Jumpman Gaming Reviews 421

Had my account open for 1 year. I deposited and withdrew small amounts no problem. When a won a bigger amount the requested identification. I uploaded what they requested, then they asked for more which I don’t have. Basically they won’t pay out

I have winnings of £6,100 on my account and I withdraw the money before I got my account closed and I still don’t have this money till this day. I’ve tried to email them and they won’t give me my money. I hope they get shut down as that’s my money they are holding onto, it’s fraud

This is a SCAM company. You cannot contact them directly and they do not have a telephone number.

A complete scam company I did write a review a few years back just noticed it has been taken down for being flagged. This company is a massive concern run by crooks never payout a penny but happily take all deposits without any need for account verification once yiu try and withdraw money thats when the nightmare starts complete scam should be locked up anyone involved with this complete scam site. Avoid all sites that have anything to do with Jumpman Scamming I mean gaming

I have been playing on Luckycow bingo owned by Jumpman gaiming for some time winning small amounts then 4 weeks ago I won a considerable amount I was already verified so I went to withdraw I withdrew the largest amount first then withdrew £50 it sent me the £50 witin hours however the larger amount did not appear, I went back onto the site and it said I wasnt verified and to verify myself I thought this was strange but when I tried to verify myself using the their scanner it wouldnt work tried the chat but that was just a bot and didnt send it to anywhere eventually found an email for support sent the information they requested 3 days later they said the driving licence I sent wasnt enough and I needed to send it again this time with me holding it so did it 3 days went by then another email saying they needed a picture of my debit card with certain numbers hidden did this but then 3 days later they said they needed a utility bill dated within the last 3 months sent it 3 days later said they wanted a telephone bill sent it 3 days later said they needed my driving licence I sent a message saying you have already got this then 3 days later they said we need a utility bill this went on and on for 4 weeks over then I started looking into jumpman gaming its owned by a massiver super group called (SGHC) They have billions coming in from the gaming sites they own but wasnt paying me my money that I was requesting every 3 days more info was requested from them so I decided to play them at their own game I joined linkedin and found the ceo of jumpman gaming on their also her facebook page also loads of other staff members of the (SGHC) company and started messaging them even commenting on posts they had put on linkedin which was lots questioning why they ignore there customers and dont pay out whats been won fair and square its took me quite a few weeks but eventually I received a email today telling me that the mmoney would be in my bank withing 3 days it went in straight away they only reason Im going to all this effort to put what happened is Im sure there are lots more people out there like me who were owed money, never give in messgae me if you want help I can tell you who and what I did to get my money heres my email biscuit 274 @ myyahoo .com thank you please dont join luckycow bingo check what other sites jumpman gaming own before playing they are going under they have already been charged £500 000 for money laudering

Jumpman Gaming have just stole £1,000 from me on their Mega Reels Casino. Having sent 492 different forms of PHOTO ID over a period of 6 years, to try and withdraw the £1,000. They finally sent me an email saying I breached their terms & conditions, which is a crock of BS. Luckily I video all my activity on gambling sites to safeguard me. Jumpman Gaming have already been fined £500,000 in 2023 for money laundering. They operate over 200 SCAM casino sites and only 28 people work for them. Jumpman gaming have no telephone number and no real life address. They say they have gambling licenses but if so all their affiliations would breach their UK gambling license. Stay well clear of the 200+ Jumpman Gaming casino and slot sites aimed at Stealing from UK citizens,

They don't let you withdraw less than £20, charge you £2.50 to do so (this wasn't mentioned anywhere when signing up). I wasn't even able to withdraw the £20 once I built it up as apparently I hadn't spent enough! Ridiculous and would be interested to know how this is even legal.

Do not gamble on ANY Jumpman gaming sites. Recently I used a site by them (first time) and found it notoriously difficult to withdraw any winnings. When I was ahead I had over 800 quid wagering requirements to withdraw bonus balance. I soon realised when trying to withdraw my normal winnings - this takes priority. As a result, it wouldn't let me withdraw (bearing in mind, they charge 2.50 for withdrawals and minimum withdrawal is 20 quid, but the minimum deposit is far less - so stupidly; I deposted a tenner to get to over 20 to withdraw the money I'd won).

What happened was getting about 30 spam copy+paste emails a day pretending I wasn't engaging with their emails and just repeating and saying if they didn't hear from me, they would close the ticket. Frustratingly, I could not get any real response from them and ended up running the rest of my balance down (as others have said they wound up doing) realising I was never getting my money back. The only email I ever had that was different was this one:
"Hi toffeelattex,

I can see after looking into your account that you have deposited but not played on-site, could you kindly explain why this is?

Once received we can then advise further.

Kind Regards,
The Support Team"
After explaining that this was nonsense, as I had actually placed a 20p slots bet (albeit by accident, since it used my money instead of a free spin) whilst waiting for a reply to use the rest of my free spins then immediately stopped when I realised it was using my real balance.

I then used another site (paybymobilecasino) later not realising it was the same company. I eventually made 70 quid profit in one night and decided to cash out. They demanded I use a card to deposit before I withdrew; but I wasn't verified yet anyway (I deposited using Boku - which charges to a phone bill).

Was a bit smarter this time and decided I would verify first before depositing on a card to withdraw my winnings. The QR code on my profile said it was expired and so I emailed them to do it manually (I can't use livechat as I tend to mostly play late at night, but judging from other comments, livechat doesn't work anyway). After no response for several days I checked my email to make sure I did it correctly and soon realised the email address that is the contact for paybymobile, was support@jumpman - the exact email that was for the other site I used.

