Juicemate 

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Rated 5 out of 5 stars

I've been ordering from juicemate for few years,I do only buy the liquid vape which they do deals on all the time,I've never had a problem with my orders so far so good.they get delivered come within... See more

Rated 3 out of 5 stars

The vape liquid is ok but does burn rather fast, and the bottles no longer have a good 'soft' spot to aid squeezing...... can only suggest that Quality Control is lacking, I'll be looking else where... See more

Company replied

Rated 1 out of 5 stars

Further to the order of a juice mate (two) 19 days ago. I'm still waiting on the delivery of my order. Or indeed a response to my many emails. Requesting advice as to a delivery date or detail... See more

Company replied

Rated 5 out of 5 stars

as a novice i ordered a vape and some liquid, 3 bottles from 2 different brands and Nick from Juicemate messaged me to offer to change to just the one brand as it works better with the vape i ordered,... See more

Company replied

Company details

  1. Vaporiser shop
  2. Electronic cigarette store

Written by the company

Family-run online vape shop in the UK, stocking a wide range of juices and hardware at great prices. Shop with confidence.


Contact info

Breach of guidelines

All reviews

(270)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

perfect !

everything was totally perfect will definitely be ordering from these guys again thankyou very much !

30 July 2023
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Reply from Juicemate

Thank you Evie - much appreciated.

Rated 5 out of 5 stars

Try It

Very good Product,if you want a tobacco taste this is the one for you,try it you’re never look back.

23 July 2023
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Reply from Juicemate

Thanks Martyn!

Rated 4 out of 5 stars

Delivered on time good service

The goods were delivered on the date stated and well packed the reasen for 4 stars is the vape was not as pic but still B&L i have to say the vape was very good.

2 July 2023
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Reply from Juicemate

Thank you Christian.

Rated 5 out of 5 stars

fantastic

amazing!! great customer service and very discreet packaging 😊😊😊

14 July 2023
Unprompted review
Juicemate logo

Reply from Juicemate

Thank you.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, with quick delivery and discreet packaging. High quality of vapes with a wide selection of flavours to choose from.

31 May 2023
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Reply from Juicemate

Thanks RB.

Rated 5 out of 5 stars

Discreet packaging — no one suspected a thing;)

I bought 6 vapes & they arrived in 3 days. Went pretty well! Delivery was free, package came discreetly, the vapes were sellotaped together and were wrapped up in black plastic packaging. I was overall very happy with my purchase. This is my 2nd purchase from Juicemate & will not be my last!

30 May 2023
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Reply from Juicemate

Thank you!

Rated 1 out of 5 stars

Not delieverd !!!!

I’ve ordered 2 vape juices on the 31st of may and not one has turned up I have tried emailing but no response my order number is #2140 and it says my order has been full filed when it’s not delivered

4 June 2023
Unprompted review
Juicemate logo

Reply from Juicemate

Sorry about this Felicia - I am sure we got this sorted out for you. Hope to deal with you again soon.

Rated 5 out of 5 stars

Customer Service on point!

as a novice i ordered a vape and some liquid, 3 bottles from 2 different brands and Nick from Juicemate messaged me to offer to change to just the one brand as it works better with the vape i ordered, i agreed and he changed them free of charge (even though they were slightly more expensive) and had them sent out the same day. Excellent customer service and Nick deserves a raise. Cheers!

25 May 2023
Juicemate logo

Reply from Juicemate

Thank you so much.

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