JUGGY USA Reviews 2,700

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 882 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the products, frequently praising their quality, durability, and attractive designs, noting that items often match their online descriptions. People appreciate the products' ability to keep drinks cold for extended periods and find them well-made and functional, fitting conveniently into cup holders. The ordering process is generally considered easy, and many express a strong desire to purchase more items from the company. However, a significant number of customers report dissatisfaction with communication and response times, especially regarding pre-orders and shipping updates. Many experienced lengthy shipping delays, lack of tracking information, and unfulfilled orders, leading to frustration and missed events. Some also received damaged items or incorrect products, and a few were unhappy with the pricing of pre-ordered items compared to later sales.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the durability, leak-proof design,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and unfulfilled... See more

Response time

Customers consistently note negative experiences with response times, with many reporting zero communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy. Once it shipped I got it quickly. I pre-ordered a tumbler and understood it would be a bit of time but between ordering and shipping I would have appreciated a little communication.... See more

Rated 4 out of 5 stars

I got my tumbler and like it a lot. I will say the only complaint I have is lack of communication. I pre-ordered my tumbler and was given a delivery date time. This changed quite a few times and th... See more

Rated 4 out of 5 stars

I absolutely love this Tumbler. Shipping took forever though. I would probably have ordered another but I did not want to wait for shipping again

Rated 4 out of 5 stars

I only have one complaint. And it's not that big of one, I really wanted one of the "Resistance" tumblers and they discontinued it. I had really wanted one of those! Otherwise, I had a great experienc... See more


Company details

Written by the company

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!


Contact info

3.6

Average

TrustScore 3.5 out of 5

3k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super cute!

I pre-ordered the Girls Will Be Girls 40 oz in July. Just came today, while I was bummed I didn’t get it for Halloween- its super cute! I will be using this all year for sure!

3 November 2025
Rated 4 out of 5 stars

Love this cup

It would have been a 5 but it was 2 months and I had to ask more then once when it was coming

3 November 2025
Rated 5 out of 5 stars

JUGGY is a great company

JUGGY is a great company! They offer tumblers and accessories for every occasion and person. I have bought 2 for myself and 3 for gifts. High quality, well made. Can’t recommend the tumblers and JUGGY more.

3 November 2025
Rated 3 out of 5 stars

Just rec'd the "Girls Will Be Girls"…

Just rec'd the "Girls Will Be Girls" tumbler today. It was ordered July 16, 2025 so it took 110 days to receive. The tumbler seems to be of nice quality. The main reason for my 3-star review is the time it took to get the tumbler. I ordered one for me and one for my niece and wanted to have them in advance of Halloween. That did not happen.

30 October 2025
Rated 5 out of 5 stars

Fantastic turnaround

Everything from: options, pricing, ordering, to shipping, to receiving, it was fantastic! Ordered Thistless on October 30. Received Nov 3. Talk about a quick turnaround. My cup is seriously cute.

3 November 2025

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