I've been ordering from juicemate for few years,I do only buy the liquid vape which they do deals on all the time,I've never had a problem with my orders so far so good.they get delivered come within... See more
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The vape liquid is ok but does burn rather fast, and the bottles no longer have a good 'soft' spot to aid squeezing...... can only suggest that Quality Control is lacking, I'll be looking else where... See more
Company replied
Further to the order of a juice mate (two) 19 days ago. I'm still waiting on the delivery of my order. Or indeed a response to my many emails. Requesting advice as to a delivery date or detail... See more
Company replied
as a novice i ordered a vape and some liquid, 3 bottles from 2 different brands and Nick from Juicemate messaged me to offer to change to just the one brand as it works better with the vape i ordered,... See more
Company replied
Company details
Written by the company
Family-run online vape shop in the UK, stocking a wide range of juices and hardware at great prices. Shop with confidence.
Contact info
3 Sinclair Way, Prescot Business Park, L34 1QL, Prescot, United Kingdom
- hello@juicemate.co.uk
- juicemate.co.uk
Breach of guidelines
Amazing company
Amazing company, yet again great delivery good quality products. Hassle free ordering. No problems whatsoever. Would definitely recommend.
29 November 2023
the flavour i great the smell smells…
the flavour i very soothing and mellow this is people who enjoy a good smoke plenty of vapour which fills the room with the the smell of pipe smoke i would highly recomend enjoy the taste and smell like i am
24 November 2023
great
great - they were having trouble getting the vapes i originally ordered so they emailed me the very next morning letting me know and telling me other options, great communication. fast delivery too!
23 November 2023
Unprompted review
Too sweet for me
1 November 2023
Amazing
Best 100/10 genuine and honest and helpful and always got what you ever will need.
31 October 2023
I made an order with order number 3804…
I made an order with order number 3804 I ordered 7 days ago even though the delivery time says 1 - 3 days and when I look at my order status it says shipped and it has said that for days
23 October 2023
Unprompted review
Great seller with excellent customer…
Great seller with excellent customer service and good posting time
26 September 2023
Item still Haven’t arrived and has been…
Item still Haven’t arrived and has been over 2 weeks
Not impressed
1 October 2023
Reply from Juicemate
Hi Hayden - this order was sent tracked and is marked as being delivered by Royal Mail:
https://www.royalmail.com/track-your-item#/tracking-results/3206286970004E13256A5
Took over a week to come than it said
2 October 2023
Reply from Juicemate
Apologies for the delay in the order reaching you Connor - delays with Royal Mail are becoming more regular at the moment for some reason.
Reply from Juicemate
Thanks so much!
Love it
Ive ordered from here 3 times and I just love how quick they come! Definitely recommend.
3 October 2023
Unprompted review
Reply from Juicemate
Thank you for the kind review.
Guys are always too willing to help with any queery you may have
These are for my son, anytime i have had a glitch, the guys are on it right away & only too willing to help sort any issue out, so for that service alone I will always go back (it's always Ma gonna do this & that) so hence why i do his shopping.
29 September 2023
Reply from Juicemate
Thank you so much Janet it's much appreciated.
This vape juice is awful
This vape juice is awful. Arrived later than the when it was supposed to. It has to be watered down as it’s thin and has no colour and tastes like fresh air. I ordered Havana Cigar flavour which is dark in colour and this stuff is clear. Won’t be coming back. I repeat, awful product.
29 August 2023
Reply from Juicemate
Hey Jon - really sorry you didn't like the e-liquid flavour you chose, but taste is subjective and these reviews are for the company / service and not individual products that we don't make. We're a seller, not a maker.
VERY GOOD!!!
The order was quick and easy got dispatched straight away no problem. The delivery took awhile Wasnt juicemates fault. I emailed juicemate about the problem they got it sorted in no time and it got delivered a day after the problem!!!
Communication was on point. Juicemate was quick to contact back!!!
15 September 2023
Unprompted review
Reply from Juicemate
Thanks so much Kyrel - it's our pleasure. So sorry about the postage delays, safe to say we won't be using that company again. Hope to see you again soon!
Juicemate is 9/10. Really good
The company is very good because the vapes come on time and they stick to unidentifiable packaging. Overall 9/10, really recommend
24 August 2023
Reply from Juicemate
Thanks so much!
My missing vapes
I ordered twice two days apart one came but it was missing a vape and the other hasn't even come yet
31 August 2023
Reply from Juicemate
Hey Lilian - apologies for the error. If you reach out to us about mistakes we are happy to rectify them right away. Mistakes happen occasionally, and again we are very sorry for that.
Reply from Juicemate
Thank you!
Reply from Juicemate
Thank you so much.
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