I realised at that point I was most likely screwed and would never get that money out and ran the rest of my balance down. Will stick to the mainstream sites (Paddy, WH, Sky etc) from a now on and never try to be smart like that again.

Won cash and asked for ID, fair enough. Zero response from support and still no cash.
Seven days later nothing just a review questionnaire asking how they did to the enquiry. You couldn’t make it up.!
Shocking unlike other sites who ask the same re ID and pay straight after.

THE TRUTH IS THAT YOU ARE AN ORGANIZED CRIMINAL GROUP THAT IS INVOLVED IN GAMBLING FRAUD OPERATING IN THE INTERNET SPACE. THIS IS THE FIRST ALLEGATION IN WHICH THE POLICE AUTHORITIES AND STATE SERVICES SHOULD BE INTERESTED, BECAUSE THE SECOND ALLEGATION IS THE TRADE IN PERSONAL DATA OF CUSTOMERS WHO REGISTERED ON YOUR CASINO SITES AND HAD TO VERIFY THEIR PERSONAL IDENTITY, BANKING AND RESIDENTIAL ADDRESS, I.E. ID CARD, BANK CARD PLUS ACCOUNT BILLS AND UTILITY, INTERNET OR PHONE BILLS. AFTER VERIFICATION, 80% of casino players begin having problems withdrawing their winnings and cannot even log in to the casino website. They are interrupted while playing, kicked out of the casino website, and blocked from returning for 24 hours. Sometimes, players are unable to log in for several days, especially those with larger payouts. FINALLY, TO MENTALLY KILL AN ANNOYED PLAYER, THE LIVE CHAT DOESN'T WORK AND THEY DO NOT RESPOND TO EMAILS AT ALL. I GUESS THAT THESE JUMPMAN WEBSITES ARE CONTROLLED BY AI IN THE FORM OF BOTS IN 60%.

Do not use their sites. They partake in illegitimate practices to prevent withdrawals forcing you to play down any balance.

This company should not be allowed to keep ripping people off..every gambling site this company are involved with and believe me there are quite a few, the games do not pay out.
There is no fair play, rtp is disgusting way below what it should be, and the bonuses are horrendous if you're lucky to get one.
There is no way these games are regulated because you cannot be unlucky every damn time you deposit 100s of £££ that's just mathematically impossible.
These sites are not playing fair no matter what wager you put on you are guaranteed to lose, I know it's gambling and I've the money to do so, but being down or losing every deposit just doesn't bode well..

After being a regular customer and making deposits they have not given any bonuses that they promise on deposits. Have not recieved any for weeks. Yet still take my deposits.
And have tried to contact them thru the messaging service 3 times since Friday and have had no reply or explanation as to why or reemburse me the bonuses I’m owed.
Very unacceptable poor customer service and spoils the experience on there site.

I have all my documents submitted and cleared ect. Have even made withdrawals. 2 weeks ago I deposited money into my account on Amazon slots. After my deposit was applied to my account I tried to play a game. A message came up my account has been disabled. Go to my inbox reply to email and they will get back to me asap. There was no email in my inbox. After emailing for 9 days I finally received a email. Answered the questions and now still 2 weeks later I cant get a single reply. This was not even something I won. My money i deposited. I sent emails every day. I am going to report them if issue is not resolved in 2 days I also dont understand why a uk based company is the people I have to speak with when im playing on a ontario gaming site.

The worst ever I played they have a lot of casinos I played on loot casino I won some money 2000 and they locked my account they asked me id 10 times and now they don’t answer I don’t know what to do

When coming on here to check the reviews I’m shocked that so many have the same issues and nothing is being done. I think someone should set up at online petition against Jumpman so that someone listens!

It’s not only about the poor performance of the slots. Or the fact they make it almost impossible for you to withdraw, yet very easy to deposit!!
It’s the fact that they are a regulated site in the UK that is supposed to be governed by a strict set of rules. Yet these sites under jumpman are in plain site ignoring their responsibilities and telling lies!!

Live chat - they advertise this and it’s a lie! It’s email which isn’t live jt takes days to get back to you!

Verification - seems simple but isn’t as they ask you to very many times even when they’ve approved your ID

Responsible gambling - they do not follow this is any way.

I’ve set up a face book group for anyone having these issues please let’s work together to stop this. Close jumpman down

All I asked if there was a contact number and if there is a possibility I can get my withdrawal sooner as my son is in hospital and needed the money to get to him other wise it would off took me 5 hours to walk then I get a email back from jumpmans support team telling me I need to go to Samaritans and the blocking me out of the sight I was playing on. So my situation is now why judge me just because I want to get to the hospital and see my son it wouldn't bother me that much if I had family to support me but unfortunately I'm on my own

Iv only played on one of jumpmans sights and deposited on the first unfortunately I cant put this aside if anyone who can point me in the right direction on my next step please message thanks for the time and I have all the screenshots aswell

Discriminating RACIST scumbags.

Tried two different jumpman gaming sites first 1 for 20 pounds went very quickly.

Second one 20 in got a bonus made 10 pounds they gave a 10 pounds bonus played second game 50p a spin also went very quickly.. So 60 pounds over two sites operated by jumpmangaming

So closed both down

Rubbish experience in my opinion

BINGO ALLSTARS

Still waiting 3 days for £60 withdrawal.

Still pending. AND ACCOUNT FULLY VERIFIED.
Just spoke to live chat who advised I had to verify again and wait another 3 days.
Wow