JUDE | LLOW Reviews 

290
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, often noting the premium materials and craftsmanship. Many people appreciate the stylish and versatile designs, finding them suitable for various occasions. Reviewers frequently highlight the exceptional customer service, describing it as professional, helpful, and going the extra mile. However, some customers also noted significant issues with customer service, including unresponsiveness and being ignored when trying to resolve problems. These experiences sometimes involved very long delivery times, non-receipt of products, or receiving incorrect items without resolution.

What people talk about most

Product

Users consistently express high satisfaction with the product, frequently describing the trainers as amazing,... See more

Quality

People report positive experiences with quality, often describing products as having a premium feel, being... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and quick communication of... See more

Customer service

Consumers find customer service to be positive, with many describing it as "heroic" and "fantastic." They... See more

Service

Customers consistently report exceptional service, often describing it as friendly, quick, and unbelievable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... See more

Rated 5 out of 5 stars

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the... See more

Rated 5 out of 5 stars

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on spo... See more

Rated 5 out of 5 stars

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some... See more


Company details

  1. #382 of 601 best companies in Clothing Shop

Written by the company

A luxury footwear brand


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(290)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wife got me some trainers

Wife got me some trainers, they were a bit big and wanted to exchange, was happy to exchange and always available with one off sizes of trainers at good value, hoping for the Trents to make a return soon lol, lovely trainers 👊

11 August 2024
Unprompted review
Rated 5 out of 5 stars

100% will buy again and again.

100% will buy again and again.

Customer service is very hit and miss now days with most people ordering online, I can confidently say that I have had the best experience ever with Jonny.

Initially put an incorrect address, he personally reached out to check whether it was right or not - saving me the hassle of having the travel to collect them from a previous address, then secondly notifies me of a small mark on one of the trainers (that I could barely see) just to check if they were ok.

Quality 10/10
Customer service 10/10

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Five star

Ordered a pair of trainers but needed to exchange for a bigger size. Reached out on Instagram and got a really quick, helpful response. As soon as I sent proof of return, they shipped the new size straight away. Great service and the quality is spot on. Would definitely order again.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

10/10

I’ve had a few pairs of trainers bought from Jude Llow and have never been disappointed. Quality is 10/10, husband says they’re comfy from the start, true to size, communication from customer service is always super quick.
What’s not to love…

5 July 2025
Rated 5 out of 5 stars

Unreal.

Customer for life now. Have tried arigato, Arne and cleens and none of them compare in relation to quality or service.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Jude Llow producing the goods again

Jude Llow producing the goods again! Ordered another 2 pairs, this time over to the UAE with no issues and fast shipping. Always get compliments on them. Will definitely be adding more to the collection, cheers!

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievable quality and design

I have had 2 pairs of different trainers both are of exceptional quality.
They outweigh any designer trainers I’ve had in terms of their silhouette!
They are so comfortable and I would definitely recommend them to anyone after a smart trainer.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

This company…

This company….
Superb comms via what’s app!

Received my Nicos weds and unfortunately slightly too big!
I what’s appd their cx team and they told be to bob back in the post and they would resend a smaller size to arrive next day!

And as promised all went to plan and I now have them for my event tomorrow!

I love good service and highly recommend these guys not just for that but amazing quality product also!

Keep it up guys

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Top Top service

Top Top service, first time buyer and I'll definitely be back this month to build up collection, ordered them on Friday after 2pm and they arrived 11:13am Saturday morning 👌👌

26 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look