10 November 2025
Rated 5 out of 5 stars

Superb Shoes & Superb Customer Service

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some samples he had available and both pairs arrived the next morning, there is no service out there like this and the quality of the shoes is phenomenal. Lovely guy and these will be the only shoes I’ll be buying going forward.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Returned order - No response

Returned order - No refund or response, had a email back to say it had been dispatched which wasn’t my query, my query was where my refund was, I replied, no response, have chased again so we will see

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality trainers

Excellent quality trainers – so comfortable, and very well made. Great Communication from Jude Loww and fast delivery couldn’t recommend enough 👌

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Bought my first pair when the brand has…

Bought my first pair when the brand has just started I think and now have five or six pairs. I’ve loved every pair of the trainers I’ve had, the box, bag etc just adds an extra. Top quality trainers and a genuine nice bloke. Always helped if needed anything.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional company run by top people

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the leather/suede is of a higher calibre to brands such as Arne and Cleens.will definitely purchase in the future.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Love this brand I’ve bought 4 pairs now…

Love this brand I’ve bought 4 pairs now
I’m really impressed with the trainers. The design is super clean and minimal, but they still feel really special. The leather is soft and high quality, and they’re comfortable enough to wear all day. You can tell a lot of care has gone into making them. If you’re looking for simple, luxury trainers that go with everything, I’d definitely recommend Jude llow.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

11/10* impeccable service!

11/10* Unbelievable service!
What a guy & what a team- Went out of way to help me with my questions etc. Item arrived perfectly within 24hrs. A perfect item & fantastic customer service! I will definitely be ordering alot more in the future, absolute pleasure to deal with. Thanks again

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Impressed

Great product, quickly despatched and excellent quality when they arrived. Will be buying again. On trend but quite original simultaneously.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had over 10 pairs of trainers from…

I’ve had over 10 pairs of trainers from these guys, a really good crisp sharp finish to a trainer, light weight & mould to the foot really nicely. They look great casually but also work really well with a soft Tailored look.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10

What a guy. Messaged directly as I was born with a condition needing 2 different sizes. Couldn’t be more helpful, and was happy to accommodate for someone with a disability. Unreal fit & style shoes as well . 10/10 will buy again

27 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look