Jumpstr Reviews 765

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 370 reviews, reviewers had a great experience with this company. Customers frequently highlight the platform's ease of use, describing it as simple, straightforward, and user-friendly for distributing music. Many appreciate the quick and efficient process of getting their songs onto major streaming platforms like Spotify, often noting that releases happen faster than expected. The service is also praised for being free, which is a significant advantage for many users, especially new artists. However, some customers were dissatisfied with certain aspects. A recurring concern is that music is not always distributed to all promised streaming services, specifically mentioning Apple Music and TikTok as missing platforms. Some users also reported issues with songs being rejected for unclear reasons, or experiencing delays and problems with their release dates. A few reviewers also noted that their accounts were restricted or deleted without explanation, and some encountered difficulties with their music being placed on cloned profiles or facing copyright issues despite creating original content.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the service as fast, efficient, and... See more

Product

People report ambiguous experiences with the product. Some customers praise its ease of use, stating it makes... See more

Website

Users describe ambiguous interactions with the website. While some reviewers praise the clean interface,... See more

Social media

Reviewers mention ambiguous feedback about social media. Many customers appreciate the quick distribution of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far the best free distributor i've ever encountered. i love their fast release times, but the copyright system is sometimes just messed up, because when one of my tracks get rejected, sometimes it... See more

Company replied

Rated 4 out of 5 stars

Its super easy to distribute your songs, especially for free! but my song wasn't distributes to every streaming service it said it would be. But that's ok! because it posted to the main ones with the... See more

Company replied

Rated 4 out of 5 stars

Sometimes the release gets declined for no reason. Seriously, the reason given is just blank sometimes. Some releases just require a hammer. Also, the site said my releases are going on iTunes and Am... See more

Company replied


Company details

Written by the company

Jumpstr is a free distribution platform to get music into Spotify, Amazon, SoundCloud, Facebook, Instagram, Deezer, and more.


Contact info

3.9

Great

TrustScore 4 out of 5

765 reviews

5-star
4-star
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2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Efficient

Efficient, honest, dedicated, and respectful work! 🙏🏼

21 April 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Jonas, your review is truly appreciated. Our team is committed to ongoing improvements across the service.

Rated 5 out of 5 stars

This service is actually AMAZING!

This service is actually AMAZING!! The good thing I liked it is that the publish is too fast as I want just I have to wait only 3 days I love Jumpstr 🤍🤍🤍🤍🤍🤍

18 April 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Thank you for the thoughtful note, Shiko!

Rated 3 out of 5 stars

Restricted Account - Good Website Though!

My account has been restricted now and just directs me to a reloading page - the site is amazing and works well it's just I don't understand why it keeps happening! I do need access back to it!

16 April 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Joe, unfortunately, we are no longer able to distribute your content. We will complete the takedowns you've flagged. Our team has sent you and individual response regarding this through support as well.

Trustpilot is assessing this review in accordance with our flagging process.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 4 out of 5 stars

Very good serves

The Best Free Distributor

17 April 2025
Unprompted review
Jumpstr logo

Reply from Jumpstr

SVEED, your review is truly appreciated. Our team is committed to ongoing improvements across the service.

Rated 1 out of 5 stars

They restriced my account for no reason

My account has been restricted for no reason. Last year they've already deleted my songs from Spotify, but later reinstated them after admitting it was an error.
This time they restricted my whole account and my royalties are being withheld without any prior notification.
I only found out about this by chance when logging in. This is a lack of transparency. My music is currently still live on Spotify, proving there is no legitimate violation from their side.
Please fix this problem. Something like this shouldn't happen twice.

Edit: Don't listen to their reply. Even after contacting their support, they don't give you more information or a reason. I've seen a few Reddit posts about people having the same issue. You can also see it in the other 1 star reviews on Trustpilot. I've sent them one last email, giving them the chance to restore my account. Let's see how they reply. Otherwise I'll have to take legal action. Currently, I would advise everyone to not use this distributor.

8 April 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Jan, we're sorry to hear you're unhappy with your restriction. We can assure you our team only places restrictions on accounts that indicate confirmed copyright infringement. We are happy to provide more information or assistance if you reach out to us.

Rated 1 out of 5 stars

Awful

Awful, banned my account for "copyright" when I made every single element of the 1 song I uploaded using jumpstr. Not to mention that apple music issue is NEVER getting fixed.

6 April 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi there, we're sorry to hear you're not satisfied with your restriction. Nevertheless, we wish to assure your this restriction was the result of a careful review by our team caused by strong infringement concerns.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 3 out of 5 stars

Apple Music = nope

My only complaint is that Apple Music isn’t working anymore. Other than that, great service. Did I mention the service is free?

2 April 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Benny, your review is appreciated. Our team is committed to ongoing improvements across the service, including the DSP range.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I have distributed a lot of music so…

I have distributed a lot of music so far through them and a lot more is coming so we can really please my company is really pleased and I am really pleased as a artist and also as a record company I am very pleased with their services I would recommend them to everybody but of course I don't want nobody going through them unless they come to me hahaha

29 March 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Thank you for the thoughtful note!

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