Junk Bunk Reviews 694

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and efficiency, often highlighting how helpful they are during stressful situations. The service is frequently described as excellent, with many appreciating the quick response times and the ease of the removal process, even for challenging items. People also found the pricing to be reasonable and competitive compared to other companies, with many expressing satisfaction with the value received. However, some customers also noted issues with pricing, where the company attempted to increase the agreed-upon price significantly upon arrival, despite clear descriptions and photos provided beforehand. A few other people also felt that communication was misleading, leading to frustration and wasted time when services were not provided as expected.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, politeness, and... See more

Staff

Clients share positive opinions on staff, frequently describing them as polite, friendly, and efficient.... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers reporting reasonable, fair, and... See more

Response time

Customers had positive experiences with response times, with many reporting immediate replies and quick... See more

Product

Consumers find the product offerings to be ambiguous, with some highly recommending the service for removing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to organise. Friendly and accommodating staff. Kristof and Maria are excellent. No stress/problem. Arrived on time. just showed furnitures to remove. No more questions. cleared quickly with smil... See more

Rated 5 out of 5 stars

A team of two who arrived on time and removed our dining room table with four chairs and an arm chair. It took them 15 mins or even less. Very efficient/professional and respectful of our home whic... See more

Rated 5 out of 5 stars

This was the easiest sofa disposal I have ever done. Charming and helpful people on the phone and doing removal. I had been worrying unnecessarily about how they would get the large sofa out. Didn’t k... See more

Rated 5 out of 5 stars

The removal job is excellent! A man and a lady arrived in time as we scheduled and they worked efficiently and carefully without damaging any walls. I would lightly recommend their work if anyone ne... See more


Company details

  1. House clearance service

Written by the company

Rubbish Collection Company providing wide range of services such as household waste removal, garden waste collection, building waste removal, office clearance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

694 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very efficient service

They made everything so simple. Quote received the same day I contacted them and a collection date set for the next day. The collection team arrived on time and removed all the agreed items. One very satisfied customer! Thank you Anna at the office and the collection team.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

I was very impressed with the service. The guys removed my heavy chairs so quick and they was very professional in their job. Very polite too...

Would recommend them.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Team did a fantastic job today

Team did a fantastic job today, I underestimated the amount of things
for removal but the job still got done . Thank you very much . What hard workers you are . Highly recommend

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Used Junk Bunk to remove a bed

I highly recommend Junk Bunk for anyone needing furniture removed. They recently helped us get rid of a king-size bed and mattress, and the entire process was faultless from start to finish.

Communication via WhatsApp was incredibly easy and responsive, which made booking a breeze. The team arrived on time, handled the heavy lifting professionally, and the payment process was simple.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Very pleasant and professional movers…

Very pleasant and professional movers who were respectful of my property throughout the move. You have the option to pay in cash which I chose to do when the job was completed. Would definitely recommend and use Junk Bunk services again. Thankyou from Kay

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Cheaper and Faster

They were cheaper than other quotes that I received and were able to collect sooner than other companies said they were able to. Setting up the appointment was easy and quick, friendly customer service.

23 December 2025
Unprompted review
Rated 4 out of 5 stars

Very good service

Very good service. Quick & quiet. Receiving payment details earlier would have saved some time, but the delivery man was patient. Good service in general. I would recommend them. L

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely AVOID use this company!!!

Absolutely do not use this company. We had already agreed on the price and confirmed the date and time. I had also provided photos and a written list of all the items that needed to be moved. However, when they arrived on-site, they attempted to increase the price by about 40%. Because of this sudden change, we had no choice but to cancel. Based on my experience, their behaviour was extremely unprofessional and unacceptable.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Short notice furniture clearance - stress free

I had to clear furniture from a storage unit at very short notice. Junk Bunk took the stress away. Fast, friendly and effective - on the phone, by email, via WhatsApp and in person. A polite & professional team. I called late Friday afternoon; they came Saturday morning. All I had to carry was the padlock!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The removal job is excellent! A man and a lady arrived in time as we scheduled and they worked efficiently and carefully without damaging any walls. I would lightly recommend their work if anyone need the removal service!
The lady who answered the phone call is extremely polite and helpful!
Thank you so much!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Furniture removal

They two men who came to remove my wardrobes and bed frame were very polite and efficient made sure to work fast and cleaned up any mess after them. They had to dismantle everything as it was impossible to get them out of the flat otherwise. They can ready and organised. The lady on the phone was also very polite.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy to organise

Easy to organise. Friendly and accommodating staff. Kristof and Maria are excellent. No stress/problem. Arrived on time. just showed furnitures to remove. No more questions. cleared quickly with smiling face. really helpful in between the stress of vacating apartment. highly recommended. Gigi on other end keep me informed of every step. all in all good service.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Organised, efficient and good service

Agreed to come the next day and turned up on time and happily took my old sofa out quickly and efficiently and asked if I had anything else for them to take away and it was good value relative to other companies.

Thank you junk bunk.

30 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look