Just ask Reviews 

This company is nothing but a scam..It doesn't matter which AI you talk to they are all the same A big scam..I was directed to this site by Google and I thought is was part of Amazon..I wanted to return an Item to Amazon because they sent me an extra item..Trying to do the right thing I wanted to return it..So in the meantime the AI asked me about the return so she asked for my credit card number thinking she was going to credit my card as she lead me to believe..Not only did they not answer any questions they charged me 41 dollars for doing so..What a goddam ripoff....

This company preys on people looking for advice in a hurry. They tell you that you will pay a one time fee of 5.00 but then slip in a charge of 35.00 for a membership fee.
Without a word.
And the advice is generic and unhelpful.
They are a scam.

Deceptive! Charged *refundable* $5 fee for question, but then found a $47 fee on my bank statement. They said it was clearly stated on the invoice. Looking at all the reviews here, I'm not alone. They agreed to cancel the membership, but NOT the fee.
Scam scam scam!

I was charged $60, while I was told it would cost me $5. I never signed up for a membership. Very deceptive

Very deceptive company! I authorize $1 to be taken from my credit card and when I looked at my bank it was $46 that they took out. When I called they said I joined a membership. I did not authorize any $46 to be taken from my account. This company is a scam I would not use them. After calling back a second time and threatening the better Business bureau and leaving the bad review they refunded my money.

I get the $5 fee being charged, but to turn around & charge the $46 fee. Completely wrong. I reported it as fraudulent on my debit card so now my card is blocked. If I could've given no stars I would. Just know, the 1 star is really a -1. Never, ever use this.

Although I received the advice I was seeking, they are very misleading in there approach. I was told there was a $5 fee which was refundable. After I canceled the membership there was still a charge on my account. When I contacted them I was told that I would not be billed in future, but they would not refund the $51. That left me a negative balance in my account. They should advise up front that a one time yearly fee will be applied without being refunded

A $5 trial charge was required to chat with a technician. Unbeknownst to me, due to deceptive fine print, an additional $30 showed up on my credit card charge for a monthly subscription that had no consent from me to authorize. I did not try to get a refund, but probably should have.

Just ask is a Just Scam firm!!!
I was told to pay 5dkk and then they tried to drag 400 dkk out of my account, but my bank stopped the FRAUD and they saved me being cheated by JUST ASK!!
Kate Lange

This online site is a COMPLETE SCAM. There offer ZERO assistance and then taking an administration processing fee along with recurring unauthorized monthly charges in excess of $60.00. DO NOT SPEAK WITH THEM FOR ANY REASON AND DO NOT GIVE THEM ANY PERSONAL OR BANKING INFO

My husband needed the answer to a technical question so, having read the blurb about this company, he thought he would give it a try. £1 for a 7 day trial, which he did, got a rubbish answer to his question and unsubscribed. The message on the screen told him he had successfully unsubscribed and that they were sorry he was leaving. 3 days later, we got a message from our bank to say they had blocked our credit card due to suspicious activity - from Just Answer requesting £30. My husband contacted Just Answer by phone and eventually spoke to someone who said they hadn’t received any unsubscribed message from him, even though it had been up on the screen. As it was within the 7 days free trial we asked them to stop any further charges, but the £30 transaction unfortunately had gone through. They eventually agreed to refund us the monthly fee. The credit card company said that this company was well known to them and although a legitimate company, they have very strange dealings and that’s why they had put a block on our card. We have since had confirmation from Just Ask to say they are refunding the £30 in 3-5 working days, so they’ve got our money for quite a few days. This is obviously how they work and you have to be very observant. I would advise giving them a wide berth.

Very misleading if you yare told that you will be charged a nominal fee. I had online chat with Dr(think it could be AI as answers were very generic and did not help at all) but the catch is that they don’t make it clear at the start that as well as the fee you are automatically enrolled in a membership fee which is immediately charged and that you will be subsequently charged monthly. Unless you go right through the blurb you would never find this. So they charged $66 for information that is freely available on google.

Deceptive practices agreed to $5 trial period then was immediately charged $46 reread their policy it says $46 recurrent subscription AFTER trial period will not give me a refund

I sogned up and it stated I would pay 2 to ask a question then I was chsrged 66 and it said their would be automatic renewals a month fir 66. I asked to cancel. Instead of giving me the o e month I paid for at least they cancelled it right away. After i asked one question . So 66 plus two for one question to ask

I signed up for justask under the pretense that I would pay $1 and they charged my bank acct $46. When i reached out to them they said no $1 that it was $46. I stated my husband just had a stroke on June 5th and we couldnt make our rent until 2 days ago bcuz of his health he cannot work he's paralyzed on his left side. I would never have used this service had their promo not said $1. I was looking for tech support for a PS4. Of which neither techs that i chatted with resolved my 2 questions. I resolved the questions thru you tube. I was trying to pair a new controller and no matter what i said to the tech he kept saying that the controller was faulty. It was brand new. I told him multiple times it wasn't a bad controller. Unbeknownst to me my controller was already paired. My other question was where can I locate the settings button on the PS4 app. I never got a correct answer so i disconnected from the chat. They were both simple questions. It would've been worth the $1 for their trial but never would I pay for their subscription. I tried to chat with them and i was disconnected from their Agent even though he could clearly see I was still typing. So unprofessional ! They have yet to respond back to me and their charge is still pending my bank acct which it will not clear bcuz i have filled a complaint with the fraud dept w/Chase bank. I am also going to contact the Better Business Beau. I am a senior citizen and I believe this practice is unethical by tricking your customers. I will change my 1 star rating if they refund my money without my bank rejecting their charge.

Useless. I had a problem with MS Outlook and the “expert” was clueless and then simply stopped replying. Complete waste of time.

I used this service in March '24 regarding a problem with a household appliance. I paid an initial £1 as requested and exchanged a few messages. The problem wasn't solved and I did not agree to signing up to a monthly payment. However, Just Ask have taken £90 out of my account since then!!!
I feel I have been duped.
I have tried to contact them by phone before leaving a review but was disconnected after 3 seconds. Twice.
Therefore I'm joining others in leaving a negative review about this company.
I hope Just Ask will refund my £90 forthwith.
Lynne White

Total scam. Paid my £3 to have a question answered. It never was. Now £30 gone from my account. Apparently I joined at £30 a month. Avoid this site.

Totally scammed out of £35. My internet was down. The advice? Switch of router and back on again. Useless. My internet provider sorted it out and explained what was going on.
The £35 was because I had 'joined' their monthly subscription scheme.
WAtch out people!

total scam company who tried to take money from my account. DO NOT GO ANYWHERE NEAR THIS FRAUDULENT PLACE. DISGUSTED AND TOTALLY SHOULD NOT BE ALLOWED TO TRADE ANY MORE.