Filled in the web form the night before, got whatsapp messages this next morning, had a few messages back and forth and everything seemed good. Then a no show, and no response to any forms of contact... See more
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See what reviewers are saying
Absolutely first class! Contacted Junk Munch yesterday morning to get garden shed emptied, I accepted their terms,the work has been done in less than 24 hours.Nathan was brilliant ⭐️
Used JunkMunch to clear some old bits and pieces before our house move. Communication was via WhatsApp, and the whole booking and collection process was simple and straightforward. Arrived promptly... See more
Communication was prompt as was the service. Very efficient, and left area clean and tidy. I did not even have to be home, they took pictures when job complete and I paid remotely, so convenient. Very... See more
Company details
Written by the company
At our JunkMunch LTD, we are committed to providing a professional and reliable waste removal service that meets the needs of our customers in the most cost-effective and efficient way possible. With over 4 years of experience, 336 online reviews, and thousands of satisfied customers, we have the expertise and reputation to deliver the best possible service. Whether you have a small pile of household waste or a large commercial project, we have the tools and resources to get the job done right. Our team of specialists is dedicated to providing top-quality service and ensuring that your waste removal needs are met in a timely and efficient manner. We are confident that our commitment to customer satisfaction and our experience in the industry make us the best choice for your waste removal needs. We look forward to working with you and helping you achieve your goal
Contact info
63/66 Hatton Garden, Fifth Floor Suite 23, EC1N 8LE, London, United Kingdom
- 07589 312797
- junkmunchuk@gmail.com
- junkmunch.co.uk
4.3
Excellent
352 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class communication and customer…
First class communication and customer awareness. Highly recommend
16 March 2023
5* service!
Great service! Initial quote was speedy, communication was good, and they were happy to answer any questions I had.
Booking was very straight-forward, and I was given an ETA on the morning of collection. The team were really friendly and quickly removed my unwanted items.
I’ll definitely be using JunkMunch again in the future!
11 March 2023
Experience was brilliant
Experience was brilliant. On time, polite. Will definitely use again.
7 March 2023
I am really pleased with communication…
I am really pleased with communication and service. They were a friendly professional team. Would definitely recommend.
4 March 2023
Sent a WhatsApp message on the Friday…
Sent a WhatsApp message on the Friday asking if they could remove my mattress from my front drive on the Saturday - (even though Saturday is not their working day - they obliged)! They arrived on Saturday morning (sending me a 45 minute warning of arrival text) - were very polite and professional and the most economical refuse disposal business in my area! Would definitely recommend and use again. Thank you Junk Munch Ltd. 😊👍💛
Kind Regards, Bernadette.
4 March 2023
Unprompted review
Always brilliant customer service and…
Always brilliant customer service and helpful, highly recommended!
2 March 2023
Extremely easy to contact and organise…
Extremely easy to contact and organise a pickup, very organised, made the whole experience very easy, would definitely book them again in the future, big thumbs up from me
4 March 2023
Fair price and great service
3 March 2023
What a quick and efficient service…
What a quick and efficient service removal. Will be sure to use you again. Thank you so much for your service today, you took a lot of stress off my hands honestly so grateful
Many Thanks Carla
23 February 2023
Unprompted review
Fantastic experience
Fantastic experience, quick to reply with quote, booked in a couple of days later, quick to have everything cleared up. Would recommend!
20 February 2023
They are wonderful and quick too
They are wonderful and quick too. Lovely people and great service
18 February 2023
They make me lost the day work and didn’t came to collect the rubish!
They are not correct with the time scale and doesn’t take the responsibility for the low they caused to the people
15 February 2023
Reply from JunkMunch LTD
Thank you for your recent interaction with our company, and we appreciate the opportunity to provide you with a quote for the removal of 2 black sacks on February 4th.
We understand that you requested a Saturday collection, and our team promptly sent you the booking form to secure your preferred time slot and day. However, we noted that the booking form was not completed until the following Saturday 7 days later, which unfortunately meant that your requested 2-hour time slot and day had already passed.
We would like to remind you that due to our limited availability, particularly on Saturdays, the booking form must be filled on the same day to secure your preferred time slot. We apologize if this was not communicated clearly during our interactions with you.
As a result of the circumstances, we processed a full refund of your deposit on the same day to ensure that you did not incur any additional costs. We hope this action has resolved any issues, and we would like to assure you that we are committed to providing excellent service to all of our clients.
Efficiency
The service was great, efficient and responsive. I didn’t have to worry. Even when the situation changed they still accommodated me.
7 February 2023
On time and a great price
11 February 2023
Unprompted review
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