Jules Baxter Reviews 

130
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We love working with Kiersten at Jules Baxter. She’s supporting us across a number of our projects a& brings a calm, capable approach to every interaction. The range is beautifully curated; cohes... See more

Company replied

Rated 5 out of 5 stars

Jess was a life saver. Not only solved our tile selection dilemma throughout the house, but helped with cabinetry and tapware colors, as well as timber flooring. Saved us so much time and headaches. V... See more

Company replied

Rated 5 out of 5 stars

in a word: maurizio zanette. as the face of the business, he has the appropriate combination of knowledge, charisma and sales charm to make my clients (or me) feel valued and their project exciting a... See more

Company replied

Rated 5 out of 5 stars

Linda from Jules baxter was awesome and she guided me in getting tiles for bathroom and future renovation of laundry as well, advised me what to do and what not to do. She not only sold me the best ti... See more

Company replied

Company details

  1. Tile Shop
  2. Decoration and Interior Design Store
  3. Flooring Shop
  4. Home improvement shop

Written by the company

Creativity starts with inspiration. Be inspired by a fresh approach, share our discoveries and create beautiful spaces. Partner with us for your next design journey. Our insights, our expert advice, our down-to-earth guidance — and our love of beautiful tiles — will make it more than you ever thought possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

130 reviews

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4.8

All reviews

(130)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, quality product, and good help with calculating dimensions, thank you Linda

23 July 2024
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Reply from Jules Baxter

Thank you for the feed back. We appreciate it!

Rated 5 out of 5 stars

Exceptional service

Exceptional service, professional , helpful and friendly. Nothing was too much trouble. Suzanna and Linda were a pleasure to deal with and both are very knowledgeable . Highly recommend.

2 July 2024
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Reply from Jules Baxter

Thank you so much for the feedback, Mary! Glad we could be of service!

Rated 5 out of 5 stars

i ordered from Sydney online

i ordered from Sydney online, quick response from email and quick delivery (within a week). Reception is friendly and helpful, delivery at doorstep on time, follow up queries swiftly answered with satisfaction. Good discount and high quality product.

14 June 2024
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Reply from Jules Baxter

Thank you Kit for your valuable feed back! We appreciate it!

Rated 5 out of 5 stars

Purchased small Spanish subway tiles…

Purchased small Spanish subway tiles and was able to collect direct from warehouse. Dispatch person was very obliging and helpful in loading cartons into my car. I found Jules Baxter to be more than competitive in their pricing and the Company was a pleasure to deal with.

6 June 2024
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Reply from Jules Baxter

Thanks Gordon for your comments. Much appreciated!

Rated 5 out of 5 stars

The best customer service ever

The best customer service ever! Linda was incredibly helpful and patient over several months as I went back and forward with selections. Her product knowledge along with design flair is second to none.

4 June 2024
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Reply from Jules Baxter

Thanks for the great feedback, Claire! We are so glad that you were happy with the service!

Rated 5 out of 5 stars

Outstanding Customer Service with Deb

I had an excellent experience purchasing tiles with Deb. There was a wide variety of choices, and she offered fantastic suggestions. The service was highly professional, and everything was delivered exactly as promised. I would not hesitate to recommend Deb to friends and family.

22 May 2024
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Reply from Jules Baxter

Thank you so much for the feedback, Craig!

Rated 5 out of 5 stars

Great service and products

Staff were all excellent, products were amazing and everyone was helpful and knowledgeable. Linda was very helpful arranging our samples and our order.

3 May 2024
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Reply from Jules Baxter

Thanks Dean. Glad we could be of service!

Rated 5 out of 5 stars

Fabulous choice of tiles

Fabulous choice of tiles, professional and very competent advice and incredibly nice and helpful service. Thank you Mauricio!

28 April 2024
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Reply from Jules Baxter

Thank you so much Elizabeth! We appreciate your comments!

Rated 5 out of 5 stars

Service was fantastic

Service was fantastic, everyone went out of their way to organise and deliver tiles at short notice. Great quality tiles. Will definitely use again.

3 April 2024
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Reply from Jules Baxter

Thank you for the great feedback Julie! We are happy that we could provide you with the service!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Googled a particular tile. It showed that Jules Baxter had. Literally communicated every step. Effortless management. Great tile samples swiftly sent to Sydney.
Thank you

26 March 2024
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Reply from Jules Baxter

Thank you Kara for the wonderful feedback! Hope you enjoy your tiles!

Rated 5 out of 5 stars

Thankyou Deb!

Deb has wonderful product knowledge making the whole selection process a breeze! The following ordering and receipt process happened efficiently, making this a very positive experience!

19 March 2024
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Reply from Jules Baxter

Thank you Julie for your feedback! Much appreciated!

Rated 5 out of 5 stars

Great service

Great service
Very professional men

11 March 2024
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Reply from Jules Baxter

Thank you Scott! It's great to get such positive feedback!

Rated 5 out of 5 stars

The warm welcome

The warm welcome, listening to what I was looking for, knowledge of the products and price point all contributed to my positive experience. Can't wait to see the tiles I picked in my new kitchen. Thanks so much.

28 February 2024
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Reply from Jules Baxter

Thank you for the feedback, Delma. So glad you were happy with our service!

Rated 5 out of 5 stars

Beautiful Tiles & Great Value

The tiles look incredible. Very happy with the value and service provided at every step of the way.

21 February 2024
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Reply from Jules Baxter

Thank you for your comments Damian! Your feedback is much valued!

Rated 5 out of 5 stars

Easy Process Online

I experienced fast and efficient communication from Linda, she was very helpful.

12 February 2024
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Reply from Jules Baxter

Thanks Justine! Glad you were happy with the service!

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