Jumpman Gaming Reviews 421

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express dissatisfaction with various aspects of the service. People report issues with payments, indicating an ambiguous experience. Consumers have also reported negative experiences with the website, response times, and customer service. Many reviewers mention difficulties in contacting the company. The general sentiment indicates that people are having a negative experience with the business. Reviewers report that the company does not provide a satisfactory service. The overall consensus is that the business needs to improve its services to provide a better experience.

Based on these reviews

Rated 1 out of 5 stars

Take unauthorised payments via PayPal. Impossible to get refunds from them or PayPal as PayPal just say the payment was authorised, who by!! Avoid these scammers at all cost.

Rated 1 out of 5 stars

If i could do below 1 star I would. This’s by far the worst gambling group I’ve ever seen. They have spread like a plague with countless websites under the same parent company I.e jumpman gaming. Peo... See more

Rated 1 out of 5 stars

I have been fighting for over 2 months to get what I won they don't answer back my money just disappeared doesn't show under withdraw, I have taken screen shots of everything. Worst site ever. They sc... See more


Company details

  1. Casino
  2. Betting agency
  3. Gambling Service
  4. Online Casino or Bookmaker

Information provided by various external sources

Leading Innovators in iGaming since 2010. Discover why we're one of the fastest growing B2B Casino Networks around.


Contact info

1.1

Bad

TrustScore 1 out of 5

421 reviews

5-star
4-star
3-star
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1-star

Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Crooks

This company are absolute crooks. Like every other review on here, when you win they want identification off you. You can upload it as many times as you like, you're not getting your winnings.
Avoid them like the plague.

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

If you’re reading this it’s already probably too late.
I deposit £50 using Apple Pay. Didn’t like the look of the site so thought I’d withdraw my money.
It won’t let me.
How this company hasn’t been closed down I have no idea.
Just avoid at all costs

26 December 2024
Unprompted review
Rated 1 out of 5 stars

I accidentally pressed 50 to deposit…

I accidentally pressed 50 to deposit instead of 10 been asking for the deposit back finally accepted my ID but cannot go further with withdrawal

Absolute shambles not responding via email I wish I had read the reviews before opening site. They took my money in seconds why is it so difficult to get back will take this further if they don’t allow me to transfer my money

20 December 2024
Unprompted review
Rated 1 out of 5 stars

I signed up to express wins about 3-4…

I signed up to express wins about 3-4 weeks ago, to begin with never had a problem my withdrawals went in fine (24hours). All verification was accepted then when I tried to withdraw it kept saying to contact customer service for over 2 weeks now I have been emailing and not got any response as to what is happening with my withdrawal. Absolute joke.

14 December 2024
Unprompted review
Rated 1 out of 5 stars

Verifications and withdraws are very…

Verifications and withdraws are very long, so that you will continue to play and end up losing it all, also on fluffywins my game crashed on a bonus on first spin and 2 years later still not resolved not even one response. Very bad company

26 November 2024
Unprompted review
Rated 1 out of 5 stars

I've have tried to get hold of nation…

I've have tried to get hold of nation bingo about 50 times to verify they don't answer no way of contacting them and just ignore you on here ...Are the gaming board actually going to do something your all criminals and as corrupted as each other including the gaming board. You slots spin dead same sequence constantly nothing but a scam . We should boycott nation radio because it's there site there promoting to there listeners and people are getting scammed you can't promote a casino then scam everyone shame on you .

1 November 2024
Unprompted review
Rated 1 out of 5 stars

DANGER: SCAM SITE!!!

This is the second time that this company has STOLEN cash from my account. They change the names of their theving casinos, this time it is MIRROR casino. I was duped because this unethical company had copied the name "MIRROR" from a popular newspaper, in fact the wording and colour was identical to the newspaper. This is copyright infringement! Greedy & DISHONEST.

15 November 2024
Unprompted review
Rated 1 out of 5 stars

What a joke

What a joke. My friend was playing on a site (buffalo spins) run by these jokers. She has won some money and is unable to withdraw it. Contacted them via email and was told to submit photo of passport, driving licence, proof of address, and back account details. She did all of this and was told she can now submit a request to withdraw her cash balance. But she is still not able to do so and the support team are not getting back to her now when she is asking for help. They clearly are happy take money from you but don't want to pay out when you win.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Won 3k asked me to verify my account…

Won 3k asked me to verify my account sent them all the id they asked for and they paid me straight away, was very worried with all the bad reviews but had no problem other than having to email them the id as their photo app thing wouldn't accept my picture

19 August 2024
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if I could

Would give zero stars if I could. Avoid avoid avoid at all cost all their site I played on club 300 online was all fine while I was depositing my card checks fine went to withdraw all of a sudden I need id checks was okay this was last Thursday the locked out of my account Friday sat and Sunday then Monday I could get on then suddenly my card up load didn’t meet requirements even though I used same photo as before as same card. You send pics one day next day get refused week later still not approved so used my winning and closed account the relief I feel not having to deal with these people was worth spending every penny.

14 August 2024
Unprompted review
Rated 1 out of 5 stars

Place needs closing down

Place needs closing down, (lucky stars casino), been with them nearly 2 years and now tried to make my first withdrawal for a grand after spending probably 10k (yippy) and so far on day 6, I was asked to upload my card ( can only upload 1 pictures at time) so I uploaded the front (rejected) then the back with all the details of the card (verified) then after 5 days days get a reply to 1 of my several emails now saying need picture of the front of the card, place is a joke, no contact number, no live chat, email get a response days later if you even get 1, I think uk gambling commission needs to look more into these clowns because they shouldn’t be allowed to trade, games never play all take all the time, I’m a big player and this is my first withdrawal in nearly 2 hours, need I say anymore legalised criminals

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Had no previous issues but sat 3rd…

Had no previous issues but sat 3rd august won bingo twice, cash never went in balance, emailed complaints got reply Tuesday to say all resolved winnings credited to balance but it’s not there £120 in total not credited shocking they need reporting

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Would of gave no stars the…

Would of gave no stars the communication between customers and these is non existing what a joke of a site Amazon slots
Mirror bingo
Both sites run by these guys one sites pays out fine no issues the other wants the same ID every week impossible to get through to anyone and this is a tiny win I'm in major loss with these sites but the fact I can't withdraw after 2 years nearly is disgust what's worse is that amazon slots literally gave me a win after 3 grand spent and it was 51 quid I can't even withdraw it

28 July 2024
Unprompted review
Rated 1 out of 5 stars

I opened the account 2 years ago…

I opened the account 2 years ago provided all I.d have had money out if there but now they are asking for my I.d all over again I have won £201 and they are not getting back to me been a full 7 days since 1st message to them and still not heard anything back there is no phone number no ability to live chat nothing the gambling commission will be hearing about this as this is blatant theft

19 July 2024
Unprompted review
Rated 1 out of 5 stars

RATS

Again I reiterate what others say. You will find it impossible to withdraw any winnings you make. Every excuse under the KYC reason. You will provide every identification you have but still it's not enough.

They will take your cash no problem but DO NOT expect any withdrawal.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company to they are con…

Do not use this company to they are con artists, won money 50.15, asked for withdrawal, so asked for identification, so sent the information kept on saying I'd refused, sent numerous emails and messages, but no response, please avoid this company, I've informed the Police and they looking into this

8 July 2024
Unprompted review

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